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Businiess name:
Northwest Auto Accessories
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Review by:
citysearch c.
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Review content:
When I first called to order an ARE cap for my Honda Ridgeline, I was told it would take 3 weeks. After waiting 3 weeks, I called them and Alan acted as if he didn't know what I was talking about. He had to take my name and call me back. When he called back, he said it should be on next weeks truck. So, since I didn't hear from him the following week, I called again. And again he had to research and call me back. This time he said the cap was in limbo because they thought it was waiting on a paint chip to match paint colors - which it wasn't. I just had a stock white Ridgeline. He said then it would be another 2 weeks and he would do something for me to make up for the mistake. 3 more weeks go by and I call again (because they couldn't be bothered to follow up with a customer spending $1700 at their business). AND AGAIN, it wasn't in. He said it was definitely on the next week's truck and he would call me back to confirm once he got a copy of the truck's manifest. He did call me and le
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