Ritter, William T, Dds - Willow Tree Dental

Horrible!! The owners of Willow Tree Dental are despicable. I was recently in their office and was so offended by the unprofessional way that their employees are treated! How do I know this?? I over heard the receptionist, doctors and assistants discussing their pay cuts and how the dentists are being ripped off! Furthermore the services I received were very over priced!! The employees were more focused on the MONEY instead of patient care. \r I wouldn't recommend this practice to anyone, I recently received a second treatment plan which in comparison, some of the treatment Willow Tree Dental did, had to be re-done as well as dental work was diagnosed that was not needed!! If you have had work done there, watch your teeth!! more

@ last poster: anyone can claim to be anything on the net. i'm no brainiac but i find it odd that someone in periodontics would randomly arrive to Willow Tree review page. then comment. you didn't have an experience with them to share with others. you ignored what others shared of their own visits. may as well call them all liars. no. it came across pretty biased if you ask me. i wanted to add my own unhappy experience with willowtree. the amount of complaints out there are astonishing. sad too. i feel for those worse off than me and hope karma comes through for em. and captain obvious. of course you are going to see mostly complaint and negative on here. as any with no problem will not post. same could be said about the ones with bad reports that didn't share their own bad times there. the purpose for these are to alert potential new patients that these things have happened to us. i took my fiance in to get his tooth looked at. a filling had popped out after 2 weeks. willowtree did the original filling. the very first thing said was that they need to be sure it's a tooth they worked on. O.o afterwards once they saw it was their work. they began telling my fiance that he can't be putting things that may be too hot or too cold in his mouth. again O.o they redid the filling. dr. ritter. 2 days and same thing. hes in pain and their drilling more to put a filling for the 3rd time. we went to another dentist. would love to give her name but not sure if its ok. she worked on him once. explained what willowtree did wrong. he's in no pain and doing well now. willowtree lacked manners. receptionists are very rude and uncaring. doctor seemed in a rush. no greeting and act like we were wasting his time. we will not be going back there. more

With due respect, I would like to address your concerns with your dental visit. I have worked in the field of Dental Surgery (Periodontics) for over 22 years, and am not in any way affiliated with the office your reviewed. I am commenting today, only to present you with a better understanding of at least some of your experience. I don't believe there is a dental office in the area that is staffed with a person who knows sign language, so just as if you spoke any other foreign language, you must bring an interpreter! Due to the twisting and bending necessary to loosen a tooth for extraction, it is not uncommon for a portion of the outer boney plate to break loose. It is called a ""sequestra"". It can't be seen at the time, because it is under the gum tissue. Because it is broken loose, it behaves like a sliver and slowly works its way to the surface. If you had been able to maintain your confidence in your dentist, your next visit, after the bone pieces were exposed could have brought you some relief. If the pieces are loose enough, sterile pliers (tweezers) are used to remove any loose pieces. The mouth wash you referred to would be either Peridex or the generic Perioguard which has ingredients that kill bacteria for several hours after use, and help to prevent post-operative infection. The sensitive formula toothpaste was for benefit of the adjacent teeth to the extraction site, because as the healing process occurs, the tissue shrinks and remodels which can leave small areas of Dentin on the roots exposed. Dentin is more sensitive to temperature changes and medicated toothpastes can help prevent that. I can tell you all this without even knowing the name of the dentist in question. You may still be able to have an implant, but go to a specialist with your translator. Bone grafting can sometimes be used to make an implant possible, but it is a slow process, and no two cases are alike. Some dentists have more current knowledge, but older dentists have more ""in-the-chair"" experience. Beware about coming in with a chip on your shoulder. Most dental professionals are in the field because they want to help people and do the best they can as they are working on us... imperfect biological specimens. Each one is good enough to pass the tough, multi-state Dental Board Exams to be lisenced. It is really sad that this happened to both you AND the dental professional. Have you noticed that the majority of these review are negative? The people who are happy with the service don't respond. We were always told (and I am also an ex-dental wife) that ""If you fear the dentist, go more often."" Otherwise you are going in pain, usually with multiple problems at the same time, and your visit becomes more like triage in the hospital...where you try to treat the most serious problems first, and that can lead to an unpleasant experience like yours. (Also if your tooth is infected at the time, the PH of the infection neutralizes some anesthetics, so it is very hard to numb.) You need time to build up trust with your dentist. Best of wishes, and next time, TAKE A FRIEND! more

