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Pride Plumbing

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2425 Brighton Henrietta Town Line Rd
Rochester, NY 14623

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(585) 272-7272
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Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Reviews
( 138 )
( 7 )
( 0 )
( 2 )
( 1 )

Best

Tyler L. was very prompt. His repairs were excellent. I 'm very pleased: household repairs are always so costly......very important to spend money wisely!! I've had Pride Pl...

Worst

Cost me $59.00 to find out plumber wanted $1600 plus to purchase and install 2 toilets. Went to home depot and got good 2 Kohler Cimarron installed $749.01. Don't know how goo...

see below 1/7/2016

I called in the morning, and they had a technician out to my house later that morning. Brian was very professional, knowledgeable, friendly and very helpful with our plumbing issue. He put in a vent and a line to help solve a venting sink issue. after he put the vent in it solved the noise and the smell issues we were having. He also gave an estimate of some other work I would like to have done. I would highly recommend brian and the company for any kind of plumbing issues or questions. I will be contacting your company again for my plumbing issues or questions. thank you. more

very professional and timely 1/6/2016

Joe Arena was courteous and very knowledgeable we were notified of apt. arrival time It is so nice to have such a reliable and competent person to come at such short notice. we have recommended this plumber service to friends and family cannot thank him enough. more

Excellent Same Day Service 1/6/2016

I called Pride Plumbing in the morning and they came out the same day to fix the problem. David provided excellent, professional service. I had a cracked elbow on the 4" storm lateral going through the basement foundation wall. The cracked elbow was on the outside of the wall, so it was not a simple, easy repair job. He explained the posssible solutions and what he was doing every step of the way. If the level of service and professionalism displayed by David is the company standard, I would highly recommend Pride Plumbing. more

Plugged Main Sewer Line 1/5/2016

Sam Valle came to my home and was nice, professional and efficient. He took care of the problem and left everything in its place. Thank You Sam more

Knowledgeable and high-quality service 12/23/2015

I've recommended Pride Plumbing on several occasions. We've worked with them on seven or eight occasions. They are always on time. We've had them do commercial and residential. They've replaced pipes toilets, sink fixtures changed out water main in house. Added in new fixtures -- toilets, sinks, replacing old plumbing and putting in new water lines plumbing in commercial for new spaces expansion. more

Excellent, professional service 11/20/2015

I have an older two-family home that has needed some plumbing repairs and up-grades since I purchased it 2 years ago. Pride Plumbing was recommended to me. I have been extremely pleased with their professionalism, the quality of the work, their thorough explanation of the repair and options, and the details of the cost. I had scheduled plumbing work done today by David Valle. He exemplifies all the qualities I described above and is a credit to the Pride Plumbing Team! I would HIGHLY RECOMMEND calling this company for your plumbing needs! more

Brian Gillman was my tech. he did an excellent job ! 11/19/2015

Good experience.friendly and helpful. Explained everything in detail. I would definitely use them again. more

great service 10/31/2015

I contacted Pride Plumbing to move emergency shut off valve for new gas oven. The experience was great from the start. The scheduler who answered the phone was polite and answered my questions; when she didn't have the answer she called me back. I was able to schedule my appointment in a timely manner. David V who performed the service, called to let me know he would be arriving in about 20 minutes and he was on time. He was pleasant and explained the service, cost and time frame of repair. When he ran into an unexpected repair he fixed it promptly. He provided information on where to obtain a discount for the visit then applied it to the service call. Very pleased with Pride Plumbing for this service and the service they performed over the years. more

quick service, well-done! 9/23/2015

We are switching from a gas stove to electric in our kitchen, and needed to get the gas line safely capped. David from Pride Plumbing came the same day I called. He was polite, efficient, and knowledgeable. He used the same sort of device that RG&E uses to detect gas leakage, to make sure the job was done right. more

Needed a new garbage disposal. Needed new sink ring too. 9/18/2015

Technician did an Excellent job removing old garbage disposal and installing the new one. In a very timely fashion. Did not run into any problems at all. Will definitely recommend... more

Toilet Repairs 9/15/2015

Joe Arena is a funny and patient technician. He was honest with me during the toilet repair service. He mentioned that there is only small valve part to be replaced. However, I asked him to replace the whole pump system and he followed my wish. Also, he agreed to meet the same price that I used your company a few months ago for another bathroom's problem. more

Prompt, punctual, professional 8/26/2015

Gavin in the office was most helpful and precise in setting an appointment. Joe Arena was punctual, informative and highly competent. more

