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They must have had an off day... - Review by citysearch c | Octagon Spa Salon For Men and Women

Octagon Spa Salon For Men and Women

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They must have had an off day... 3/18/2008

There are mostly all great reviews on here and I can't relate to them at all given my experience at this salon. I did a lot of research before deciding to go here for hair extensions. I was very impressed with the pictures I was shown so I booked my appointment. On the day of my appointment EVERYTHING went wrong. Mostly due to the stylist's mistakes and inability to communicate. Their website says they guarantee their work and pride themselves on happy customers yet I was upset and in tears, but still very nice and they were unbelievably rude and threatening when I had an issue with additional charges they wanted me to pay. The extensions looked horrible! The person who claimed to be the manager at the time (doubt she was) was incredibly rude. Also the stylist who did my extensions sold me products that contain silicone and are known to make them slip out... NIce work! When I called the owner and left a message with my concerns... I never got a response. I would NEVER suggest this place for extensions. Pros: Good sales people Cons: Good sales people more
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