Newport Domestics Agency

OC Nannies lied in their ads in OC Family magazine for April 2011, when they listed themselves as members of two nanny organizations and they are not. As a new mom I wanted to choose an agency that I could trust to help me. When I saw their ad I thought they looked great. I was only unsure why they used two different names, OC Nannies and Newport Domestics. \r \r The ad said they were members of both the APNA and INA so I went onto their websites but could not find them listed. I contacted both organizations and received emails back from them letting me know that neither name was listed. In the case of APNA I was told they never were a member. \r \r I found a few good reviews for them, but now I question the reviews since it looks like they were all written within a few weeks of each other which seemed strange for an agency that has been opened for so long. I thought it was wrong to falsely advertise and lie about what you do, but some people just don’t care. I can’t tell you how upset I am that a company that deals with childcare could lie so blatantly. Luckily a friend helped me find a wonderful nanny that she knew. \r \r OC Nannies or Newport Domestics are not trustworthy so beware. \r \r more

I would like to recommend Newport Domestic Agency to anyone looking for a Nanny, Housekeeper or Caregiver. My husband and I have a five year old and a toddler and we had just moved here from Texas three years ago. We were in desperate need of a Nanny so I could start my new job. I met a woman at the park with three young children, who was acompanied by her Nanny. The Nanny seamed very loving and helpful. I asked the woman were had she foudn this wonderful Nanny. She told me her Nanny had come from an Agency and she had been with them for 5 years and was part of their family. The name of the agency was Newport Domestic Agency and gave me their number. I called that same afternoon, the person I happen to speak with was the owner, a very nice woman who had been running her company for over 26 years. She made me feel very comfortabe the fact that she owned this company for so long and she knew many of the Nannies personally. The next day I received resumes of six potential candidates, within a couple of days I was able to meet and interview the Nannies. I was very impressed with must of them so it was easy choosing my Nanny. I've had my Nanny now for over a year and we love her! Recently I called Newport Domestic Agency again to find a housekeeper part time. Our housekeeper has been helping us for 5 months and she is doing a great job. I have referred this agency to two of my friends, one with her Elderly mother who was very ill, and needed a Caregiver. My other friend had a baby and they also hired a wonderful Nanny for their infant. Newport Domestic Agency is also known as OC Nannies. If you are looking for a good reliable Nanny do not hesitate call this agency right away. You will not be desapointed.\r D. T more

Summary: Highly recommend Newport Domestic Agency - competent, responsive and customer-focused staff that successfully helped me find an outstanding nanny.\r \r Details: (if you are a mom looking for a nanny...you probably want the details : )\r \r Several months after having my first child it was time for me to return to my job outside of the home. At first I tried to do a search on my own, spending countless hours on the numerous nanny web sites, but it was a total waste of my time (and what precious time before I had to go back to work). I never found anyone that I felt was qualified, not to mention I didn't have anyone that was ""referring"" them. \r \r Leaving a three month old with anyone was of course scary, but I received a referral from a friend who introduced me to Rocio and Newport Domestic Agency. I went to Rocio's office to explain what my needs were, and of course as a new mom, I wasn't sure myself. Rocio listened closely, but with her many years of experience she knew exactly what I was looking for in a nanny. She sent several perspective nannyies to my house to interview and I ultimately hired one. I really trusted Rocio to send me qualified, good nannies that would care dearly for my child. I am happy to report our nanny is OUTSTANDING and has been with us for about a year and a half....and I hope for many years to come. \r \r I have heard sooo many stories about people going through multiple nannies before finding the right one. With Rocio and her staff's assistance I was able to find a great fit for our family. \r \r Since hiring our nanny I have called their office on numerous occasions to seek advice (i.e., what are common practices on vacation, Christmas bonus, etc). Rocio, Maria and the rest of the staff are always extremely helpful and responsive. \r \r If you are looking for a nanny, I highly recommend Newport Domestic Agency. My only regret was wishing I would have contacted OC Nannies earlier and not wasted time at the beginning of my search.\r \r more

Two thumbs up for OC Nannies. \r Over the last 8 years OC Nannies has provided us with the finest help. The housekeepers we have had are honest, reliable and extremely helpful. Rocio also provided a nurse for one of my husband's friend while she was recovering from Cancer. I highly recomend OC Nannies and Rocio Catano.\r \r more

During the last 14 years my family has had the pleasure of working with Rocio and her competent staff to hire 2 employees for our home. We have had the same wonderful housekeeper, Veronica, for all 14 years. She has done a wonderful job cleaning our home, and has been flexible with us if we needed additional help with a party or cleaning prior to hosting an event at our home. After the birth of our second child, we sought help from OC Nannies again to find a nanny for our 2 children. Our needs were unique because we only needed someone 2 days per week (Mondays and Fridays). Although this is a more difficult request to fulfill, Rocio's employees had a list of 4 contacts for us to review within 24 hours! We held interviews in our home (which was very convenient for us), and hired a wonderful lady, Maria, within the week. She took care of our children with ease and fed them wonderful, home-cooked meals. It was not uncommon to come home to dinner prepared and the laundry cleaned and folded! What a dream. We truly are so grateful for Rocio and OC Nannies. We realize that Rocio does thorough background checks on all of the women that she finds jobs for. We also recognize that if we were not happy for any reason, Rocio and her employees were ready to help find alternate care with no additional fee. This was another reason why we felt so comfortable using OC Nannies as our placement agency. We know that this is just a service to make hiring a nanny more convenient, which is why if anything were to go wrong we would hold the person we hired accountable for his/her own actions....NOT OC Nannies. How wonderful though that Rocio is still willing to provide a replacement if there was a problem! Such peace of mind. We have not had any form of dissatisfaction with Rocio or OC Nannies! We love them and have referred this company to our friends and family members over the years and will continue to do so with complete confidence.\r \r more

My husband and I moved to California in 1994. We are both airline pilots and had no family in the area. I personally met with Rocio Catano to request assistance finding a live-in nanny to help us care for our two young children. As a working mom, I felt guilt-ridden and anxious about the entire process. Rocio was confident she could help us and that immediately put me at ease. We interviewed several candidates and hired a nanny who was with us for nine years. \r \r Our kids are grown now: our daughter is 18 and a plebe at the U.S. Naval Academy. Our son, 16, was the reason we established contact with Rocio's agency once again. This past October, he suffered a traumatic brain injury while skateboarding. His stay in ICU was two weeks, followed by two months in post-acute care in another state. \r \r When the accident happened, I called Rocio and asked her to use her best judgment to select a housekeeper. We needed help during my absence, but since I could not meet or interview candidates, I advised Rocio the person needed to be trustworthy, a self-starter, work well independently, and do with only phone directions. Rocio sent us a housekeeper the next day. She continues working with us as needed. Furthermore, in a gesture that epitomizes Rocio's compassion and ethic of care, she paid the housekeeper's wages that first day. \r \r At two critical junctures, Rocio came through for our family. For that, I am very grateful.\r \r more