Massage Spa & Beyond

Received a Groupon for a couples massage. Kevin & Ariana gave the best damn massages we have ever had. The drive from Chicago was worth it. Massage, body scrub, facial & sauna. We loved it. Next time we getting Mani's & Pedi's also. A one stop shop..... more

I like coming here for the massages, so I decided to come in for a facial. Worst $56 I have ever spent! I should have saved it and used the money for something else. First, I called to make sure they had a opening and they told me they had a opening but that I had to be there in 15 min which was not going to happen. I made the appointment for a hour after I called since I wanted to come in early and use the sauna. That never happened. I get there and was immediatly taking to the room. The tech wanted me to undress while she was still in there. She actually seemed insulted when I asked her to step out. When she comes back in the room and she seemed rushed. She almost burned me with a hot towel. Then when she applied the masques, she kept leaving the room and never massaged my hands or feet. I know she walked out to eat since she kept burping and smelled when she walked in. It was so disgusting, I was never asked if I wanted a robe or if I wanted to use the sauna. I guess I could have asked to speak to someone, but I just wanted to get out of there quickly. That is the 1st time I have never tipped a tech. more

Gina is the best massage therapist I have ever been to. She is so nice and gives a great massage. I walked out of there so relaxed! The Spa is nice. They have a steam room and a sauna you can use before and after your treatments. Would go back for sure. more

The place was great.. Had Sauna as well... very clean... But....I was very disappointed to be honest. One of the staff was very rude and only spoke Korean to other staff while I was getting services. I assume they speak English fluently. I felt very uncomfortable because I didn't even know what they were talking about. They could have talked about me!!! How rude! They also complained about I was using the gift certificate card which was from Spa Finder because they had to pay xx% of interest or some kind of fees. Well, If they do not like customers to use this particular gift certificate, they should be informing customers they do NOT accept the cards anymore... I felt they just didn't know how to run the business at all... Made me as a customer feel disrespected and unappreciated..... I would choose different spa to get the services from now on... I hope they can improve their professionalism and services to the customers.... more

I got the information from my friend about this spa. It has nice steam sauna and there are several massage rooms big enough to have couple massages. There are not many spas which have large rooms. I was having a blast with my mom and will be back for more. Nice place. more

I wanted to have a perfect mother's day present. I saw some negative comments about the ceiling situation, and I wanted to make sure if it is a place ready to collapse, but, it was just a rumor. I talked to the owner Seong and she explains that they had some disucssions with the building owner. The place is right next to Dominics so the fixup was taking longer than expected. Anyway, I wanted to have special sessions for us, and we checked out the place in advnce. It was simply great. The place was very clean. We had a great time, I was able to enjoy wet saunas with my mom. Mom is willing to bge back next year, again. Yes, we will be back as soon as we come up with new excuses. more

I was there few months ago... the lady that was doing my pedicure was removing my cuticles so roughly that my toe started bleeding. I had a little wound around my toe nail for the next few weeks. I have had my toe nails done many many times before but I have never had anyone actually cutting out a piece on my skin! It was a horrible experience. The woman that was working on my toe nails did not even react when I complained that it hurts. I had my friend's wedding right next day and I literally could not wear my shoes because my toe would hurt so badly. I would never go back there to get my nails done. I also overheard a conversation where she complained about not getting a tip from someone who was there before me, which is an extremely unprofessional thing to do in front of a customer. more

I had a wrap here and it was amazing. The lady who had me was wonderful and I felt completely comfortable more

It was my first time at this spa salon. I read some reviews before i went and even one was bad, i tried not to judge thinking it can happen anywhere. I booked facial and the massage. Facial was done just fine. The problem started when i walked in the massage room. I felt like i was walking in the operating room. Gray walls and the bed in the middle of the room with white sheets on it .The room was very very cold which made me nervous and stiff. One of the walls had an unfinished paint job. when i was turned on my back, the next 30 min i kept staring at two ugly stained ceiling tiles. It was very eye poking. I couldn't relax at all. I complained when i got to the check out counter and the receptionist was very cold towards the issue saying "we are working on it". I went back online to check the date of the last complaint filed and it was dated November 5. 2009. How long does it take to replace this ugly ceiling and make ambiance relaxing??? such a waste of time and money... more

We had a Valentine date. The candle light dinner and couple massages followed by private steam sauna was lovely. Highly recommended to any one who wants to create the special event for the significant other. more

I Booked a European Facial because description said neck and shoulder massage BUT did NOT get this part of the service. I had an 11am appointment on a Wednesday the spa was empty and I was put in a room that had a work ladder in it, a missing ceiling tile, and a water stained ceiling tile. Not sure why I would be put in a room that did NOT create a relaxing ambiance. Also, the light in the ceiling was too bright and shining in my eyes and was not turned down or off when techinician left room. I was NOT relaxed and the atmoshpere did NOT create a relaxing ambiance. The steam for my face was pointed towards my nose NOT relaxing or comfortable. I complained at the front desk and was told the owner performed my service and that she would call me about my complaint BUT I am still waiting for a call or email. Since this was my first time to this spa I am not sure why they would not want a satisfied client so they could have a repeat business??? Walked away dissappointed from the spa ! more

my feet felt wonderful. walked in and did not have an appointment. they were happy to take my business. it was a pleasant relaxing surprise. will definitely go back. more