Sobieski Inc

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14 Hadco Rd
Newark, DE 19702

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(302) 518-6711
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Reviews
( 104 )
( 27 )
( 2 )
( 9 )
( 19 )

Best

Scheduling an appointment with Sobieski Heating and Plumbing was an easy and pleasant experience. The technician Cyrus called ahead to let us know he was in route when he was 30 m...

Worst

Put a valve in two toilets and charged same rate for both toilets, one should not have travel time and extra gas on it. Was charged the same price for both toilets for service ch...

Heating system restored quickly. 3/31/2014

My heating system on my new home was not working. Sobieski dispatched service technicians quickly ( < 1 hr). The technicians were able to quickly determine the problem ( clogged drain trap) and correct it. They also conducted a thorough check of other potential issues and found none. The technicians were very courteous and friendly and took the time to describe the details of their troubleshooting. more

Technician arrived on time. The reason for my 1 star review was that I was charged $270 to replace a $4 fuse and put some tape on a few wires. The price was charged base on a price metric and not... 3/24/2014

Technician arrived on time. The reason for my 1 star review was that I was charged $270 to replace a $4 fuse and put some tape on a few wires. The price was charged base on a price metric and not the actually work done. Need to get rid of metric and price on the complexity and time of work more

Service was great 3/5/2014

Was surprised that a $25 part (ignitor) that has one screw and a wire attachment would cost $371 after a $53 coupon. Just a little high for a part I could have installed myself. more

Heat Pump Fixed Perfectly 2/24/2014

Last Saturday 2-22-14 Sobieski repairman Dave came at 9:00 am (as scheduled) to repair our heat pump. He checked all indoor and outside equipment including the thermostat and analyzed the problem in our heat pump. He made the repair, tested the units/cycles and left everything good as new. He wore his booties the whole time and was extremely polite. We are very pleased with his service. We have been Sobieski customers for over 20 years and just renewed our Gold Club membership. more

Great service 2/21/2014

Fast clean services, these girls & guys take of you. more

Excellent 2/21/2014

Service is always on time and completed satisfactorily. Very courteous and qualified service technicians. more

Excellent quality and workmanship in their maintenance service. 2/21/2014

I have always been satisfied with Sobieski service and have used them since 2006 when I moved into my newly constructed home. They are reliable, efficient and have highly trained technicians. I would and have recommended them to family and friends. more

Excellent service. 2/20/2014

Sobieski technicians have provided excellent service when I needed a washing machine pan installed and then a sump pump replacement. They were courteous and efficient. I would recommend Sobieski to family and friends. more

Overall the service has been excellent. 2/20/2014

I started using Sobieski's service because the other company was less then professional. I am always left with a feeling of "job well done." The only change I've seen over my tenure with Sobieski's is my seasonal service. In the beginning, the appointments were automatic and before the season started. I liked this arrangement: however, of late I had to call to make my seasonal service appointment.. more

See Below 2/19/2014

Service techs that came to house were terrific. Very professional and thorough. Communication from office needs much improvement. Had to make 5 calls requesting an answer on when my heater was to be fixed and to verify that the part was even ordered. more

Pipe froze cracked and water leak on the first floor entry room. 2/10/2014

The plumber informed properly about the problem and clearly stated what had to be done and the cost before the job was started. .Plumber remained professional and polite. Demonstrated care and concern about my problem. Only downfall is that it is a little on the expensive side. more

Great, on time 2/3/2014

Tech arrive as expected, work without issue. more

very happy 1/19/2014

Service was on time and completed quickly and fully. Saves us a ton of money to have a properly working unit. Technician was polite and professional. more


Great service but billing was a problem 1/17/2014

The service man was great. But he was not properly informed of the right charge and charged my credit card incorrectly. He didn't have the capability to fix the error at that time. Two and 1/2 weeks later , I still haven't gotten tha credit put back on my credit card. I am hoping that the matter will be resolved after this week! more

Probably the best contractor in DE. 1/14/2014

Sobieski installed a gas furnace in my Wilmington home recently. I was concerned about having the work done mid winter for fear of living in a freezing house. Everything was coordinated to the minute; installation, inspection, gas meter etc. The work was quick, precise, neat and thorough. I highly recommend... more

His inspection was good but I have a problem of water now. 12/3/2013

He said that we would receive a call setting up an appointment to install the needed part on Monday (yesterday). We did not receive a call. Also, I went into the room where the heater is and I had water all over the place. It was coming from the humidifier pump which did not leak before. I have turned it down so it does not turn on. I want it checked when the man returns. more

A Total Rip Off 11/1/2013

I needed to replace the Cad Cell Eye on my oil furnace (a $15.00 part). The trip fee was $79.00 and change, which I knew up front and accepted. When the technician arrived, he reminded me of the trip charge, then said it would cost an additional $344.00 to replace the part. I had already disconnected the defective part, so all he had to do was insert it into the slot and connect two wires. When I questioned him about the cost, he stated, "The company is entitled to a profit." A $413.00 profit? I don't think so! I paid the trip charge and asked him to leave. more


Help when others left a problem 10/27/2013

Remodeling a kitchen with a new dishwasher, countertops and sink with faucet left a "mess" of connections and a leaking disposal. I called Sobieski and they got an appointment quickly. The tech was professional showing me the options to correct all the problems. He didn't leave until everything was perfect. more
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Owner Message
  • At Sobieski, we earn your trust. We focus heavily on three core values: integrity, family and courage. Every member of the Sobieski team is expected to have integrity in any decision they make on behalf of the company. We treat everybody like family, which means our employees are happy and trustworthy. Finally, we encourage our employees to have the courage to make the right decision all the time, no matter what. Thats how you know you can count on Sobieski.

Additional information
  • Hours: Daily 24 Hours
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