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Mission Viejo Auto Collision

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23812 Via Fabricante Ste A
Mission Viejo, CA 92691

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(949) 951-7503
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Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Reviews
( 283 )
( 39 )
( 7 )
( 3 )
( 2 )

Best

I had a great experience here. A very fair quote, fast service, and kind and understanding staff. I wouldn't go ANYWHERE else. If I ever needed auto body services again, I woul...

Worst

One takes a car to a body shop to have dents repaired not to get more dents while in the care of the body shop. We took our car there to have damage to the front repaired. When ...

Great Job 11/16/2010

Vehicle repaired to our satisfaction, no problems more

Auto Collision Repair Review 11/16/2010

Mission Viejo Auto Collision was great. Todd was super nice as was everyone else I delt with. Their office was clean, proffesional, and the fish tank was AWESOME! Thank you for a great job and great service. I'm not going to go so far as to say that I hope to get into an accident any time soon, but if and when it happens again, I'm heading straight for Mission Viejo Auto Collision for sure. more

Good job with repair, although I see I'll still have problems with this in the future. 11/15/2010

Staff was very helpful and explained the repair process thoroughly. They tried to accommodate my schedule so I didn't have to wait too long. The side panels of my Lincoln Navigator became loose and had to be replaced. The way they are attached to the vehicle is very flimsy (not the fault of Mission Viejo Collision) and I can see that they may come loose again in the future. It's too costly to have to replace this part again. more

Thank you for your great service 11/11/2010

When it comes to Customer Service, Mission Viejo Auto Collision does it best!!!! more

Car repair due to an accident 11/9/2010

Mission Viejo Auto Collision was recommended to me by a friend although they were not my first choice because they were not listed on my insurance list of shops and they are a distance from my residence. After taking my car to the auto shop on the insurance list for an estimate I decided to drive down to Mission Viejo. I was hit on the rear bumper on the passenger side. The bumper had some paint scrapped off and there was a small dent above it. At a glance, my car didnt look that bad. When Art Lucero started examining the car, he pointed out the internal damage the bumper had separated from the panel above it and when he opened the trunk the frame was pushed in and we were not able to remove the tire jack needless to say there was more damage then you could see at first glance. Mr. Lucero explained they wouldnt know the total extent of the damage until they removed the bumper. I was given a very detailed written estimate as well as a verbal explanation of the work procedure needed to fix my car. With Mr. Lucero excellent customer service, I decided to have Mission Viejo Auto complete the repairs. Their staff worked closely with my insurance company and my car is as good as new if not better. more

Great body work, but poor check-out: car always has something wrong when picking up 11/8/2010

I have been a faithful customer for years, for all of my family's cars. I spoke to Todd last week to say that they do beautiful work. However, every time we've picked up a car, something hasn't been finished or checked out correctly. Todd has sent one of my cars (returned filthy) to detail, another of my cars didn't have some minor part re-attached. The most recent one had more obvious electrical re-connection problems that didn't exist when we brought the car in. It required further intervention to restore the car to prior condition. If anyone had even turned on the car they would have noticed. Actually, they did notice some of the malfunctions, but were quite pleased to return it to me that way, saying that's the best they could do, or attributing it to the complexity or age of the car. Even the small things cause a customer to return and lose a couple of more days of using their car. more

rom the customer service to the attention of detail, Great job overall! 11/8/2010

From the customer service to the attention of detail, Great job overall! more

Very happy with the services 10/30/2010

We have been using Mission Viejo Auto Collision 3 times now and very happy with the work and the staffs. more

Great service! 10/27/2010

I am very happy with the repairs to my car and the staff was friendly and accomidating. No complaints. more

Repair done a day sooner than expected. 10/27/2010

Good job - no complaints . . . more

Excellent Customer Service...The Best! 10/23/2010

The best customer service I have experienced in a long time. My car was finished two days early. more

Great Service 10/20/2010

I was driving home one night and my Toyota Rav4 was rear-ended on freeway. My insurance sent me to Mission Viejo Auto Collision (MJAC) to get the work done on my rear bumper and the rear door. I was greeted with extremely polite and friendly people. My car was inspected and given a reasonable quote. The work was done in 2 weeks and it looked a brand new car. The job was very well done. Again the people were very friendly and professional. I would recommend this place whole heartedly. more

Superb 10/20/2010

Superb service. Delightful and helpful staff. Excellent workmanship. I am totally delighted with the job done. more

These guys are the best! They work really hard! 10/19/2010

Tony and Mark Hesford have always taken care of my small accidents with my vehicles. Great service and they really work hard. more

Quickness 10/15/2010

I very satisfied with the sevice more

excellent 10/15/2010

very impressed with the speed and honesty of the staff. more

Couldn't have asked for more. 10/15/2010

I recently had my 2001 Chevy Silverado truck into MVAC for repairs. I needed the left door and front quarter panel replaced. Its a 10 year old truck and I was hesitant to spend the quoted $3000 to fix it. But, because it has low mileage and its in good overall shape I decided to go ahead with it. Boy was I surprised. I couldnt believe it when I saw the finished product. My truck looked like new! The repairs were flawless and the new paint perfectly matched the original. The whole truck wasnt painted but it looked like the old paint was buffed out to look as good as the new paint. Today is the first day Ive had it back and Ive been told twice already that it looks like new. Thanks for the awesome job. I will highly recommend you to my friends. Sincerely, Mark Borgeson Lake Forest, CA P.S. I was referred by my mechanics at Mission Viejo Motors. They are another reputable repair shop. more

Replaced and painted front hood. 10/4/2010

Great group of people and so so very helpful! Thank you so much! =) more

Required their services after getting into an accident. 10/3/2010

The staff was very helpful and professional. My car looks amazing and they were able to get it all done a week ahead of schedule. more

Very well taken care of. 10/3/2010

The copmany as a whole is very well run. The people in the office are very respectfull. Time lines are or generally on the money. Quaility of work is very good. Cost always seem high no matter what. Very pleased with the work done. more
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  • Hours: M-Th 7:30am - 5:30pm, F 7:30am - 6:00pm, Sa 9:00am - 12:00pm
  • Payments: Master Card, Visa
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