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Ourisman Chevrolet of Bowie

id: 30691765
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16610 Governor Bridge Rd
Bowie, MD 20716

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(301) 262-7600
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Reviews
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Best

I just want to give kudos to Ourisman Bowie Chevrolet Service technician/mehcanic George who in my mind is the best mechanic in the Washington DC Metropolitan area. George worked ...

Worst

My salesperson was Lee Putney, he went from overly nice to arrogant, ignorant and slightly rude. Tried to switch a car on was trying to sell the test driven car to me for a ""good...

Editorial review from Citysearch 12/27/2012

Best car purchasing experience I have ever had! They really paid close attention to what I was looking for and was not trying to get me to sign that night and get me out the door. They routinely call me to ask how everything is going and ask about my visits to their excellent service department. Very Friendly location. I would recommend this location to anyone! Thank you Ourisman Chevorlet of Bowie. more

Editorial review from Citysearch 12/10/2012

Absolutely amazing service, Evan went out of his way to make it a pleasurable buying experience and not pressure me into a sale. I was interested in a 2011 Chevy Cruze, to purchase as my first vehicle but the dealership was located too far away for me to walk to so I called on the phone, and when I discussed my intrest, Evan actually offered to drive me to the dealership from my house to look at the vehicle and the various options. When I got to the dealership, there was no pressure to even purchase a vehicle, let alone get uneeded option. I ended up picking out a Chevy Cruze 1LT with the exact options I wanted, and have owned it for a month now and absolutely love it. The financing department managed to get me car payments that where half the price of my purchased car insurance! This was without me having any history of credit. I couldnt recommend this dealership more. more

Editorial review from Citysearch 12/10/2012

My family has made 4 new car purchases at Ourisman of Bowie over the past year. Their staff is professional, friendly and very knowledgeable. more

Editorial review from Citysearch 12/4/2012

I recently purchased a 2011 Chevy Traverse and Joseph Alba was my salesman. He was very professional and informative. He stayed after closing just to make sure my needs were met. He had my vehicle waiting for me and also helped set up my ONSTAR and GPS. I was so happy with my new vehicle that I left items in the old vehicle which Mr. Alba helped me retrieve. I will recommend him to anyone that is in need of a new vehicle. He is very personable. more

Editorial review from Citysearch 11/30/2012

If all the Service Consultant were like Alex this world would be perfect! :-) more

Will never go there again! 1/12/2012

My salesperson was Lee Putney, he went from overly nice to arrogant, ignorant and slightly rude. Tried to switch a car on was trying to sell the test driven car to me for a ""good deal"" but I went inside the dealership he drove another car to the front, same color but a lower class (less features) and tripled the mileage. When I pointed it out to him he try to change the subject. more

Complete Lack of Integrity 9/12/2011

Complete Lack of Integrity So I finally get my car back from this body shop after 4 weeks of headaches and delays to get my car fixed properly in a timely matter just to have the body shop turn around and hit me with the news that they will not be honoring their initial promise to cover my rental car for the additional 3 weeks it took them to fix my vehicle(and the paint still doesn't match) Leaving me with a $930 bill. I was told by Elmer and others that my rental would be paid for by the shop due to the numerous issues(none of those reasons of my doing) after the first week my car was in the shop. I was promised after week 1 my rental would be covered while my car was in the shop, I do not carry rental car coverage with my insurance and was paying for the rental out of pocket. When I picked up the car I was told the body shop will only pay for 1 week, which was not what they had promised. I would not have kept the rental that long if I was not under the impression that was confirmed with them twice that the rental through Enterprise would be paid by the shop. Overall a very frustrating and disappointing experience which may end in litigation. more

I just want to give kudos to Ourisman Bowie Chevrolet 8/10/2011

I just want to give kudos to Ourisman Bowie Chevrolet Service technician/mehcanic George who in my mind is the best mechanic in the Washington DC Metropolitan area. George worked on my 88 Corvette 2 years ago and recently the work he did 2 years ago eliminated an issue with my car that no other mechanic was able to fix properly. I had been to dealers in both PG and Mont. Co. to no avail. George is the man. Thanks to Bruce the Service Manager for his professionalism and service with a smile. I feel like a member of the Ourisman of Bowie Chevrolet Family. more

Joe Alba and the Ourisman of Bowie family were really great 8/8/2011

Joe Alba and the Ourisman of Bowie family were really great to work with. Joe explained the ins and outs of my new Chevy Cruze with confidence, providing me with valuable information. He was extremely patient and kind throughout the whole process. I appreciated Joe's honesty and kindness. more

Best purchasing experience 8/5/2011

Best car purchasing experience I have ever had! They really paid close attention to what I was looking for and was not trying to get me to sign that night and get me out the door. They routinely call me to ask how everything is going and ask about my visits to their excellent service department. Very Friendly location. I would recommend this location to anyone! Thank you Ourisman Chevorlet of Bowie. more

Overall experience was pleasant 8/3/2011

The sales team at Ourisman was extremely accommodating in attempting to locate the truck I had intended to buy. They noticed my interest on a compromise vehicle and made me an offer that was very agreeable. The overall experience was pleasant. Based on this experience I plan on purchasing from the Ourisman group in the future. more

