Rosen Nissan

Rosen Nissan handled everything to my satisfaction. The answers I received on the phone were truthful and the price stayed what they said it would. more

We decided to drive all the way from Schaumburg after reading about the excellent service at Rosen-it was worth it! more

My company has a Vehicle Purchase Program with Nissan, so there was no hassle on the vehicle price. I received a decent trade-in on my old car, as well. Sawyer and the other staff were friendly and reasonable. I had done my research on the vehicle and trade-in value in advance, and had all of my personal information handy (DL, title, check stub, insurance proof, etc.) which was a big help with the process. My overall car-buying experience was great. more

All other services are efficient & high quality, staff is courteous & helpful. more

My husband, Brian and I knew I needed a new vehicle, as mine was getting high in miles and I just started a new job which requires me to drive quite a bit. I called the credit number in an auto magazine which referred me to Beni. While I was talking to him I got a good feeling about him. He was honest, professional - yet personable. I felt that it was easy to talk to him and he took his time and wasn't rushed. He got us into a good vehicle and we are very happy. More people should be like Beni. more

I purchased my new Altima from Jim and it was the easiest car buying experience of my life. No hassle, very straightforward and every thing went very smoothly. I would recommend Rosen Nissan and Jim to anyone. Keep up the good work guys. more

I have been a Rosen Nissan customer for 19 years. The reason I go back is the excellent customer service I receive from the sales staff and service dept. I trust them to give me the best price on the vehicle I am buying. So, far they have not let me down. I would not go anywhere else. Actually, my buying experience started years ago with Scott Foote and now I am dealing with his sister, Sherri. more

I recently bought a 2010 Nissan Rogue SL AWD. I drive 45 mins to work every day and needed a car that was getting at least 25 miles a gallon and would be able to get me to work when the roads are snowy. I was so pleased with the Rosen Nissan team. They help me find a vehicle. They made the purchase process easy and flawless. more

This was my first experience with Rosen. Sherri was very helpful, there was no playing the game with there quote and thoroughly explained the details of the car. I would highly recommend anyone looking for a Nissan of Kia to talk with Rosen first. You won't be disappointed. more

beniwas patient and concerned and listened to my needs....I have purchased 4 cars from rosen and i will keep coming back. It is a great place to buy a car. more

Ben was pleasant to talk to ,answered all the questions I had .Overall was a great experience. i love ben and scott more

I didn't buy a car from here, but I was going to, until I read some of the reviews on here. All the reviews on here were perfect and it all seemed to good to be true. Then thanks to the review by popeye, i noticed all the reviewers ""stayed""at a ramada inn and wrote yet another perfect review. I personally don't believe in coincidences, so the only logical answer would be that all these reviews are fraudulent, and that rosen nissan or any rosen dealership will get business from me, or anybody I know. more

The experience we received from the get-go at Rosen Nissan was no less than exemplary. When we arrived the parking lot was full, as there was a promotion going on. Our immediate reaction was the preconceived notion that the service would probably be off because of the distraction. That was far from true. What we were about to experience was extraordinary. When the parking attendant learned we had an appointment with you he personally made sure we found parking. Once inside you immediately focused your complete attention on us as though we were the only customers there at the time and obviously given the hectic nature of the promotion that was not the case. After our exchange you put us in the very capable hands of Sherri Foote. Sherri began by listening, with empathy, to the story of the hair raising route we had to take to the dealership. She immediately put us at ease by telling me she would have one of her co-workers lead us to the freeway for the return home. In hindsight, she was so smart to address it immediately so we could relax and give her our full attention. We found Sherri to be professional, attentive, enthusiastic, resourceful, productive, and efficient. She took the time to establish a relationship and create rapport with us. Sherri displayed a genuine customer friendly attitude which was evidenced through her notable communication skills. She kept us informed of everything that she was doing every step of the way. With that being said we would like to commend you for the unbelievable gap that you have created between you and your competitors. You not only have to hold customer service high as an individual by having a customer friendly attitude, but you as the owner, also have to ensure that all who work for you do the same. In our opinion your dealerships should be the ?Gold Standard? by which all other dealerships are measured. more

THE KIA DEALER ARE THEIVES. I THINK ALL THESE POSSITIVE REVIEWS ARE PHONIES MADE UP BY THEM KIA IS A GOOD VEHICLE BUT THESE GUYS ARE CROOKS!!! LOOK AT OTHER DEALERS RATINGS HOW CAN THIS ONE DEALER HAVE SO MANY 5 STAR RATINGS ? ITS FAKE THERE CONS. LOOK BUT DON'T BUY FROM THEM. REALLY WATCH IT more

I truly enjoyed working with the staff at Rosen who took the time to make sure I fully understood all the features of my new Nissan. In addition, the follow up after the sale is truly refreshing. more

Rosen Nissan, you have gained a customer for life. more

Kevin did an excellent job. He was very helpfull in showing us all the fetures of the car. Staff was polite and freindly.Dealership was clean and looked great! It was a comfortalbe atmosphere no pushy sales approach. I told Kevin what my offer was and he gave me theirs then we meet in between! Very fast sell.Picked up car the next day and Kevin took 2 hours in show us all the bells and whistles program are cell phones to the bluetooth device and program the personal settings for both of us. The owner came and thank us as did the manager. I would go back in a heart beat to do business with rosen again. more

We purchased a truck and traded in a vehicle. We appreciated the way the owner participated in the deal in person instead of just the salesman having to go back and forth to some annonymous manager. We felt that the agreed upon deal was fair. We also purchased a body protection plan which was completed a few days later and looks great. more

I first dealt with Amato Nissan. They failed to follow up with me on buying a new car. Their opportunity cost was 1 sale was lost. I contacted Rosen Nissan, many many more miles from my home. They were very thorough in following up on my questions and requests. This purchase experience was wonderful. I'd tell everyone that it's worth the drive, Rosen's GREAT. more

After having a very negative experience with another Nissan dealer closer to our home (John Amato Nissan) we went across town to Rosen Nissan. Sawyer F answered all of our questions (or if he didn't know the answer, admitted that and then found out the answer), was patient as we determined the type of SUV we wanted to purchase (Nissan Armada), accepted our extensive negotiations on price and our extremely short timeframe in which we needed to purchase and receive delivery of the car, and completed the sale with professionalism and courtesy. At 9:00 pm at night, Sawyer stayed after closing hours, patiently drove both colors of SUV we were debating between into the service area for us to review out of the rain, and entertained our toddler with milk and cookies while we determined the color, package level and features we wanted on the SUV. Sawyer is sincere, personable and willing to do whatever it takes to make his clients happy. The rest of the dealership team was excellent as well. The dealership prides itself on beating other dealership's pricing, and it does, and it negotiates price with professionalism. The after-market accessories expert, Shelly, is also a consumate professional -- assisting us with all of our questions and requests, and taking the time to find out all of the alternatives and pricing and then assisting us in choosing the best alternative for our family. In summary, Sawyer and his team made this the best car purchase experience we have had in a very long time. Thank you to Sawyer and Rosen Nissan! more