Excellent service 8/24/2015

We have used Pride Plumbing several times and all the service technicians have been great. This time we had Samuel Valle and he did a fantastic job. He was friendly, courteous, helpful and liked our dogs. He took his time to find the source of the problem and fixed it efficiently. I would not hesitate to call Pride Plumbing in the future more

Excellent work 8/22/2015

After two other plumbing companies, my experience with Pride Plumbing was worth having. Mr Sam is a professional plumber and has very good communication skills. He explained the details from start to finish. Sam also suggested some options on how to approach this situation, and that he will take the least expensive way to get the job done. Mr Sam came out the first day and snaked the pipes, and broke thru the build up, next set up a high definition video camera that allows you to see what's going on inside the pipes. I was amazed and learned so much. However the pipe lines was unclogged, now I have water running smoothly. He then came back the next day with his partner (brother) Mr Micheal and used a high pressure water system with a special made valve the breaks up the build up from around the pipes. Now lines are unclogged and im back to normal. Mr. Sam is Pride Plumbing if you ask me. He is a professional/Doctor/ Mechanic of Plumbing. His arau is beautiful, friendly and he is definitely dedicatedto his job because his performance shows. Thank you Mr. Samuel Valle and Pride Plumbing. more

I wouldn't have anyone else! 8/10/2015

Pride Plumbing has always been good. They come very quickly when I have a problem. The price is right; they convinced me a contract would be good, which I wasn't sure about, but it has been well worth it! They've also got a wonderful receptionist, Hope, who is great. Pride Plumbing is doing well as far as I am concerned, I wouldn't have anyone else! more

Total professionals! 7/20/2015

I have never met a more professional service company. Every person we have dealt with, (whether on the phone or in person) is friendly, on time, committed to their job and gets the job done right, at a reasonable price with extreme respect to the homeowner in cleanliness and courtesy like I have never seen before. We feel very fortunate to meet and have David, (and Michael as his apprentice), at our home doing a VERY extensive job that went on for over a week. The owner of Pride Plumbing, Ross, whom we also met, has got to be not only one of the nicest people we've met, but one of the fairest. I would request David on our next plumbing issue and highly recommend this great company. I can't say enough good things!! more

Great customer service 7/16/2015

Dave provided great service in a timely and cost effective way. He replaced my broken shower valve using parts available on his truck during a Saturday service call. He insured that I was given an appropriate discount and I would use Pride Plumbing again. more

Sewer system replacement 6/12/2015

We live in a 120-year old city home which had an old sewer system that connected out the rear of our house to the street behind us. We needed to replace all of the system in our basement as well as installation of a new lateral connecting to the main in the street in front or our house. We also had a new water service installed as part of the process, since our old system was not delivering enough volume. The team from Pride Plumbing explained the process to us thoroughly for each step of the work and everything went as they explained. The new system involved hanging the plumbing and running everything from the back of the house up to the front. The work looked good and performed well. We are extremely happy with the professionalism and the quality of the work. We have been customers of Pride Plumbing for several years and recommend them highly. more

Awesome! 6/11/2015

Quick response. Reasonable Price. Great Customer Service. Courteous and personable employees. Will be using Pride Plumbng again. more

Burst main septic line 4/30/2015

Keith was the plumber that fixed it. He is the epitome of "Made in USA". Prompt, professional, thorough. He has a Git-r-done approach. He fixed it right the first time. more
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Owner Message
  • We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient.

    Fully Stocked Rolling Plumbing Warehouse


    Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and specialty plumbing repair parts allow us to preserve your existing plumbing fixtures such as Kohler Toilets, Delta Faucets, Moen Tub & Shower Valves, kitchen sinks and water heaters.


    Prompt, Courteous, Professional Service - We value your time and offer extensive plumbing service 24 hours, 7 days a week with courteous and professional technicians.


    On-Site/Up-Front Pricing for Plumbing Repairs, you will always know our price before we start your repair. Whether residential or commercial, our On-Site/Up-Front Pricing system eliminates any unexpected charges; no surprises guaranteed!


    Licensed Master Plumber - We hold a full license and training to assure you are receiving the highest quality service.. Tank & Tankless Water Heaters,Clogged Sewers,Clogged Drains,Video Inspections,Toilets Replaced,Faucets Replaced,Tubs & Showers,Garbage Disposals,& many more services.

Editorial
  • Pride Plumbing offers superior plumbing services, plumbing parts and more for the surrounding area of Rochester.

  • 6/6/2008 Provided by Citysearch
Additional information
  • Hours: Daily 24 Hours
  • Payments: Visa, Master Card, American Express, Discover
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