Rick Case Hyundai

Service department is the best!! Your car is serviced in a timely manner. I never feel like I'm getting something I don't need!! When I leave the service center and go on the road I feel confident that my car will perform! And that's what it's alabout!! more

good more

I am new customer with new sonata, walked in without an appointment, and Les was very helpful, answered all my questions, and completed the service needed. more

I said I would never go back to this place. After a year I was asked to give them another chance. Best service I have ever had. They won me back more

great dealership more

This was my second visit to the service department, at the Weston location. In both cases, the service was completed correctly and quicker than anticipated. What makes this service department unique, is the great attitude of the emplyees, from Jackie who answers the phone to the service agents and the individuals who bring the car back. Thank you. more

everone is so friendly and work is done right more

Service guys are friendly, professional, knowledgable more

It is never pleasant having to take time out of our busy lives but this dealership does its best to provide the service in a timely fashion and the waiting area is pleasant with snacks and drinks available for free and for purchase. more

It's a great dealer guarantee you'll be very happy if you buy a car the service department is great the only problem is if you get your car detailed there you might have a problem you not get what you pay for more

The service Manager and Department is a 5 Star Operation. more

After having a less-than-satisfactory experience at Rick Case Hyundai the last time I took my car in for service, I was hesitant to trust them again, but they are the closest Hyundai to where I live and the clunking steering wheel and column was driving me crazy. From the moment I arrived for this appointment to the moment I picked up my car after the repair, I couldn't have been more pleased. My Service Advisor, David Berrios, treated me like I was special. I had asked for a ride home while the repair was been done and instead he offered me a complimentary rental car. I was taken to Hertz where I picked up a car, went home, spent the day chillaxing at home until David called me to tell me my car was ready. I returned the rental to Hertz, was driven to Hyundai, paid nothing for the warranty repair and new key fobs, and received my car back - clean as a whistle. It's like driving a new car now that the repairs are complete and the whole day cost me $1.88 for gas. I am very pleased and I want David as my Service Advisor forever. He renewed my faith in Rick Case Hyundai. I love my car again. more

The answer is a great customer service more

I am not attached to this dealer...it just happens to be close to my house. I would not have an issue buying from another vendor... more

for almost 9 years I have my Elantra serviced by your facility in Davie. Can oly recommend it more

My service writer Pedro Rodriguez has always been cheerful and professional and has made me feel like I am being treated as a family member. He deserves recognition because he always goes that extra step. more

I was treated as always with real customer service.The staff is so accomodating and willing to help. Very impressed. more

The service dept is wonderful and very helpful more

As always there was minute detail paid to all aspects of the service to the car. Friendly, helpful personnel. more

I love my car. The only thing i did not like is the person who sold the car to me FAILED to let me know the car does not come with a spare tire. So when I got a flat and called Hyundai services they advised me that the dealership should have given me a tire. I go to the dealership and they do not. But thank God the gentleman who helped me fix my tire let me know all the information and actually help me in my sistuation. He is such a sweet man. more