I'm deaf, and I can still confirm what rusticcowboy said. My skill in lip reading is exceptional. The irony here is that the staff at Willowtree was not deaf friendly. As in no sign language, and poor understanding on how to face a deaf person when talking. Yet I was appalled by some of the many things I've seen them say to each other. 2 in particular derogatory about me. Which makes me wonder about what I didn't see them say. Very unprofessional office, and am surprised that they are allowed to practice dentistry. I went in to address a tooth ache. They informed me that I should have it extracted. When they extracted it, something awry occurred (with a resounding snap) that left me in excruciating pain. I would provide very detailed reports on what I was feeling and where. The dentist kept telling me he could see nothing wrong, and due to this, did nothing. I spent my own time researching and attempting to find what the problem was. Meanwhile they kept saying nothing was wrong, and doing silly stuff like prescribing toothpaste and mouth rinse. I say silly, because it ended up being that he broke a large piece of bone that ended up inside the gum that was trying to heal. The bone ended up working it's way out. When I say large piece, I'm in no way taking about bone slivers (which can be a common occurrence) .. but rather the whole side of bone that wrapped around the tooth. It's now been 10 months, and the two end pieces of the break are protruding into the gum that healed around them. Constant pain 24/7, which has robbed me of so much of my life. I'm in the process of pursuing legal action. I've tried for far too long to get them to handle their error and responsibility. The dentist is either poorly trained, or simply tried to cover it up. I've been to 2 specialists and another dentist since. They've all told me what's occurred and can't believe Willow Tree allowed this to happen, and not even follow through on it, at the very least. They also cannot help me for 2 reasons. It's another dentist's mess, and if they did go in and cut and file the ends (about all they have the option to do) .. they won't because I will lose the neighboring tooth. The end pieces are barely holding them in place, and are loose as is. I also am not able to replace the tooth with an implant, or anything else, due to this. I implore you to not use Willow Tree, and to look around at the many reviews on the web. You'll discover a massive amount of bad reviews for this place. I regret having not checked into their office, before allowing them to work on my teeth. more

I know a couple of dental assistants personally that all they do is bad talk patients that come in, especially the Idaho smiles..no wonder they lost the contract..This particular assistant would tell me about patients that had hiv or hepititas..They would call up other employees and say, ""you ought to see the ugly fat stinky one in your chair"" Not very professional...could you imagine what they are saying about you.. more

WoW! is all I can say about this Dentist! upon walking in to this office my first impression was this is ok the front office lady was pleasant. However my last impression will last forever and will quickly change my views on this office. I took my two children in one for a problem and the other mainly for a consult. Boy! that turned out to be the biggest nightmare the dentist WAS NOT kid friendly what so ever. My Son needed an abcessed tooth pulled and when they went to touch his tooth he about jumped off the table in pain, so when they went to numb the area by NEEDLE of course he cried and the dentist told him that she had enough of that and pulled his tooth out abruptly that after she did it he turn with tears and in a loud voice it still hurts! she asked if he would like another shot for the pain. of course no and then she said ""well I offered now settle down cause I am done!"" and walked out. her assistant also told my son to calm down because he doesn't need to scaring other patients. my daughter also needed to get a few teeth pulled and the dentist came in and said no screaming I have had all I can take today and pulled her teeth so abruptly that she was crying and she said ""you need to breath and quit crying because I am all done"" WHAT!!!!! specializing in Children my foot!!! and you better believe I will also be reporting this to my insurance company but to a few other places as well that Dentist should not be working there or her assistant if they can't handle their jobs. more

As they have no page I assume they already know the are sub-standard dental work. Iif you want a one way ticket to the ER go to the Willow Tree Dental off of Federal Way in Boise. Horrible service and when I had an emergency no-one would answer so I had to go to the local ER and another dentist to get help. My mouth was swollen to the size of a mango from their horrible dental work. DO NOT USE THIS PLACE unless you have good insurance to cover their screw ups. more

I was a customer of Willow Tree Dental for the past few years and on countless times I was utterly shocked. Once particularly when my 12 year old daughter witnesses one of the hygienist with her finger lodged in her nose. There were other occasions of unprofessional behavior so if you’re thinking of attending one of there $1, look twice. Pros: A few nice personalities Cons: Spotty dental work, Hygienist who openly pick their nose more

I would be cautious when choosing my dentist, and I certainly wouldn't choose my healthcare providers based on a dollar coupon. Willowtree has a reputation for being cheap, and for having an extremely high turnover in their employees. Just these two facts would be enough to scare me off. Why would I go to a dental office who can't retain employees...especially in today's market where people are doing everything they can to get and to maintain employment? Obviously, there are some major issues going on with the way Willowtree is managed, and unfortunately, patients usually get the brunt of a bad business environment. more

this dental office is located in an area where there are not very many places to see where would be the more