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Norm Reeves Volkswagen Superstore Irvine

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20 Auto Center Dr
Irvine, CA 92618

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(949) 830-7300
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Norm Reeves Volkswagen Superstore Irvine - Irvine, CA
Reviews
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Best

Brought my Rabbit in for some minor warranty work and anyone I encountered was very nice and courteous. There were no issues with asking questions on what exactly was done, they d...

Worst

All reviews seem positive

THE FLADEBOE EXPERIENCE WAS GREAT!!! 8/1/2011

I saw this car and fell in with it at first site. I was dealing with other dealership... They basic led me on for 3 weeks... we will get it in.. Long story short it did not happen. I called Fladeboe and Burt said it's sitting on the floor come on down. THE FLADEBOE EXPERIENCE WAS GREAT!!! AND I'A VERY IMPRESSED with the car. 44.6MPG the 7th time on the road... I see weekly for the car wash more
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This is a wonderful dealership 7/22/2011

This is a wonderful dealership....it's a quiet, peaceful and clean environment. I was treated very well. more
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Ryan was very helpful and pleasant. 7/19/2011

Ryan was very helpful and pleasant. He kept me informed about the timeline and the issue and had my car back to me quickly. Was very friendly throughout the who process. more
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completely dedicated and committed to customer satisfaction. 7/15/2011

In a word -- FANTASTIC! Mark, the Service Manager at Fladeboe Volkswagen is completely dedicated and committed to customer satisfaction. He has transformed Fladeboe's service department. His high standards transend every facet of the service experience from the service writer to the cashier and technicians. As a long time Volkswagen/Audi owner (1975 Scirocco, 1985 GTI, 1995 Fox, 1995 Jetta, 2001 S4, 2005 Toureg, 2007 Rabbit) I can unequivocally say... Mark and Fladeboe have raised the "service" bar for other Volkswagen dealers in Southern California to follow. My '07 Rabbit and I thank you for doing such a great job. more
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They take good care of me, and I trust them. 7/13/2011

They take good care of me, and I trust them. That's important to me. more
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I didn't have to wait. 7/6/2011

I took my car in yesterday for brake service, and they checked me in quickly; I didn't have to wait. After my car was ready and their shuttle driver dropped me off at the dealership to pick it up, I was immediately greeted by Tom. He and I reviewed the bill I had already approved over the phone, and he stayed with me through the check out process including retrieving my car. I don't think I was there more than 10 minutes, which I really appreciated. more
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My car is now in great shape 6/28/2011

We brought my 2005 VW bug in for service about a month ago because it appeared to have a transmission issue. The problem was identified and, though a part was not available for a week or so, the service department did an outstanding job letting us know when it would be in and immediately scheduling us for the repair. My car is now in great shape and there is no doubt that we will be back to your dealership for future service and purchases. Thank you. more
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extremely helpful. 6/24/2011

I had a particular vehicle in mind when I contacted your dealership (2011 blue Jetta). I had many questions regarding this vehicle which I was purchasing for my daughter, specifically regarding vehicle features; safety features in particular. I had numerous conversations with both Harvey and Judith during the purchase and finance qualifying. Both Harvey and Judith were receptive, informative and courteous in every conversation. After purchasing the vehicle, Judith went beyond my expectations by having the car cleaned and detailed to perfection and having the car delivered to my hope. I especially appreciated the manner in which Judith kindly and patiently explained the vehicle features to my daughter. She did a great job integrating my phone with the blue tooth system which was extremely helpful. Your service department explained the service benefits available to vehicle owners which further assured me that I made the right choice in vehicles and dealerships. I would recommend Fladeboe Volkswagen to anyone who is looking to purchase, or service, their Volkswagen. more
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Overall a really great experience 6/17/2011

Overall a really great experience and my salesman Ron was amazing! more
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They really went out of their way to make sure I got the car 6/13/2011

Ali, Donald and everyone else were so very helpful. They really went out of their way to make sure I got the car I wanted. more
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Everyone was very helpful. 5/16/2011

Everyone was very helpful. I had a great salesman, and wonderful finance staff. The Manager was also very pleasant. more
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I had a wonderful experience 5/12/2011

I had a wonderful experience at your dealership. Ron Davis and John were very helpful and treated my mother and I very well. I would 100% reccomend your dealership to friends and family. more
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Good experience overall. 4/26/2011

Ali was trustable (no overselling), attentive and eager to help. Much appreciated! Good experience overall. more
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service department was very helpful! 4/20/2011

Kevin is a wonderful salesman and Tom in the service department was very helpful! more
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I plan on buying my next car there. 4/19/2011

Not only would I recommend this dealership, I plan on buying my next car there. Very special thanks to Bob Clay. Because of him, I never went to another dealership. Because of him, I'll purchase my next car from Fladeboe more
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very nice, professional, not high pressure. 4/14/2011

Ceasar was awesome, very nice, professional, not high pressure. We did have to wait a long time to see the finance person, and I was buying cash, so that was a little frustrating, but over all I love my car and I would recommend your dealership to friends and family. Thank you. more
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Thank you so much you are the best. 4/11/2011

Dan is the best ever. My husband was so shock how easy it was to buy our car. They did everything we didn't have to anything expect sign. It was wonderful. We tell everyone to see Dan. And the other men that were involved was wonderful great customer service. they get 10stars from us. Thank you so much you are the best. more
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Great Experience 4/4/2011

Great Experience more
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considering buying a diesel car next time 3/24/2011

No demo ride needed because I knew what I wanted. Great buying experience and a great car (Golf TDI) - I have never owned a car which makes so many colleagues and friends considering buying a diesel car next time! more
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Kevin at the Irvine dealership and kept us from going elsewh 3/22/2011

Comments: Kevin was our sales associate and he did an excellent job. He was able to get us the vehicle we wanted at the price we wanted without making the process seem painful. Kevin took the time to show me how the vehicle operated and was very friendly and not pushy at all. I'm very thankful that we found Kevin at the Irvine dealership and kept us from going elsewhere. more
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We're proud to be one of Southern California's premier Volkswagen dealerships, and to be able to offer you the complete line, including the modern compact hatchback, Golf, the ?New? Classic Beetle, in hardtop and convertible versions, Jetta and Passat sedans, and our two SUVs, the sporty Tiguan, and luxurious Touareg.

Owner Message

  • If you're looking for a new Volkswagen in Orange County then you've come to the right place. At Fladeboe Volkswagen of Irvine we have a huge selection of quality new and used Volkswagen cars and SUV's. Even online we manage to be a full-service dealership. Looking for a price quote? Sure. Want to order parts? No problem. Need to make a service appointment? Yep, we can do that on our website, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person. Our Volkswagen 100% certified sales staff is eager to share their knowledge and enthusiasm with you. At Fladeboe Volkswagen of Irvine we are committed to creating a win-win relationship for the mutual benefit of our customers, employees and community. If you live in Southern California and have been looking for a Volkswagen dealer come see us today!

Additional information
  • Hours: Sun 9am-8pm, Mon-Sat 9am-9pm
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: Irvine Research Center
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