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Platinum Carpet Restoration And Carpet Cleaning

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5114 Balcones Woods Dr Ste 307-442
Austin, TX 78759

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(512) 496-2435
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Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
Platinum Carpet Restoration And Carpet Cleaning - Austin, TX
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Best

Platinum Carpet Restoration (Courtney) came out Saturday and cleaned our office carpets. Once it dried, I was thrilled to see that almost all of the old stains didn't come back. ...

Worst

All reviews seem positive

Editorial review from Citysearch 2/15/2014

Platinum Carpet Restoration came highly recommended. I have now used them twice and will use them again. Chis, my technician, is conscientious, thorough, and knowledgeable. He did an excellent job on my area rugs. more
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Editorial review from Citysearch 1/7/2014

I would like to thank Chris for cleaning my carpet. He took ""great"" care not to damage any of my property. Well done Platinum Carpet! I will definently use you again. more
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Editorial review from Citysearch 1/7/2014

Kris cleaned my carpets today and did a wonderful job. Very fast and very helpful with carpet treatment ideas, and did not let my cat Batman out! Much easier to call Platinum Carpet from now on instead of renting or borrowing a cleaner. more
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Editorial review from Citysearch 1/4/2014

Best Carpet service around. Ask for Kris! Very professional and great service. Will never use anyone else for my carpet repair, cleaning or installation. Thanks Kris. more
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Editorial review from Citysearch 3/31/2013

We have a small dog with the bladder control of your average octogenarian, and with family coming for Easter, decided last minute that a carpet cleaning was definitely in order. Since our little rat dog is pretty liberal with her sprinkling, we're familiar with several carpet steaming services and have used a number of them in the past. After calling around early on saturday morning, we found Platinum offering the best deal so made our appointment with them. They got there quickly, and the guy (Kris) who came out was friendly, polite, and most importantly very good. He got the rooms handled amazingly quickly - about 500 square feet in less than an hour - and in all honesty, did a better job than any of the other services we've used in the past. We'll be using Platinum in the future. more
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Editorial review from Citysearch 3/20/2013

I move out tomorrow and of course waited till the last minute to get this spot taken care of in one of my rooms. I called Platinum and Kris McClain came right out this morning and handle the spot! I was so worried I wouldn't get it taken care of, but he handled it. He was also very professional and kind. Thanks again Kris!! I will be recommending Platinum to all my friends down here in Austin!! more
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Editorial review from Citysearch 2/27/2013

I just had my carpets cleaned in my house by Chris with platinum and they did a GREAT JOB!! He was on time, proffesional and actually pretty quick it only took him an hour to do 4 rooms!! more
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Editorial review from Citysearch 2/20/2013

I needed a hole repaired in my carpet before moving out of my apartment. The hole was about a square foot. Kris came to handle it and did a superb job. As a fellow veteran I appreciate your service. more
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Editorial review from Citysearch 1/3/2013

Kris has been working on my carpet repair and cleaning this week here at Waters Edge and he is doing a fabulous job! He's been wonderful to work with, very polite, courteous - has explained fully the details of what he's doing. I can't say enough good things about the customer service I've received from Kris.\r \r Nancy more
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Carpet looks great 11/27/2011

Platinum Carpet Restoration (Courtney) came out Saturday and cleaned our office carpets. Once it dried, I was thrilled to see that almost all of the old stains didn't come back. Used a different service last time and it was not a good experience. Looked great when he left, but spots all reappeard when it dried. Not this time. Not sure what they do different, but it was great. Nice to not be ashamed to have people in the office again. more
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Why rent a carpet cleaner again? 10/18/2011

I used to rent a carpet cleaner to clean my carpets. It cost me $50 for the machine rental and shampoo, plus hours of scrubbing and hauling that machine around. Platinum did the carpets and starway in my 4 room two story condo for $100, and they did a much better job that I ever could.\r So, really I only save $50 doing it myself and my time and effort is worth at least that. Courtney was friendly and professional and did it all in less than an hour. I am calling Platinum the next time I need carpet cleaning! more
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Impressive 10/12/2011

