top 10

Northwest Auto Accessories

Claim
marker

10652 NE Holman St (at Corner of Sandy and 57th)
Portland, OR 97213

marker
(503) 288-1729
Incorrect info? Correct your listing
Photos
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Northwest Auto Accessories - Portland, OR
Reviews
( 7 )
( 0 )
( 0 )
( 0 )
( 6 )

Best

I've been here twice with problems with locks on a used cargo thing I bought for my car (not bought from here.) Both times, they looked at the problem, fixed it within about 3 min...

Worst

Do yourself a favor and find a different parts supplier in the PDX area. My husband tried to purchase something from these guys and it was such a headache and waste of money. The ...

Editorial review from Citysearch 8/19/2013

WOW too much bad being said here Tha\r \r \r nks for the HEADS UP^ more
Reply | Report abuse |

Editorial review from Citysearch 7/11/2012

We had a misunderstanding on the product (bedrail cap) that I purchased. After the install I was unhappy with the product installed and called Mike at the shop and asked if there was anything we could do to rectify the situation. I offered a variety of options and was looking for some help from Mike to find a solution. Mike was defensive, irritated, and condescending in his dealings with me.\r \r Mike's *ONLY* offer was for me to pay labor to remove the product I was unhappy with, then pay full price and labor to have a new product installed. \r \r The misunderstanding was not their fault - but you need to do more to help satisfy your customers in the event something like this happens. Telling your customers to piss-off when they are unsatisfied is simply not good business. more
Reply | Report abuse |

Do yourself a favor and find a 2/22/2012

Do yourself a favor and find a different parts supplier in the PDX area. My husband tried to purchase something from these guys and it was such a headache and waste of money. The staff seem to lack basic communication amongst each other and problems that arise will be the customer's fault. DON'T WASTE YOUR MONEY w/ nwaa! more
Reply | Report abuse |

Happy customer 8/31/2011

I've been here twice with problems with locks on a used cargo thing I bought for my car (not bought from here.) Both times, they looked at the problem, fixed it within about 3 minutes and didn't charge a dime. Thanks guys! When we're ready to buy a new cargo carrier, we'll shop here. more
Reply | Report abuse |

Super Friendly 7/1/2011

Just purchased a cargo box for my SUV. Best price in town; very friendly service. Thor was knowledgeable and even assembled our rack for us that was purchased at another store. I will shop there again. Professional, knowledgeable, and friendly. more
Reply | Report abuse |

Incompetent 5/28/2011

When I first called to order an ARE cap for my Honda Ridgeline, I was told it would take 3 weeks. After waiting 3 weeks, I called them and Alan acted as if he didn't know what I was talking about. He had to take my name and call me back. When he called back, he said it should be on next weeks truck. So, since I didn't hear from him the following week, I called again. And again he had to research and call me back. This time he said the cap was in limbo because they thought it was waiting on a paint chip to match paint colors - which it wasn't. I just had a stock white Ridgeline. He said then it would be another 2 weeks and he would do something for me to make up for the mistake. 3 more weeks go by and I call again (because they couldn't be bothered to follow up with a customer spending $1700 at their business). AND AGAIN, it wasn't in. He said it was definitely on the next week's truck and he would call me back to confirm once he got a copy of the truck's manifest. He did call me and le more
Reply | Report abuse |

Slick salesman 9/2/2010

I would not recommend this company to anyone. I just purchased a canopy from Allen. He came down a little on his original price but falled to order the cab window I wanted. Now he won't do anything about it. I have tried to contact the owner three times and haven't heard back. I will now have to go to Better Business Bureau and spend my time because of a dishonest salesman. more
Reply | Report abuse |

Great Service! Great Selection 6/20/2010

Showed up 10 min before close and the guys stayed late. Service was excellent the selection of items was great. Highly recommend them. more
Reply | Report abuse |

