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Pride Plumbing

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2425 Brighton Henrietta Town Line Rd
Rochester, NY 14623

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(585) 272-7272
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Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Pride Plumbing - Rochester, NY
Reviews
( 138 )
( 7 )
( 0 )
( 2 )
( 1 )

Best

Tyler L. was very prompt. His repairs were excellent. I 'm very pleased: household repairs are always so costly......very important to spend money wisely!! I've had Pride Pl...

Worst

Cost me $59.00 to find out plumber wanted $1600 plus to purchase and install 2 toilets. Went to home depot and got good 2 Kohler Cimarron installed $749.01. Don't know how goo...

Toilet Leak Fixed 12/28/2016

It was an excellent experience with Pride Plumbing. They were attentive and quick to respond and repair my bathroom toilet. I had Tyler LaLonde as the Service Technician. He was on time for the appointment, extremely respectful/down to earth, walked me through the repairs, and was done very timely. I would easily request him as the Service Tech in my home anytime. Thank you RESPONSE FROM Pride Plumbing: Karla, thank you for taking the time to brag on Tyler. He is new, but certainly a key asset to our Pride Plumbing team. If you need any other plumbing services, we will gladly take care of it for you!! more

Great choice for plumbing repair 12/22/2016

I will definitely be using Pride Plumbing again if the need arises. The service rep who took my call was very helpful and the technician Brandon was on time, explained the procedure/expense clearly. He kept the work area tidy and the service was very quick RESPONSE FROM Pride Plumbing: Aaron, thank you for the nice review. We honestly have such a wonderful team here at Pride Plumbing. We will let Brooke and Brandon know about your nice review and they will certainly be grateful for it!! We look forward to working with you in the future should you need us! more

The best plumbing team.in Rochester 12/22/2016

Again, Pride saved me. Fast, responsive, experts, reasonable, very personable, trusted, followed through on a sewer line backup that turned into a bigger job, excellent clean up. Thank you, David and Tyler. And great customer service, Jamie! RESPONSE FROM Pride Plumbing: Laurie, thank you so much for taking the time to give David and Tyler such a nice review. They are two very good technicians and will definitely appreciate this comment from you! Should you need any other plumbing services, please give us a call!! more

Good Service 12/14/2016

Brandon and Tyler did a good job fixing my leaky bathtub faucets. They were very professional. RESPONSE FROM Pride Plumbing: Thank you so much Jim, we take pride in our technicians professionalism. I will be sure to tell Brandon and Tyler on what a good job they did! more

Very Satisfied 12/13/2016

It was easy to schedule appointment. David V. was the technician that came to the house. He was on time and went through all the options that I had for the job. I am very satisfied with everything. RESPONSE FROM Pride Plumbing: Thanks Gary, we are glad your experience with us was seamless. David is an amazing plumber and we will be sure to let him know to keep up the good work! more

Great service in an emergency 12/11/2016

We called at the peak of a plumbing emergency with water flooding in our basement. The response was excellent and Steve the technician was thorough and informative throughout the entire process. Thanks Pride! RESPONSE FROM Pride Plumbing: Thank you Suzanne, we take pride in taking care of our customers. I'm glad Steve was able to help you out through the entire process. more

Great service with a great comedy team!! 12/11/2016

Sam and Brandon walked in the door and had me laughing until they left all while installing a new garbage disposal! My only issue was the disposal cost more than if I bought myself at Lowe's. But I did like the quick response and service so I paid the extra money. Highly recommend. Good company. RESPONSE FROM Pride Plumbing: Thank you so much Linda. I'm glad Sam and Brandon were able to get the job done and keep a smile on your face as well, we appreciate your business. more


Great service! 12/2/2016

David and Ty came to fix garbage disposal. They fixed it quickly and were very personable as well as professional. Loved them! more

Fantastic to work with 12/1/2016

We've called Pride a number of times over the past few years for small things here and there to big projects like a new water service. Can't say enough good things about them and their employees. Especially Sam! more

Good service 12/1/2016

Our plumber, Brandon was friendly and upbeat. He solved our problem. The solution was expensive but that is just one of the joys of home ownership. I called on a Tuesday and Brandon came the next day. I trust him and would call him again. more