I am very pleased with the service. This was my first time with the company and I will defiantly be going back. The company sent Ruben out to clean and he was very knowledgeable. He knew what he was talking about and even showed me and explained the process. Ruben was very professional and very friendly. Keep up the good work!! more
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im so happy with their service 9/10/2011

Ive used this company a number of times and been pleased every time. Ruben Gonzales spent extra time and attention on the darkest spots to ensure a full clean. Excellent job guys! Keep it up more
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Great Service and Excellent Value 9/7/2011

With 2 dogs and 2 kids, I had little confidence that anyone could provide anything more than a standard surface cleaning that would barely be noticeable. However Platinum Carpet Cleaning was able to remove the surface dirt, pet stains and odors and was even able to restore the nap of the carpet in the high traffic areas. I was amazed at the difference. Courtney was polite, professional and expedient in his service. He took the time to explain the process and make recommendations based on his experience. When I received the invoice, i was pleasantly surprised at how reasonable the cost was. I will definitely use them again and would high recommend them to all. more
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Carpet Cleaning 8/3/2011

Platinum carpets has cleaned my carpet twice and both times exceeded my expectations. Reuben Gonzales did an excellent job! I would recommend highly Platinum over all other carpet cleaning companies in this area. more
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Great Service and Excellent Quality 4/16/2011

We asked out apartment complex to get our carpets cleaned and if possible our couch. They agreed and sent over Platinum. Courtney Free showed up for the job. Our Carpets came out fantastic. Considering we have 3 kids under 5, I was amazed at the outcome. Then, to our surprise, the complex agreed to clean our couch as well. Courtney was back the next day (as he did not have the couch tools on the first day). Again, the couch was restored to a condition I never thought was possible. Seriously, did you read we have 3 kids under 5? I will not lose their number! more
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Good quality at a reasonable price 12/30/2010

The carpet cleaning was done on time and as promised. I did not realize there are so many tools to the carpet cleaning trade. I had pet stains, food stains and many others. Kenny and his friend used different solutions for different stains; that is where experience does count. It is amazing that they can tell the type of stain by simply smelling it. The entire second floor of my house was cleaned; three bedrooms study and the stairs. I took a chance and was rewarded by not having to replace the carpet. more
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Will never use anyone else! 12/20/2010

These guys are AWESOME! It's always a little scary to have someone come into your home that you don't know, but they will put you at ease right away. They come in with a good attitude and always go the extra mile. If they don't think they can do it, they tell you that. Instead of doing it halfway and still charging you for it. You can't beat their prices either. I've reccomended them several times to my friends and family and we all received the same results; excelent service and beautiful carpet! Thank you Kenny! more
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Excellent!! 11/15/2010

We are SO very very pleased. We thought we were going to have to replace all the carpet in the house before we could sell it, but when Kenny came out from Platinum they performed a miracle. They removed wax that was in the carpet, really bad old stains, and made it look great! more
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Outstanding! 10/18/2010

We used Platinum Carpet Restoration after another local company told us that the wrinkles in our carpets could not be repaired. Jeremy from Platinum was prompt, friendly, and professional. He removed every single wrinkle in all four bedrooms and a master closet. When he was finished stretching and cleaning our carpets, they looked better than they did when they were installed new 8 years ago! I highly recommend this company! more
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Austin's Best Carpet Cleaning Company

Owner Message

  • When you see your carpets after Platinum Carpet Restoration & Carpet Cleaning of Austin gets a hold of them, you will feel like you got a REALLY GOOD DEAL. Platinum Carpet Restoration & Carpet Cleaning is a member of the VERY small group of service providers who actually treat you fairly, who meet & surpass your expectations, & who don't empty your wallet in the process. We value the long term relationships we form with our clients. We want you to call us the next time you need your carpets cleaned, & the next time, & the next time after that! Pet stains or pet odor causing you angst?? Platinum Carpet Restoration & Carpet Cleaning restores carpet - that means, we make it look & smell brand new. We repair carpet, stretch carpet, patch carpet as well as remove stains. You will be surprised at what we can do for you, but when we are done, you will be more surprised at the price!

Additional information
  • Hours: By Appointment
  • Payments: Discover, Master Card, Visa, American Express, Cash
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