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Businiess name:  Ritter, William T, Dds - Willow Tree Dental
Review by:  citysearch c.
Review content: 
With due respect, I would like to address your concerns with your dental visit. I have worked in the field of Dental Surgery (Periodontics) for over 22 years, and am not in any way affiliated with the office your reviewed. I am commenting today, only to present you with a better understanding of at least some of your experience. I don't believe there is a dental office in the area that is staffed with a person who knows sign language, so just as if you spoke any other foreign language, you must bring an interpreter! Due to the twisting and bending necessary to loosen a tooth for extraction, it is not uncommon for a portion of the outer boney plate to break loose. It is called a ""sequestra"". It can't be seen at the time, because it is under the gum tissue. Because it is broken loose, it behaves like a sliver and slowly works its way to the surface. If you had been able to maintain your confidence in your dentist, your next visit, after the bone pieces were exposed could have brought you some relief. If the pieces are loose enough, sterile pliers (tweezers) are used to remove any loose pieces. The mouth wash you referred to would be either Peridex or the generic Perioguard which has ingredients that kill bacteria for several hours after use, and help to prevent post-operative infection. The sensitive formula toothpaste was for benefit of the adjacent teeth to the extraction site, because as the healing process occurs, the tissue shrinks and remodels which can leave small areas of Dentin on the roots exposed. Dentin is more sensitive to temperature changes and medicated toothpastes can help prevent that. I can tell you all this without even knowing the name of the dentist in question. You may still be able to have an implant, but go to a specialist with your translator. Bone grafting can sometimes be used to make an implant possible, but it is a slow process, and no two cases are alike. Some dentists have more current knowledge, but older dentists have more ""in-the-chair"" experience. Beware about coming in with a chip on your shoulder. Most dental professionals are in the field because they want to help people and do the best they can as they are working on us... imperfect biological specimens. Each one is good enough to pass the tough, multi-state Dental Board Exams to be lisenced. It is really sad that this happened to both you AND the dental professional. Have you noticed that the majority of these review are negative? The people who are happy with the service don't respond. We were always told (and I am also an ex-dental wife) that ""If you fear the dentist, go more often."" Otherwise you are going in pain, usually with multiple problems at the same time, and your visit becomes more like triage in the hospital...where you try to treat the most serious problems first, and that can lead to an unpleasant experience like yours. (Also if your tooth is infected at the time, the PH of the infection neutralizes some anesthetics, so it is very hard to numb.) You need time to build up trust with your dentist. Best of wishes, and next time, TAKE A FRIEND!

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