Montway Auto Transport

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5348 N Cumberland Ave 393
Chicago, IL 60656

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(224) 220-0221
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Montway Auto Transport - Chicago, IL
Reviews
( 79 )
( 19 )
( 1 )
( 0 )
( 5 )

Best

The service that was provided by Montway was top notch, customer service was great and friendly they were helpful in transporting my car cross country, they advised me when my car...

Worst

I used the uShip website/Application to ship a brand new compact vehicle from Boston to San Francisco. The original pickup/dispatch date was 12/28/2015 indicated by Montway and Us...

Great Service 3/5/2016

The service that was provided by Montway was top notch, customer service was great and friendly they were helpful in transporting my car cross country, they advised me when my car would be picked up and the driver that they had assigned was fast and friendly stayed in contact with me to let me know the eta on del. Will use Montway again for sure!!! more
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Horrible Customer Service, Shipping a vehicle nightmare 1/27/2016

I used the uShip website/Application to ship a brand new compact vehicle from Boston to San Francisco. The original pickup/dispatch date was 12/28/2015 indicated by Montway and Uship. The car did not get picked up until 1/11/2015 off the dealership lot. I been waiting over 2 weeks after the car finally was picked up and shipped, with the original delivery date between the 23rd and at the latest the 26th of January the same month. When asked about the the status of the vehicle on multiple calls I have placed to this company's customer service on when I should expect delivery, I get the repetitive response "Should be there today or tomorrow". I still have not received my car from the time of this review, and it seems this company doesn't really care to escalate nor find out where you property is. The company uses a third party to ship your items, which seems strange I guess to a consumer since I am using a third party tool (uShip) to get a company that can ship items who then in turn use more
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Be Leary of Positive Reviews - Find out why they have no negative reviews 1/19/2016

Have you ever wondered why a company has great reviews online however their services or your personal experience with the company does not match what the reviews said? Montway Auto is a perfect example of this.\r \r Montway Auto claims many things on their website including: “100% Money-Back Guarantee” and “Customers Love Montway”. Unfortunately these are not accurate statements. \r \r “100% Money-Back Guarantee”\r Their 100% money-back guarantee only applies to their broker fee which is generally 20% of the total amount paid to transport your cargo. If there’s an issue they will only refund their broker fee, not 100% of the money you paid to transport the cargo. \r \r “Customers Love Montway” \r In order for you to receive a partial refund you must sign a release of claims, listed below. Prior to receiving a refund you must update all negative reviews to 5 Stars or remove negative reviews all together. THIS IS WHY THEY HAVE SO MANY POSITIVE REVIEWS! \r \r They strong arm un more
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False Advertising – Carriers Are Not Properly Insured 11/29/2015

I paid Montway Auto to transport a brand new 2015 Ford vehicle. When the vehicle was picked up no damage was present on the vehicle as indicated on the bill of ladding. When the vehicle was delivered damage was observed on the vehicle and documented on the bill of ladding. Montway Auto was contacted to start a damage claim. \r Montway Auto instructed me to provide three repair estimates to repair the vehicle which I provided.\r \r Montway Auto informed me the carrier declined to pay for the damages. Montway Auto told me to file a claim with the carrier’s insurance company which I did. The carrier’s insurance company denied the claim since the carrier’s insurance policy does not cover damages to the vehicle. They sent me a denial claim letter confirming this. \r \r I sent this information to Montway Auto. I asked Montway Auto to pay for the repairs and refund the amount paid to transport the vehicle. They said they will not pay to repair the vehicle nor refund the money paid to transpo more
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Montway Rocks! 6/23/2015

These folks arranged the move on my car, it was an open trailer so I was a bit nervous that weather or road debris might be a factor, but the car arrived in fine shape and was picked and delivered quick once the order was placed so a good experience at a competitive price, you guys rock! more
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Super job! Very Pleased! 6/22/2015

I had to schedule a transport at the last minute. Montway was able to get me scheduled and picked up within 48 hours. Tony, the driver from AS Trucking was very professional and detailed. The car arrived a few days later from PA to TX and was in the exact condition as when it left. And the price/value was way better than some of the other companies I called. I would definitely use Montway again and would recommend them to friends and family. more
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Fast and Efficient 6/19/2015

