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Mission Viejo Auto Collision

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23812 Via Fabricante Ste A
Mission Viejo, CA 92691

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(949) 951-7503
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Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Mission Viejo Auto Collision - Mission Viejo, CA
Reviews
( 283 )
( 39 )
( 7 )
( 3 )
( 2 )

Best

I had a great experience here. A very fair quote, fast service, and kind and understanding staff. I wouldn't go ANYWHERE else. If I ever needed auto body services again, I woul...

Worst

One takes a car to a body shop to have dents repaired not to get more dents while in the care of the body shop. We took our car there to have damage to the front repaired. When ...

95 good...made a simple error that could have created costly and stressful situation.... 6/9/2011

I'll keep it short. Workmanship was great. Staff was friendly and professional. Amazing how they repaired a crushed car so well. But someone left the gasoline tank cap opened and it caused engine to almost stall at stop lights. I had no way of knowing that a opened gas cap would cause this... for almost 24 hrs.. this gave me lots of stress...why would a rear ended car start having engine problems... By accident I found out that the cap was loose. I guess with the cap loose, the gas vapor re-circulation affects proper running of engine. I was very concerned when engine started to stall in middle of busy intersections..thinking there were engine damage etc.. it was s simple oversight by someone but if I did not find this out , it could have put my wife/kids in a stressful situation...where car would stall. Who knew a simple opened gas cap would have such a major impact on the running of the engine... The car was at shop for 2 weeks...I wonder how long the cap was left open..oh well.. if it wasn't for this, I would give it five stars excellent. more
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Wonderul Service! 6/8/2011

I picked this place because I was driving by and saw that it was a collision repair place. So I walked in and it had a VERY nice waiting area and the office was nicely painted, the men working there were clean, neat and dressed very nice. I hadn't heard anything about this place before, so I was a little worried, but after they worked on my car it was amazing! They did a great job. I did notice that there was a teeny tiny little bubble that popped on the bumper and they had no problem with me taking it back in and they completely fixed the problem and it looks amazing! Both times my car was ready at the times promised. I would DEFINITELY recommend this place again. Frank and Todd that I had dealt with were very nice and friendly and very professional. Thank you guys! You will always have my business. The service was wonderful! Dorris Thompson more
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Customer Since 1988 6/8/2011

I have been coming to Mission Viejo Auto Collision since 1988 and have always been happy with the service and workmanship Dan Riedl more
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A fine auto repair establishment with a high level of Customer Service 6/8/2011

I was very impressed with the excellent customer service given to me. The staff was extremely thorough and the daily text message updates I received were a nice touch, making the anticipation and timeliness of the repairs a worry-free experience. more
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Thank you guys again. 6/3/2011

Thank you all for your hard work and job well done. Respectfully, Joe Guzzino more
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Excellent 5/26/2011

Very friendly staff. Car looks great. more
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Service writer was a true gentleman. He represents your company well. 5/26/2011

Great auto body experience. All was completed as promised and job well done. Thank you. Phil Delgado 949 439 7777 more
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Excellent 5/26/2011

Your service was very good, on time, repairs done perfect, doesn't look like it was ever repaired. more
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Very good service 5/23/2011

I was very happy with the service and friendly people espically Dean. more
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Excellent 5/21/2011

We bring all of our car repair needs here. The work is excellent, the price is right and the car is always done quicker than quotes we have received from other places. more
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Excellent job repairing car 5/20/2011

Provide picture status emails as car progresses Car ready in time promised Very professional Good location Good facility more
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Excellent service and follow-through 5/16/2011

Estimate was provided while I waited, even though I arrived 5 minutes before closing. Work was performed in timeframe expected; checkout/payment was as expedient as it could have been. I cannot rate "price for value" as I have nothing to compare it to. I would certainly recommend them to others. more
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Outstanding Auto Collision Body Shop 5/16/2011

Customer service and attention to detail is incredible at this body shop. more
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Great Experience!! 5/14/2011

If you had to go without a car and believe in a company to be honest, forthright, quick and do a fantastic job, then Mission Vieo Auto Collision is where youshould take your car....We will use no one else!!! more
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Well done repair job. 5/13/2011

Alstate requested a used bumper for the replacement. The first one was rejected by the repair facility due to pitting in the chrome. It took an additional 3 days to finish the job due to the delay. The shop covered 2 days of car rental in the process, more than making up for the delay. Job well done. more
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Great customer service!! 5/13/2011

Not only was the car repaired on time, I was kept informed throughout the repair of the status of the repair. Car was ready as promised and had even been washed inside and out!! Thanks for your great service. more
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High quality, customer centric organization. 5/10/2011

Talented and experienced team service operation. All employees are sincere, knowledgeable, focused on customer service and put out quality work. Life-time guarantee on all jobs is always reinforced. Three cars repaired over last 4 years with show room results! more
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Great job at communicating and on customer service 5/10/2011

Great job at communicating and on customer service more
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Additional information
  • Hours: M-Th 7:30am - 5:30pm, F 7:30am - 6:00pm, Sa 9:00am - 12:00pm
  • Payments: Master Card, Visa
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