Sound Of Tri-State

Sound of tristate put neon underglow on my gokart it looks super awesome according to the cars at the dub car show, they can do anything to your car. more

Wasn't sure of the size I would need, and the team member was very polite and helpful. He even called another store to verify availability and equipment size for the intended purpose. Great experience, overall. more

Great selection of popular electronics. Keep up the good work! more

They work hard and with great detail and explain everything so the most in the dark person can understand. more

excellent service more

Staff was helpful in price matching and install. informative and professional. more

Came in to buy replacement speakers for factory ones. I got the speakers I wanted and great service to go with it. Thank you sound of tri state. more

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Employees were very helpful in assisting me with product selection. The variety and selection of items stocked was more than I have seen at any other audio store close by. I will definitely return to this store in the future. more

everything that i got for my car was all wrong install RESPONSE FROM Sound of Tri-State: Installations can be tricky-because every car and every installation is different.Fortunately, we have MCEP certified technicians at all of our locations. If an issue ever occurs with an installation, our installers and salespeople can work to troubleshoot. We always try to accommodate our customers- regardless of the situation. Unfortunately in this case, the customer wanted a full cash refund. Sound of Tri-State is more than happy to issue store credit for purchases. However, because of the manner of our business, we have a no cash refund policy which is clearly stated on the receipt. Our salespeople inform customers prior to purchase of this policy. more

Love the friendly family atmosphere more

replacing the sub woofers on the M5 was not a easy job, the pricing was very fair. Ill be back and tell others of your service. more

Everyone was very knowledgeable and my system was installed fast and sounds great sound of tri-state is the only place i will go for audio equipment and install. more

Purchased a Kenwood kdc-x995 and had it installed. Also purchased the iPod adapter and requested my existing amp and sub be reconnected. Was initially told it would take about 6 hrs. Got a call about 5 hrs into it asking if I'd like the steering wheel mod to be installed (for an additional $150). Declined. Did not receive a call to inform that work was completed.Drove to shop around 6pm to see my car sitting in the lot apparently completed. After payment, was not given any instruction or other tutorial on the features and function of my purchase. Nor were there any detailed instructions in the box the radio came in. Later found a roll of electrical tape under my passenger seat. Further inspection uncovered a loose connector (looks like the antenna connector from the radio) tucked behind the dash ashtray. Also the entire assembly (center vents, radio/kit and heater/ac control unit) not properly secured and can be moved by hand. Finally, it appears the 5 channel JL-Audio amp I requested be reconnected is only connected to the JL sub and not the door speakers. Haven't confirmed but is sounds like it. This was a one and done for me for my car audio needs. RESPONSE FROM Sound of Tri-State: From time to time, unfortunate circumstances occur which is when we wish we had a time machine. Regardless, a situation like this should never occur and we have given the customer our deepest apologies. In this specific case, we realize our sales associate was at full fault post installation. Every time an installation is complete, the customer should be contacted. Furthermore, customers should receive detailed instruction on how to operate their unit. Upon inspection, our installer found this unit was previously loose and missing factory brackets. He then used the kit and secured the unit as best as possible given the conditions.Please keep in mind- a roll of electrical tape is black, and can easily be overlooked in a a vehicle with dark color carpeting. This is an honest, harmless mistake. We had believed to have resolved this issue with the customer and compensated for the unfortunate situation. It is our hope that the customer feels better about their experience with Sound of Tri-State. more

Sound of tri-state was great in providing me with knowledgable service and was able to answer all of my questions. I would dedinitely return in the future for more purchases. more

Bobby was very helpful and so was James more

The rear speakers are great in my 92 Caprice Police car. You did a great service installing them. more

These guys offered fair prices when it comes to parts and labor. System sounds awesome lots of bass and clear mid range and tweeters. they even bothered to show me how to operate the systems other features and helped set up the blue tooth system. Also love how they hid as much of the system as possible so theirs less visible to people who would otherwise try to steal it. highly recommend these guys to anyone in the Tri-state area. more

Well done. We'll use you again and recommend you to our friends. more

Excellent job with my in-dash DVD. Thank you for taking the time to answer my questions and concerns. more