It was my first time at this spa salon. I read some reviews before i went and even one was bad, i tried not to judge thinking it can happen anywhere. I booked facial and the massage. Facial was done just fine. The problem started when i walked in the massage room. I felt like i was walking in the operating room. Gray walls and the bed in the middle of the room with white sheets on it .The room was very very cold which made me nervous and stiff. One of the walls had an unfinished paint job. when i was turned on my back, the next 30 min i kept staring at two ugly stained ceiling tiles. It was very eye poking. I couldn't relax at all. I complained when i got to the check out counter and the receptionist was very cold towards the issue saying "we are working on it". I went back online to check the date of the last complaint filed and it was dated November 5. 2009. How long does it take to replace this ugly ceiling and make ambiance relaxing??? such a waste of time and money...
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