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Sound Ford Inc

id: 29185666
marker

101 SW Grady Way
Renton, WA 98057

marker
(425) 235-1000
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Reviews
( 348 )
( 70 )
( 3 )
( 2 )
( 7 )

Best

love this place...with rewards regular service is practically free and shuttle is great! No need for ride arrangements...one less burden for the busy...

Worst

First and foremost my car was not serviced at sound ford, they took it to Quick Lane without my consent. I was lucky enough to deal with a chauvinistic jerk who lacked the ability...

Customer Service 3/24/2014

I made an appointment for an oil change and they were on schedule, finished the work and washed my car. They also took the time to help with a rebate and my service award points. more

THE STAFF AND TECHS ARE GREAT 3/24/2014

THEY GOT ME IN AND OUT WITHOUT A PROBLEM more

Professional Fast and Value 3/23/2014

7am oil change...cookies fresh out of the oven, coffee was made and the wahed my vehicle too!! more

location, availability 3/23/2014

completely satisfied more

I was very happy to find out that in getting my car serviced. I could bring my car in at time that fit my schedule! :) 3/23/2014

This is my third time that I've brought my car in for service and or repair. Each time Sound Ford has surprised me with their consistant rise in excellent service! I say keep up the good work! :) more

Great service 3/20/2014

Got Me in n out 3rd vehicle purchased n serviced here more

All the people I worked with were very nice and helpful. 3/20/2014

Thank you to both Mike's they were very helpful and supportive. more

Work performed within estimate and on time 3/20/2014

Very pleased with service and personnel more

Amazing In and Out Service 3/19/2014

Early Monday morning, I spoke to Randy explained my problem he arranged same day service, Chuck Mill shuttled me to work picked me up. Car had a new battery, was cleaned inside and out. Sound Ford provided Amazing Customer Serivce and the price well let's just say with my Advantage points and coupon, I was a happy lady! Thanks Randy and Chuck M. more

I really liked that my vehicle was taken care of so fast since there were cars ahead of me. 3/19/2014

Friendly people. A little more knowledge would help though. Telling me I need to have my injectors pulled and cleaned because there is "probably gunk" on them is the reason or I need to have my transmission serviced because the fluid appears burnt. My gas milage has not decreased nor power from this V-6 and I had the transmission "flushed" not just drained only a couple months ago. My next will be to take my truck to a battery place and see If I need a new battery as this one "failed" the load test. As I drive down the road with the heater running , the lights on the wipers going and the radio blaring the ampmeter guage does not waiver or sink. I have no trouble starting it but because the truck is almost 4 , then the battery needs to be replaced. My first ranger had a battery replacement roughly 12 years after I bought it. My truck is under warranty, one I purchased as extra and I will continue to bring it in for servicing. I would recommend tho that if something needs repair that the customer be shown what or why it is needed other than being told. Most people will just trust the professional since cars are now like space ships but then you have people like me that need more than.....you really need this done or it will void your warranty...type appearance. Don't get me wrong, the staff were very nice but I'd like more visual than vocal. Helps me prioritize indicated needed repairs. more

Great Service 3/18/2014

The guys here were excellent and took care of everything without having to be asked. Great Service. more

Quick Response to Customer's Request 3/18/2014

Good guidance and professional way of dealing with customer's requirements. more

in and out 3/17/2014

quick and easy more

Good people and good service 3/15/2014

I just bought a Focus from Sound Ford. Under their help I got a car I want to. Thanks Sound Ford. more

Great service 3/15/2014

Repair completed same day as appt. more

Selection, Friendly. 3/13/2014

Had a great experience with our salesman, Ha Lee. Everyone was friendly and helpful. more

Easy drop off, easy pickup, friendly staff. 3/13/2014

After check engine light came on, did a night drop, they got the car ready when it was, told me what the issue was, etc. more

Easy in, easy out. They know me and what I need. 3/11/2014

This is such a great place to do business. I'm proud to drive my car and the staff knows exactly what to do. more

Efficient 3/11/2014

Efficient service more

Great service. 3/10/2014

Very friendly staff and repair was completed when promised. more
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