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Mercedes-Benz of Foothill Ranch

id: 31035297
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81 Auto Center Dr
Foothill Ranch, CA 92610

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(949) 328-8800
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Reviews
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( 4 )

Best

BRAND SPANKING NEW!I guess this facility has only been open for a few months now.Its pretty small, but extremely personable.Because of the recent downpour of rain, my car got floo...

Worst

pleasant to work with 6/20/2011

Derek Douglas made our car shopping experience really great. He was straight-forward and was very pleasant to work with. He made the whole process very easy. Eddie Hwang handled the financing and he was great as well. he answered all my questions and was very patient. Derek and Eddie both made our experience very positive at Foothill Ranch. more

very helpful and understanding 6/13/2011

I found out alot of information on the Mercedes SUV. They were very helpful and understanding to my needs/wants. I am happy with my purchase and I thank you guys for all the help in getting me in a better situation. more

very helpful and understanding 6/13/2011

I found out alot of information on the Mercedes SUV. They were very helpful and understanding to my needs/wants. I am happy with my purchase and I thank you guys for all the help in getting me in a better situation. more

the BEST experience 6/6/2011

On Saturday my husband and I went out to lunch and decided to stop at this dealership on our way home. We weren't even really thinking about purchasing a car but we thought we would stop and look. Well, as it turns out we ended up purchasing a CPO ML350 and it was seriously the BEST experience I have ever had at a car dealership...and we have had numerous experiences. Our Sales person Simon Najafinia was AWESOME! He was super knowledgeable about all Mercedes models, very professional, and really nice. He wasn't pushy at all and he really tried to move the process along as fast as he could. Our Finance guy, Oz was very professional as well and really helped us get the best possible deal. We got the amount of $ we were expecting on our trade in, a really low interest rate, & gap & permashield for almost nothing. I've had my car for 2 days now and I love it. I had looked at this model before at Carmax and the quality was not the same at all. If you are planning on purchasing a used Mercedes it is in your best interest to purchase one that is CPO and is from an authorized dealer- My car looks brand new. Bottom line, we had a great experience here at the Foothill Ranch store and Simon was wonderful enjoy it so much we went back the very next day and purchased a car for my husband....seriously!... Oh yeah, and as an extra bonus they will wash your car for free every Saturday, forever. more

the BEST experience 6/6/2011

On Saturday my husband and I went out to lunch and decided to stop at this dealership on our way home. We weren't even really thinking about purchasing a car but we thought we would stop and look. Well, as it turns out we ended up purchasing a CPO ML350 and it was seriously the BEST experience I have ever had at a car dealership...and we have had numerous experiences. Our Sales person Simon Najafinia was AWESOME! He was super knowledgeable about all Mercedes models, very professional, and really nice. He wasn't pushy at all and he really tried to move the process along as fast as he could. Our Finance guy, Oz was very professional as well and really helped us get the best possible deal. We got the amount of $ we were expecting on our trade in, a really low interest rate, & gap & permashield for almost nothing. I've had my car for 2 days now and I love it. I had looked at this model before at Carmax and the quality was not the same at all. If you are planning on purchasing a used Mercedes it is in your best interest to purchase one that is CPO and is from an authorized dealer- My car looks brand new. Bottom line, we had a great experience here at the Foothill Ranch store and Simon was wonderful enjoy it so much we went back the very next day and purchased a car for my husband....seriously!... Oh yeah, and as an extra bonus they will wash your car for free every Saturday, forever. more

Highly Recommend 6/3/2011

The dealership was very helpful, answered all my questions. The salesperson and finance individual gave us excellent service and there were no unanswered questions. I highly recommend Mercedes Benz to anyone looking for questions answered on a specific vehicle or finance question. more

Highly Recommend 6/3/2011

The dealership was very helpful, answered all my questions. The salesperson and finance individual gave us excellent service and there were no unanswered questions. I highly recommend Mercedes Benz to anyone looking for questions answered on a specific vehicle or finance question. more

helpful and very genuine 6/2/2011

If you are looking to purchase Mercedes. I would highly recommend this dealer. They are helpful and very genuine. more

helpful and very genuine 6/2/2011

If you are looking to purchase Mercedes. I would highly recommend this dealer. They are helpful and very genuine. more

Excellent Service 5/25/2011

This is the first Mercedes that I have owned. I have never had such an exceptional service experience with any other vehicle that I have had in the past. Travis was excellent. He explained everything to me thoroughly, fixed everything I asked him to and even got my car back sooner than expected. It was clean and beautiful. I will be purchasing only Mercedes from Foothill Ranch in the future. Thank you for the excellent service. more

Excellent Service 5/25/2011

This is the first Mercedes that I have owned. I have never had such an exceptional service experience with any other vehicle that I have had in the past. Travis was excellent. He explained everything to me thoroughly, fixed everything I asked him to and even got my car back sooner than expected. It was clean and beautiful. I will be purchasing only Mercedes from Foothill Ranch in the future. Thank you for the excellent service. more

Customer service was outstanding 5/2/2011

Tony, Greg, and Sasha G. were awesome! Exceptional customer service, and a great Mercedes shopping experience. more

Customer service was outstanding 5/2/2011

Tony, Greg, and Sasha G. were awesome! Exceptional customer service, and a great Mercedes shopping experience. more

Exceptional 4/27/2011

Derek is exceptional more

Exceptional 4/27/2011

Derek is exceptional more

Experience was great 4/25/2011

Bought a new Merc from Foothill Ranch Mercedes, experience was great. Extremely knowledgable and not pushy on the sales. I dealt with Eddie in the finance department (he apparently moved departments) pretty much for the whole sale.He made the transaction not only smooth, but worth the 100+ mile drive. The dealership itself is gorgeous, a true flagship, but Eddie made the experience beyond pleasant. Would highly recommend anyone to this dealership, and I would definitely point them in his direction. I am not saying anyone else there is not great, but that is who I dealt with. more

Experience was great 4/25/2011

Bought a new Merc from Foothill Ranch Mercedes, experience was great. Extremely knowledgable and not pushy on the sales. I dealt with Eddie in the finance department (he apparently moved departments) pretty much for the whole sale.He made the transaction not only smooth, but worth the 100+ mile drive. The dealership itself is gorgeous, a true flagship, but Eddie made the experience beyond pleasant. Would highly recommend anyone to this dealership, and I would definitely point them in his direction. I am not saying anyone else there is not great, but that is who I dealt with. more

Explained everything 4/21/2011

Even though the dealership was technically closed for the evening, the sales people made sure that everything was explained completely. I would recommend this dealership to anyone interested in getting a Mercedes. more

Explained everything 4/21/2011

Even though the dealership was technically closed for the evening, the sales people made sure that everything was explained completely. I would recommend this dealership to anyone interested in getting a Mercedes. more

Fantastic salesman 4/19/2011

My husband and I went there after work just to look at the car and ended up buying one that night. Derek was really nice and did a fantastic job in getting me the car that I always wanted to own. It was way past closing time when we finished the paperworks but he made it a point to have the car delivered personally and explained the basic stuff. more
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