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Rick Case Hyundai

4.7
283 reviews
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id: 38487112
marker

3550 Weston Rd
Fort Lauderdale, FL 33331

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(954) 377-4100
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Reviews
( 241 )
( 17 )
( 14 )
( 7 )
( 4 )

Best

The service was performed on schedule and correctly. My service advisor Herbie Daniel performed his responsibilities professionally, courteously and with a smile. I highly recomme...

Worst

The splash guard protecting the front of the engine was replaced a while ago. It recently came loose and I touched the bolt through the plastic hole. I requested the rep to have...

They've got their act together 1/23/2014

I was really surprised at how well I was treated, how professional the service advisors are and my overall experience with my service visit. I figured it would be a frustrating experience given how busy they are but it's really a breath of fresh air to deal with professionals who can provide excellent service while dealing with a high volume of customers. more
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Great service 1/22/2014

Very pleased with the knowledge and workmanship more
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Excellent 1/22/2014

Good and friendly people more
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rick case hyundai 1/17/2014

service was excellent. great customer service. more
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Timeliness of service and quality of work 1/17/2014

Timeliness of service and quality of work is truly exceptional more
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Most convenient service center in the planet 1/16/2014

Rick case Hyundai is the best Hyundai dealer I have ever used. This is my 4th Hyundai and by far this dealer went above and beyond to make my experience fanatstic. Keep doing what your doing.. more
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cory wells is a grear service writer 1/16/2014

cory wells is a grear service writer he gets a 10+++ more
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Great Service Department 1/15/2014

Had an amazing Service Rep named Les Edwards. He was very accommodating, very sweet and helpful. Go check him out for all of your service needs even if you don't have a Hyundai! more
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Responsive, fair, efficient, professional, trustworthy 1/14/2014

Excellent service. They did not recommend any service that I didn't need. They were extremely professional and helpful. more
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Gauge customers for unneccessary expenses 1/11/2014

Service guy Machel was gouging (stealing by overcharging) me, wanting to charge me for a perfectly good bumper for a defective light that broke from its bracket. more
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Customer satisfaction is a top priority. 1/7/2014

I always have a great experience at their dealership whether it is buying a vehicle or routine maintenance. more
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Excellent customer service 1/6/2014

I brought my car in for service the same day I called. The staff was professional and thorough. more
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Good Customer Service 1/2/2014

The last time I went in to this dealership, I was greeted by the owners son who was working the showroom floor. I was really impressed to see that the owners of this dealership care enough to have one of their own actually working directly with customers. Having the owner directly in the "trenches" working with customers shows me a level of seriousness about customer care I rarely see with other companies. I will definitely try to buy my next car from one of the dealerships owned by Rick Case. more
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BEST HYUNDAI DEALER IN SOUTH FLORIDA 1/1/2014

I have been to Coconut Creek with my new Santa Fe and the service was disastrous!! They nickel and dime'd me for everything. Rick Case was the total opposite. They took care of me and did it in a very professional manner. I will only be going to Rick Case for this vehicle and any other future ones I buy. more
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Took too long for express service. 12/31/2013

Took too long for express service. more
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treated me as if I purchased a Rolls Royce. 12/29/2013

Bottom line, the job was done correctly, promptly, and I was treated as a valued customer. The courtesy car service saved me time and money. more
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Prompt, courteous, and fair 12/14/2013

My time is extremely valuable, and since my car was going to be there over 4 hours I was given a loaner car on the spot!!! Machelle-service rep-was GREAT... more
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Usually in and out in a timely manner. 12/13/2013

Being able to have work completed thru 1 or 2 service advisors during the 8 years I've owned my 05' Sonata.The 1st, Ernest, has moved to another location and now Freddy is the 2nd, with both being excellent. All work, maintenance, thru out has been completed at the Weston location since the opening of the dealership. I bought the Sonata during that opening week. more
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