WONDERFUL 8/1/2011

I WANT LOU TO BE MY CAR SALESMAN FOR ALL MY SEASONS. HE'S WONDERFUL , WE CONNECTED !!!! NOW WOULD YOU LIKE TO SELL ANOTHER CAR TO MY ROOM-MATE ?????? IF SHE AGREES WITH MY REASONING !!!!!!!! THINK OF HER AS MY MOM !!!! 70 YEAR OLD, 2007 PT CRUISER, SHOULD HAVE BEEN 200 APP PAYMENT SEVERAL YEARS AGO. I WENT WITH HER , LEFT HER TO A SALESMAN THAT HIT A HOME RUN, THINK SHE TOLD ME PAYMENT 350, HAS HAD 2 YEARS. WOULD LIKE TO GET HER OUT OF!!! GUESS YOU CAN FIGURE WHO CARRIES THIS HOUSE, ME !! SHE'S A WONDERFUL LADY , GETTING READY FOR BACK SURGERY ON TUESDAY!! SHE IS STILL WORKING, HAS SS PLUS INCOME. SHE IS A DYNAMIC LADY, YOU WILL LOVE HER. JUST DOESN'T UNDERSTAND BUYING A CAR!!! YOU WILL GIVE ME LOTS OF YOUR CARDS !!! WILL BE SENDING YOU MORE CUSTOMERS!!!!! WHILE I MARKET ON SHORE FOR MHCA, I MARKET FOR YOU FRIEND! more

A low pressure environment 7/27/2011

We purchased a 2011 Chevy Avalanche from Ourisman Cheverolet on July 8th 2011. I would like to thank Chris Johnson for the best car dealer experience I have ever had. He was very knowledgeable of the vehicles and options. He returned all my phone inquiries and was also very proactive in helping me search the area for a vehicle with the exact option set I wanted which turned out to be on his lot. The best part was that he sold me the vehicle in a low pressure environment which made me feel very comfortable with my purchase. more

outstanding customer service 7/25/2011

It was important for me to write and let you know about the outstanding customer service that was extended to me from Joseph Alba and his team at Ourisman Chevrolet . You are lucky to have them. I do most of my car buying research on the Internet and Joseph contacted me shortly after my online inquiry about the cars I was interested in. He was not at all pushy just very informative and when I went to the showroom he patiently explained everything in detail about all the amenities of the car. I have never had a nicer purchasing experience than at Ourisman even when all personnel that stayed 2 hours after close on a Saturday night to finish the buying process still treated me with professionalism, kindness and even humor. More importantly I think that Joseph Alba and your team are tremendous representatives for your dealership and its consistently good reputation. This is my first Chevy in more than 20 years, and I am very happy and confident with my new vehicle - a 2011 Chevy Equinox. With Joseph and the rest of your staff at Ourisman in Bowie I will gladly refer my friends and family to you! Thank you everyone! more

Great experience 7/22/2011

I grew up a FORD man (my wife is the CHEVY girl.) Working with Lawrence, Lew and Herb made the transition experience a lot less painful for me in my changing of loyalty in regards to the truck I drive. On top of the great experience we had working with these guys, so far I am very pleased with the truck. I just got done pulling a really heavy load in our horse trailer and I must say that our new Chevy Silverado did a better job of hauling than our previous truck. Nothing like getting the job done, riding in style and being comfortable to boot . . . thanks guys! more

100% satisfied 7/20/2011

I'm 100% satisfied with my car and my experience at Ourisman. Meredith was very honest from my initial contact with the dealership all the way through the sale. She kept me in the loop as my car progressed through the order process and had everything lined up when I came in to pick up my car. Chris was very helpful in completing the sale and telling me about my new Volt. I also appreciated Chris picking me up at the airport in the demo Volt. more

Courteous and honest 7/18/2011

Ourisman Chevrolet is a class act! Meredith with internet sales was absolutely courteous and honest. She quoted over the phone the cost of the vehicle I wanted to the penny (including tax, title, fees) - no game-playing whatsoever. She arranged to have the car ready for my arrival and assigned a salesperson for all personal interactions. Ozzie, my salesperson is top of the line. Friendly, knowledgeable, professional, and ready to do more than I would expect at every turn. He knew exactly what to do and all paperwork was done efficiently. I had the pleasure to chat with Lew, the sales manager - once again an extremely accommodating person. In fact every person at the dealership said hello and was willing to help. The facility is neater and cleaner than any dealership I have seen. And there is a great selection of vehicles at the best prices around. I live over 100 miles away and would gladly take the trip again to buy my next car. Thank you Ourisman Chevrolet for an outstanding buying experience!! more

I would recommend them to my friends 7/13/2011

I gave this rating because my experience of purchasing a new car with Joseph Alba as my salesman was very excellent. He was very informative. It was a very smooth going transaction. I was not rushed into my selection. He showed me a variey of cars that I asked about so I could decide which one I wanted He also agreed to drive my new car to my residence for me. My financial business with Stacy Williams was not rushed either. She explained the information to me and answered any questions. Each person that helped me with the purchase of my new car was very friendly and helpful. I would recommend them to my friends. more

Great experience 7/11/2011

I worked hard to find a dealership with an allocation for a volt and Meredith Dotson was helpful in securing the allocation and making it easy to arrive at a deal. It didn't require the time that was required in working with other dealerships that I shopped with. The information she gave me was helpful and accurate. She was willing to make commitments in writing. She gave me a timeframe to depend on and then exceeded that timeframe. When I got to the dealership, I met with Bill ? to do the sales paperwork and he introduced me to a Volt expert ""Tom"" to walk me through basic use of the car. Then I met with the finance person to pay for the car and understand warranty options. They took my personal check to pay for the car (from my investment account) with no questions asked. I was in and out quickly. Great experience. more

Extremely friendly and knowledgeable 7/7/2011

I would recommend Ourisman Chevrolet of Bowie to anyone for sales and service. It is conveniently located to my home and I will be dropping my new car there, when it needs servicing. See Ron Stephenson for new car sales - an excellent man, who was extremely friendly and knowledgeable about the car I purchased. Ron I love my new car! more
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