Recent Service 11/28/2016

I called at 7:30 AM and expected to get a voice mail or answering service. I was pleasantly surprised when someone answered and was able to get me an appointment within the hour. David Valle was the technician that arrived to provide the service. This was the second time that David was our technician. I was provided all options for my requested service (repair, replace etc) with full disclosure on pricing. The service was promptly completed. I will continue to call Pride Plumbing for my plumbing needs and I will specifically request David again! more

Super Service on Thanksgiving Eve 11/24/2016

On Thanksgiving Eve we were struck with a massive drain clog that had water backing up throughout the house. After several plumbers we normally deal with refused to come to our aid we contacted Pride Plumbing. Within an hour Keith Smith arrived and took care of our dilemma. I can highly recommend Keith and Pride Plumbing! Happy Thanksgiving! more

Great Experience with Pride Plumbing 11/20/2016

Had some issues with water leaking from both the main toilet and a shower with a leak from the faucet running down thru the wall into the ceiling below and leaving a water spot. Called Pride about the problem and they sent Brandon out to scope out the problems. He did an excellent job in determining both problems and repaired them both. He was extremely professional and is an asset to Pride Plumbing. I would recommend him in the future. more

Excellent! 11/16/2016

Sam & Brandon were awesome! Pride Plumbing was the only service provider available same day and these guys showed up ready and very willing to help us get our water back on! They even worked with us on the pricing. I was so happy! Brandon & Sam were very polite and courteous and got the job done quickly! Thank you again from the bottom of my heart. Water is a very precious commodity! more

Always Great Service 11/13/2016

This is my second time using pride plumming, and they are always professional and do the job done right the first time. Would not hesitate to call them for all our plumming needs no matter how big or small. more

Excellent work and service 11/9/2016

Keith and Tim cleaned out a very old and very dirty/significantly clogged drainage pipe in our basement, They first explained what they were going to do, accomplished the task quickly, were very clean and respectful of our space, and very pleasant to deal with. They checked in with us prior to leaving to make sure all our questions were answered. We would highly recommend them. more

A+++++++++ 11/8/2016

David V and Tyler serviced my plumbing issues and went above and beyond what they needed to do. They spent all day here and the job got completed. Will definitely recommend them to others and use them for future Plumbing issues. Thanks so much guys! more

Prompt and Professional 11/4/2016

I called at 8:00am for a leaky water heater and wanted to get a quote for a tank less/on-demand water heater. Keith and Brandon were on site in under an hour, provided a reasonable quote, got the work done with having everything they need with them and were cleaned up and done in no time. Prompt, professional and took the time to get our gas line to the dryer up to code. more

Great job and quick 11/1/2016

I lost my hot water a few days back. It occurred right around the time I installed a new furnace. David and Brandon came in assessed the job and gave me recommendations. After picking out an option, my hot water heater was up and running. Thank you, Pride Plumbing more
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Owner Message
  • We care about you, our customers, at Pride Plumbing of Rochester, NY. You can expect top quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value in plumbing to each customer until they are completely satisfied. We know your time is valuable so we are quick and efficient.

    Fully Stocked Rolling Plumbing Warehouse


    Thousands of plumbing repair parts are stocked here to save you time and money. Outdated and specialty plumbing repair parts allow us to preserve your existing plumbing fixtures such as Kohler Toilets, Delta Faucets, Moen Tub & Shower Valves, kitchen sinks and water heaters.


    Prompt, Courteous, Professional Service - We value your time and offer extensive plumbing service 24 hours, 7 days a week with courteous and professional technicians.


    On-Site/Up-Front Pricing for Plumbing Repairs, you will always know our price before we start your repair. Whether residential or commercial, our On-Site/Up-Front Pricing system eliminates any unexpected charges; no surprises guaranteed!


    Licensed Master Plumber - We hold a full license and training to assure you are receiving the highest quality service.. Tank & Tankless Water Heaters,Clogged Sewers,Clogged Drains,Video Inspections,Toilets Replaced,Faucets Replaced,Tubs & Showers,Garbage Disposals,& many more services.

Editorial
  • Pride Plumbing offers superior plumbing services, plumbing parts and more for the surrounding area of Rochester.

  • 6/6/2008 Provided by Citysearch
Additional information
  • Hours: Daily 24 Hours
  • Payments: Visa, Master Card, American Express, Discover
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