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Octagon Spa Salon For Men and Women

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1333 N Delany Rd Ste 1000
Gurnee, IL 60031

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(847) 360-9880
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Reviews
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Best

It was a little nervewrecking trying to find a new salon and stylist. So I dared to try out the Octagon, checking out other people's reviews. I called and had an appointment for 1...

Worst

The stylists at Octagon go through a rigorous training prior to being allowed on the floor with their own clients. Each stylist has a rating which indicates how advanced they are...

Best Suburban Spa and Salon 3/19/2008

Living in Cook County, so close to Chicago, you would not expect a person to drive to Gurnee. This is what I do and will always do to get the best hairstyles. Vicki, a stylist at Octagon Spa and Salon, has been doing my hair since before she made her big move to Octagon. I followed her from that one, and no matter the distance I continue to move away from Gurnee will continue to do. I can be a difficult client because I want something new and different but have a hard time putting into words what that is. Vicki is patient with me and ends up producing a hairstyle beyond my expectations. I only had two hairstyles not done by Vicki and her salon, and those were the only two that did not make me feel beyond amazing!! Thanks Vicki and Octagon. Pros: Spa treatments, hairstyles, waxing services more

They must have had an off day... 3/18/2008

There are mostly all great reviews on here and I can't relate to them at all given my experience at this salon. I did a lot of research before deciding to go here for hair extensions. I was very impressed with the pictures I was shown so I booked my appointment. On the day of my appointment EVERYTHING went wrong. Mostly due to the stylist's mistakes and inability to communicate. Their website says they guarantee their work and pride themselves on happy customers yet I was upset and in tears, but still very nice and they were unbelievably rude and threatening when I had an issue with additional charges they wanted me to pay. The extensions looked horrible! The person who claimed to be the manager at the time (doubt she was) was incredibly rude. Also the stylist who did my extensions sold me products that contain silicone and are known to make them slip out... NIce work! When I called the owner and left a message with my concerns... I never got a response. I would NEVER suggest this place for extensions. Pros: Good sales people Cons: Good sales people more

Amazing Hair Stylists 3/18/2008

The people at Octagon really know how to style and or cut any type of hair. Vicki Millard is the person that I chose and I would never regret choosing her. She knew exactly what kind of hair cut I would like by just seeing my personality. Any time you need a hair cut, hair extensions or anything to do with hair, Octagon is the place to go. Pros: Vicki Millard Cons: none more

Vicki 3/18/2008

I go to Octagon for all my haircuts and (when I can afford it) some spa treatments. They are friendly, the salon is very clean, and it always makes me feel pampered. I see Vicki and her assistant Kira. I have sent a few other people to them, and they have been very pleased as well. Keep up the great work! more

Great stylist, friendly atmosphere 3/17/2008

've been going to Vicki almost since the day she started at Octagon. She always knows the best way to cut my hair. My hair is worn very short, in fact I think I have the shortest hair of any of her clients. Now that I'm older my hair is also thinning a lot, especially on top, and Vicki can give me a cut that shows my hair off to its best advantage while minimizing the thin spots. She also knows I'm sensitive to hot water and both she and Kira and always careful when washing my hair. I am really comfortable with Vicki and always enjoy our little visits when I'm having my hair done. Pros: great surroundings, friendly staff more

Best Place to get your Hair Done in Illinois! 3/16/2008

Vicki Millard is GREAT! I have been going to her for a number of years now. She used to be at another salon, but when she moved, I moved with her. She really knows how to cut my hair. And, I always seem to want something different. I really like Octagon as well. It is such a nice setting. I recorded the ?Split Ends? TV show that featured Octagon (and Vicki) on the Style Channel. It was hilarious! Vicki said she did do a little bit of ?acting? for this ?reality show,? but it did capture some of the excitement of Octagon. I like the way they have preserved the nature around Octagon and the big windows they have for you to enjoy it. It?s also fun seeing celebrities get their hair done as well. I highly recommend Vicki, (as long as it doesn?t make it too hard for me to get an appointment). Pros: Vicki, nature, parking, celebrities, price, non-pressure, easy appointments Cons: Location more

