Solvit INC

Solvit Home Services took care of my heating and air conditioning. I feel like I can trust them. more

When I get the more experienced technicians from Solvit Home Services, they go from the beginning to the end. They've gone as far as to replace a unit when nothing else solved the problem. They decided to call the company and get a new unit and put that in. They check the unit from top to bottom and put it at all the factory recommendations. They ask you questions about what problems you have and correct them right there on the spot. A few of the younger, newer technicians are less great, but if you get the experienced men, you're in good hands. I'd recommend them as service people and problem solvers. They're efficient; they don't waste any time. more

Solvit Home Services did an inspection to find out if there were things needing improvement. A few things were found, and we were glad to finally know of them. Mr. Archer was a wonderful young man and a fine representative of the company. I even called in to thank Solvit for sending him over to help us. more

Last year, on Christmas night, my furnace went. I called them the following day and they shortly after with a new furnace in the house. They did a good job. Jeffrey Daniels more

I can't say enough good about Solvit Home Services. My furnace and air conditioner quit working during the heat wave during the summer. When I called the maintenance company I usually do business with, they said they wouldn't be able to get out to my house for another ten days, so I called Solvit, and they came out THAT DAY. The technician took a look and told us it would not be a quick fix. He informed me that he would have to order a part, which would take a few days. He called me the next day, though, saying we were in luck because the part had come in! He came back that same day and was here until past 7pm that evening in order to make sure he was running the way it was supposed to. He explained EVERYTHING to me. There were no questions at all about the fee, either. A few weeks later, a part of my heater went out causing my air conditioner to stop working again. The same awesome technician came over that day and worked until 8:30pm to install a whole new unit for us. The next day, he called to check how everything was functioning, and ever since the installation, I haven't had any problems. This company is wonderful, and I have had a fabulous experience with them! more

Solvit Home Services sends us a salt delivery every 5 or 6 months. We've been using them for quite a few years. We've been perfectly satisfied with them. I especially like how pleasant the delivery men are and how helpful. We will absolutely continue using them. Solvit Home Servies is a good reliable company. more

I learned of Solvit Home Services through a friend and have been using them for the past 5 or 6 years. They provide excellent service and are always willing to help. They clean my dryer duct once a year and even keep my floors clean by wearing socks over their shoes. Everyone I've worked with is very courteous and professional. It's been all good, and I will continue to do business with them. more

We had our central air conditioning system fail back in May. We had a technician from Solvit Home Services come out. We had used Solvit prior because the old home owners had a service contract with them and so we had their information on file. Solvit had someone come that day and we were told exactly what went wrong and were given an estimate with different options to choose from. We chose an option that fit our budget and time frame. We called the office and they had it scheduled for us. The repair tech came out and did the entire job in that day. He was on time, clean, and friendly. Thank god we had our central a/c start working right before a lot of the really hot temperatures. We were also notified during that experience about having a service contract that would save us some money in the long run. With the service contract comes yearly electrical, plumbing, and HVAC inspections just to make sure everything is going well. It's all prompted to us by the office. They call and tell us it's time for the electrical or HVAC inspection. As a homeowner it's a really nice safety net to know you have this great company coming over to preempt any issues you may potentially have. If I could go back and tell myself four and a half years ago to get the service contract, that would have been great advice to have. It makes a lot of sense when you're a homeowner, even for someone like myself who's a DIY-er. It just lets you rest assured. more

Solvit Home Services come every year for our water softener when I call and Scott remembers me every time. He's very friendly. I would recommend them to anybody--they're great! Tom & Alice Taylor more

We've used Solvit Home Services twice in the last month or so on two different properties. Matt is great all around. He discovered a huge fire hazard on the first property and was able to remove it very efficiently. On the second, things were a little less eventful but Matt remained helpful, personable, efficient, and ready to answer any questions. more

Our experience was really quick, they booked us for the next day after we called. The gentleman that came to do the service was clean, efficient, and courteous. more

