Having worked in the construction business before, my expectations were “reasonable” to start with because it is all about the challenge between expectations and reality. The more detail, diagrams and visualization you can provide the more accurate the final product. Premiere built EXACTLY what I asked for.
The Sales Rep was very responsive to my calls. He provided great ideas and suggestions. Easy to work with. Kept me out of trouble (with some of my unusual ideas).
Clay Fitzpatrick “rocks!” Great renovation construction advice. I appreciate Clay’s willingness and effort to accommodate several of the changes we made along the way. He set reasonable expectations, all of which were met. He was candid with his thoughts and turned to his crews for suggestions when necessary. He injected some great building ideas, most of which were incorporated. I appreciate the flexibility and called Clay at least 10 times during the process. He answered every call on the second ring.
Crew Summary:
Demo Crew- Great job. I expected the yard to be “wiped out” by the end of the demo and it was not. Fast, efficient and clean.
Plumbing- Great job, but a “tad” too rough, initially, at the equipment pad. As a perfectionist Jeff Van Stone made some great suggestions and Clay re-worked the plumbing so all “above ground equipment” would line up on the pad. After a few adjustments, it came out perfect.
Rock Work- Awesome! Clay and I were “on the same page” per our conversations and he delivered what we discussed. Initally it was too much rock for this size of the yard. But Clay made immediate adjustments and the changes were implamented to meet my expectations. The use of pictures and drawings provided the reality check that delivered what was in my “minds eye.”
Gunite- Great job and professional crew. In and out in a day.
Cement Decking by Earthscapes- Great job- first class work. Work fully explained before it begin. A bit more expensive than alternatives, but WELL worth it!!
Pebble Tech- Another great job.
SUMMARY: When I look at the backyard (which is every day), Premiere Pools delivered exactly what I had in “my mind’s eye.” I will highly recommend you and would do it all over again.
Pros: Fast Efficient and Professional
Cons: Nobody brought doughnuts
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