Octagon is the Place to go! 3/15/2008

I've been to a few higher end salons in Lake County and Octagon by far has it all... One of the first people I met is Janelle the owner. I have never felt so welcome in any business... it was almost like I was a guest in her home and she already knew me. I have seen Jancey for a few years and she listens to what I want and takes the time with me to do my hair correctly. I have never had a stylist care so much about me and my hair. I love that they have a level system so I can choose what price I want to pay then go to a stylist at that level. Although I will be staying with Jancey while she keeps moving her way up. I also love that the girls at Octagon are professional, but real. They aren't over done up, and they don't act better than you if you aren't dressed up or look a certain way. I have stopped into places in the past and without even exchanging words I got the coldest feeling since I was in my "day off" clothes and little makeup. It is so nice to have found a place to be that I feel so welcome. You have to visit Jancey and Octagon if you are looking for this kind of relationship from a stylist and salon! Pros: Friendly atmosphere. Cons: None I can think of! more

Best Hair Stylist Anywhere! 3/14/2008

I am a model and getting my hair done right is very important to me. I used to get my hair done at a very pricey salon on Michigan Avenue, but for the last few years have have gone to Octagon where Vicki Millard has taken care of everything. She is exceptional with hair extensions and at a fraction of the price of other salons. She makes sure I'm satisfied and I can give her crazy ideas and she turns them into art. I also feel like she is a friend. She listens to my complaining and always remembers what is going on in my life. I also like the fact that Octagon is in such a beautiful setting. It always makes me feel calm and relaxed. I just love Vicki and Octagon! Pros: Skilled stylists, fun, clean, beautiful, reaqsonable, easy parking, Cons: Lake County more

Best Stylist EVER...VICKI!!! 3/12/2008

At Octagon, they have this amazing stylist, Vicki Millard. I go to her for everything cut, color, perm. You name it she is great at it. The best person ever!!!! Thanks Vicki!!! Pros: everything Cons: nothing more

Vicki is the BEST!! 3/12/2008

Octagon......home of VICKI!!! She's the BEST! She does my hair extensions, cut and color....and I LOVE THEM ALL!! more

A haircut saved my marriage 3/11/2008

Vicki Millard has been cuttin my hair ever since my wife threatened to divorce me if I didn't stop going to those Chain hair cutting places like Great Cuts. She threatened to go to the barber that massacred my head and demand my money back. I have a goofy head with cow licks. Vivki tames the beast and makes my wife happy. She knows how to cut it just the way my wife likes, My wife goes to her also for color, cut and extensions. The Octagon is friendly and family. Pros: Parking, facilities, cookies and coffee bar, more

Vicki is the best 3/11/2008

Hi Everyone, Pros: parking, skill, professionalism Cons: price is alittle high but worth it more

Excellent experience at Octagon! 3/9/2008

I have had excellent service at Octagon! I see Vicki for cut and color. My color has never been better! Vicki added highlights that I have loved. She is very enjoyable to work with as well and her work is perfect. I recently had a pedicure with Kira and it was excellent. I had extremely dry feet and she turned them into butter! Pros: The people. Great service. Flexible hours. more


Front desk nightmare 2/18/2008

I went to Octagon for 2 years, in that time I had horrible experiences getting my appointments right. They would be scheduled for wrong days, wrong services, with wrong people, etc. If I was able to get lucky and have my appt. be what I scheduled, my experience was great. Stylists are good, services are good, but getting past the front desk was a nightmare. I was finally told a few weeks back I had so many 'no show' appts that if I wasn't going to bother and show to at least call. That was the last call I made to Octagon! Good luck getting what you ask for appt. wise but if you do the service is good. Pros: great services, great stylists Cons: front desk was a nightmare, rarely got appts scheduled right more
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