Solvit bought the plumbing company we used to use. We used Solvit once and found them very expensive so we switched to another plumber. But last week our plumber was tied up so we called Solvit again. We had no hot water in our shower, and the plumber who came out told us we needed a new Moen cartridge at nearly $400! I looked the cartridge up online and saw that I could buy it for under $20. The plumber said that Solvit didn't allow him to lower his price. I had to pay Solvit the $69 feee for coming out, then bought the cartridge on my own. My own plumber came and installed it later. All this was bad enough, but here are my two biggest issues: 1) both the plumbing supply house and my plumber told me that Moen cartridges have a lifetime guarantee. I was able to bring in my defective cartridge and get my $20 back! Solvit was charging me $400 for something I should have gotten for free! 2) After my own plumber installed the new cartridge, we discovered that it didn't solve the problem. My plumber assumed that we were installing a new cartridge because we had a leak. When I told him that we had no hot water, he said that a cartridge shouldn't affect that. It turned out to be a simple problem with the pressure balance cylinder that the plumber was able to fix without any new parts. RESPONSE FROM Solvit Home Services: First we are happy that your plumber who was originally unavailable or tied up showed after the fact to complete the work you felt was too expensive for same day service provided by us. I cant speak to the cartridge being the problem or not as perhaps it was a compound issue or possibly a miss diagnosis on our technicians part, all which would be noticed as such. Im also trusting your statement as being true. This aside, we have offered and will return our service fee to you in the amount of $69.00 as our policy with over 20,000 service calls completed yearly is 100 customer satisfaction. We contacted you and conveyed this and your reply was You have made me happy by returning the $69.00 but I will not remove my review. We feel good that we did our part and that you are happy as well. In closing, we often find customers call us stating my plumber could not be reached as they are typically a man in a van, often un licensed, un insured and the like only for the same customer to switch to us permanently as we saved their house from flooding and the like. All our employees are background checked, drug tested, uniformed and hold the appropriate trade licenses and are bonded and insured. We not only offer 100 customer satisfaction to our customers but offer available life time warranties for as long as you own the home. Therefore our pricing includes all of the above. We cannot offer pricing as you indicate based on the above to include same day service and 365/24/7 availability. For all those customers who cannot reach their plumber, especially on a holiday, weekend or middle of the night besides our standard same day service, we welcome their business and understanding of what it costs to run such a service. Management. more

Solvit has been doing very well for us so far. We recently had mildew building up on a unit in the attic and we were very impressed with the Solvit technician for explaining things carefully and non-technically to us. He also impressed us for his ability to do justice to the complexity of the options we had and giving the pros and cons. He wasn't necessarily selling us the most expensive thing either, he just worked with us on what would be an effective resolution in a cost-effective way. We really appreciated him! more

We had them out to service our air conditioner. The tech was very professional and did a good job. I actually called and reported how good the tech was after the job. more

Solvit Home Services are the nicest people to do business with. They have the best technicians for our maintenance every year as well. They do the water softener and all the plumbing and they do just about everything for our home. We have no complaints! more

I was very happy with the work Solvit Home Services did. They replaces a pump in my well. Everything went fine. The gentleman they sent out did an excellent job. I have no complaints. more

The guy from Solvit Home Services was super friendly. They're nearby, which is cool, and we know a couple of the same people. He was in and out and did his thing. He covered all the products in the catalog. It was low pressure but he did his job. I liked his work so I would like him to come back. more

Solvit Home Services has been doing the air conditioning service in my house for the past ten years. They also come out whenever necessary, in emergencies. If they need to postpone the service visit, due to bad weather, they are very accommodating with the rescheduling. Overall, they have always provided professional service. more

Solvit Home Services has always been on time and done what they needed to do. I've hired them for plumbing, heating, water treatment, and A/C. I think they are reliable and I trust them. more

Solvit Home Service's technician and plumber, Steve, is just super. I use them all the time for home services and I ask for Steve. If I had any problems I know they would send someone the same day to fix it, but I never seem to have problems with them. They are reliable and I am very happy with the Steve and will continue to request him. more