We are a military family and this is the second time we've used this carrier and both times they were prompt, professional and courteous. more
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owner 6/1/2015

this was such a smooth transaction. I was pleased with everything about having my car shipped. the delivery was on time as they said at a very fair price. thanks for great service. more
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Great Auto Transporter 5/21/2015

Montway was top notch, give them five stars! Had a 93 Mustang transported covered from a Ford dealer in IL. to Florida, contacted Montway. They sub the job out to big GP transporters and they picked car up next day and had it to me in two days. The mustang arrived in perfect condition, and they even kept in contact with me through out the process. more
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1963 Impala 5/9/2015

Montway provided a top notch experience from start to finish. Quote was competitive and the service was excellent. My car was moved within the agreed time frame and budget. I would gladly ship with them again. more
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Good 4/20/2015

I have two complains: 1 - After being quoted a price and accepting the booking I found out there was an additional $25 "service charge", 2 - It took five days after booking before the car was picked up and after a couple days the seller was getting annoyed and calling me every day.\r \r However, once it was picked up all went smoothly and the car arrived a day before they estimated it would. Overall I'm satisfied, the price was decent and the car arrived safe and sound. more
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MEM to PHX 4/20/2015

Picked up on time and delivered ahead of schedule at a fair price. What more could you want? more
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Great Service! 4/14/2015

On time pick-up and delivery and safe transport! Great service and would call again! more
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Montway stepped up 3/24/2015

Montway stepped up after I voiced a complaint with a recent shipping. They refunded a portion of my costs which I appreciated and owned some of the challenges we faced in getting my car shipped. I would use them again. Great drivers! Thanks Montway more
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Hot Rod Transportation 3/18/2015

Very Good service with representatives that care about your car.\r No issues, and on time. more
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joseph f 3/17/2015

doesn't any better then these guys! Very Happy! Personal Service at it best! more
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Montway Raleigh to Dallas 3/8/2015

Excellence!!\r Great communication from the driver picked up and delivered when scheduled. Car arrived in perfect condition.\r Highly recommended. more
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Great service 1/30/2015

Excellent service. Driver was fast and kept in communication the entire time. We had cars shipped from Michigan to California and they reached so quickly and efficiently! more
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Nice delivery 1/22/2015

The driver kept me informed on the delivery, was very careful with my classic truck and delivered ahead of the scheduled date. more
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Great Job! 12/29/2014

They are fast, efficient and let you know updates..very satisfied more
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Online car shipping calculator and order booking for nationwide auto transport!

Owner Message

  • Whether moving your vehicle across the state or across the country, you need reliable, quality auto transporters who ensure safe and efficient car shipping delivery. You don't want to waste time worrying about your vehicle. You want your car to arrive on time and in excellent condition. Delivering your auto and peace of mind.

    Montway Auto Transport offers nationwide, door-to-door auto transport. Completely bonded and insured for secure, affordable, quality delivery of your car, truck, or motorcycle, we take the worry out of the auto shipping process. Let us help with your move, corporate relocation, exotic and luxury car shipping, or dealership delivery needs.

    At Montway Auto Transport, we offer a nationwide, door-to-door, auto, car, and vehicle transportation service that allows our clients to feel secure about moving even their most valuable vehicles. We have been a leader and trusted name in the auto transport industry for several years, giving our customers the reliability and value that they deserve.

    We hire only the most experienced and honest movers, who have the training to move any type of vehicle safely and discreetly and get it to its destination at record speed. In addition, only our most experienced movers are allowed to be involved in the transport of high-value vehicles. These are movers that have years of experience working with our company and have successfully transferred pricey vehicles time and time again.

    We are both licensed and insured to move standard, classic, and high-value vehicles alike. So whether you are transporting a 1995 Saturn, a 1957 Chevy, or a 2007 Aston Martin, you can ship your vehicle with us safely and securely knowing that it is protected by the auto shipping experts at Montway Auto Transport.

    Don.t trust your vehicle with just anyone - make your reservations with Montway Auto Transport today!. |Vehicle Transport|RV Transport|Heavy Equipment Movers

Additional information
  • Hours: Sun 9am-10pm, Mon-Thu 7am-10pm, Fri 7am-9pm, Sat 8:30am-6pm
  • Payments: Visa, Master Card, American Express, Discover
  • Neighborhoods: Far North Side, O'Hare, Norwood Park
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