Friendly, but incompetent 12/6/2009

I purchased an ARE bed cover and window tint for front windows on my double cab tundra. Mike, one of the salesmen promised the new window tint would match the back windows, but it didn't. Makes me unsatisfied, but not enough to get upset, in and of itself.\r \r Next, when I tested the ARE cover, I discovered that the keyless entry didn't work. They neglected to mention to me that the unit had been delivered without the correct equipment. When I complained, there reaction was ""Oh Yeah."" As in, I guess we forgot to mention your $1000 bed cover doesn't work right. Obviously I complained, and they agreed to fix it. I spent the next 2 and 1/2 months calling them trying to get the issue resolved. During that time, no one ever took the intiative to contact me, it was only through my own efforts that it was replaced.\r \r Now the new cover is installed, but the installation is sloppy, with big globs of silicon caulking on the bed wall, the bed cover latch is faulty, and one corner of the bed cover trim is already peeling back.\r \r I wish I had never taken my truck to these guys. Mike was nice enough, but the whole team is apparently incompetent. Pros: Friendly Cons: Totally incompetent more
Reply | Report abuse |

FAST TALKING SALESMEN 10/13/2009

Allen the salesmen was very helpful. Just watch out when he gives you the bill, he charged me more than the agreed upon price. Then he installed the wrong product. make sure you get everything in writing before making a purchase here, or better yet go somewhere else. Pros: Big selection Cons: Doing business with crooks more
Reply | Report abuse |

Great! 1/12/2009

This place is awesome, everything you need to customize your truck they have it. I bought running boards for my truck and they installed them. They were quick and they look great! more
Reply | Report abuse |

GREAT STUFF FOR YOUR TRUCK!!! 7/16/2008

If you want stuff for your truck this place is it. I have recently had my 07 Chevy Silverado in for a Lid for my bed and a set of side steps and they are fantastic. The sales people Monty and Mike were helpfull telling me which items would and would not fit right. I appreciate getting things right. You won't be sorry! Pros: Product and service. Cons: I didn't have any. more
Reply | Report abuse |

Bummer 6/23/2008

Don't buy here unless you are sure you won't have to return anything. Their sales staff is very nice and helpful, management is not. Pros: The Sales Staff Cons: The store manager more
Reply | Report abuse |

Great selection from a knowledgeable group 1/14/2008

I had to accessorize my new Tundra and the folks here had a lot of knowledge about my truck and what I was looking for. I ended up waiting while they did the installs and hung out in their lounge and watched a movie. I'll be back for my A.R.E. topper and a few other goodies very soon. more
Reply | Report abuse |

Auto accessories - the best in town 1/11/2008

I recently puchased several accessories - canopy, running boards, billet grill, etc. for my new GMC pickup. Everything was in when promised, and the installation was done perfect. I would highly reccomend them to anyone in the market for auto assessories. Pros: quality of products and service more
Reply | Report abuse |
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Quality Flags For the Northwest

Owner Message

  • Northwest Auto Accessories is Portland's largest one stop shop for auto & truck accessories. Our business is to individualize your vehicle and provide solutions for vehicle needs.


    Let our knowledgeable staff assist you with your auto & truck accessory needs. Your accessories are installed in our new state-of-the-art facility by our factory trained technicians.


    We install everything we sell. Our installers are factory trained and certified. Our staff is knowledgeable and friendly. We also have a comfortable hi tech customer waiting room to enjoy.


    Let Northwest Auto Accessories be your first choice for auto and truck accessories.


    Please see our Products and Services tab to the left to view some of the brands and products that we carry.


    Just visit our showroom today!

Additional information
  • Hours: Sun Closed;Mon: 8:00 a.m.-5:30 p.m.;Tue: 8:00 a.m.-5:30 p.m.;Wed: 8:00 a.m.-5:30 p.m.;Thu: 8:00 a.m.-5:30 p.m.;Fri: 8:00 a.m.-5:30 p.m.;Sat: 9:00 a.m.-4:00 p.m.;
  • Payments: American Express, Cash, Visa, Discover, Master Card
  • Neighborhoods: Central northeast Neighbors Incorporated, Rose City Park, Parkrose, East Portland Neighborhood Office
badge