Pro TV & Video Service

Thank you for all the reviews!! I am looking for a TV repair in the Beaverton area, so thanks for the heads-up about PRO TV. more

This shop has repaired my 60"" Proscan TV 3 or 4 times over the past 10 years or so at a total cost of about $1500. We just purchased a new TV and I went to their shop to see if they wanted to buy our Proscan TV sell or maybe use for parts (it still works). When I asked the owner if he wanted to buy my TV, he acted incredulous that I would ask that question and started joking with one of his employees before I even got out of the shop. I would never consider using this shop again and will make sure and steer people away if I'm ever asked for recommendations for TV repair.. more

Although the price was a bit higher than another shop had quoted, the work turned out to be better and in the end lower. I had my 60inch TV taken in for repair and it did cost a bit more than 3 other shops I had called. So, I recommended my friend to take his TV into one of those other shops. It turns out that the delivery (both ways) cost more than mine did! His TV, the same problem with the power supply did cost a bit less, but 2 months later, shotty work ended th life of his TV while mine is still working fine. Pros: location and service Cons: it is a bit dirty, but they keep a dog there to protect their store more

The ""1018"" phone number is not Pro TV's number. The address is correct if you want to visit their store. I have heard very good things about Pro TV though, and they will help you with your needs! more

I had a new TV from a reliable Japanese supplier. TV was purchased from Video Only but was outside their 30 day warranty. They recommended a service provider located in Portland and I now know why. I called Toshiba and they referred me to PRO TV. I delivered TV to them and at the time nothing seemed to through up a red flag. TV was dropped off, repaired and picked up by my wife. She did not look at TV closely enough as there was damage on the rear cover and a large 4 inch scratch in the middle of the screen. When I took TV back for help with issue, it was deemed as damage had occured outside of their care and that TV could be repaired at my expense. This has proven to be a $1000 mistake. Toshiba states that ""issue is between service provider and myself"" even though they provided this gentlemen's buisness name as a ""Toshiba Authorized Service provider"" If you enjoy being yelled at, accused of being r*cist, liar, and attempted to be bullied, by all means give these guys your buisness. I have given up and purchased a new TV. Needless to say it is not a Toshiba, nor will I ever go back to these gys with any buisness. You might think thes are just the ramblings of an uneducated consumer be advised I am employed by a local High tech company and am a very senior engineer with reasonable expectations of getting service provide at resonable level of quality. Beware, use some one else!!!!!! Pros: None worth the aggravation Cons: Poor service, unproffesional, no concept of cusomer service more

I called Pro TV around 830am and described the issue that the television was having. Right away the owner knew what the problem was, what was needed to repair it and was also able to give an estimate. My husband dropped delivered the set and within 3 hours it was finished and ready to be picked up. Pros: Polite and courteous Cons: n/a more

This company should be avoided at all costs. They are rude, unprofessional and boldly state they don't have to back up their maintenance work....they'll just charge you again. We had a bulb replaced in our HD TV ($350.) that didn't seem to work right . The tech tweeked some settings and made it look better, but not right. When we asked them to come back and try again and check the bulb we were told they either work RIGHT or not at all. So coming back out, they'd just charge us again. The experience of this company is the worst possible relative to customer service, unprofessional and rude. You can't trust even buying parts from them, much less parts and service. Bottom line...find ANYWHERE ELSE!! Cons: defective parts were installed and they refused to replace them more

Not only do I NOT recommend this place, I highly advise people to avoid them at all poosible costs. Even if it the ""Authorized Service Dealer"" of whatever make or brand your television is. This is by far the worst business I've ever had the displeasure of working with. They had my television for 11 weeks and basicially ignored it until the manufacturer finally replaced the tv, due to PRO TV'S inability to fix it (they didn't want to fix it, obviously). PRO TV argued with me, ignored me, blatantly disregarded the service they were assigned to do and gave me attitude whenever possible. I could go on and on about the specifics, but it almost seems unrealistic that a business can still operate under these circumstances. If you can imagine the worst service you've ever heard of, this one will top it...I promise. Pros: Location Cons: service, dirty surroundings, rude people more