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One staff was rude - Review by citysearch c | Massage Spa & Beyond

Massage Spa & Beyond

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One staff was rude 7/3/2010

The place was great.. Had Sauna as well... very clean... But....I was very disappointed to be honest. One of the staff was very rude and only spoke Korean to other staff while I was getting services. I assume they speak English fluently. I felt very uncomfortable because I didn't even know what they were talking about. They could have talked about me!!! How rude! They also complained about I was using the gift certificate card which was from Spa Finder because they had to pay xx% of interest or some kind of fees. Well, If they do not like customers to use this particular gift certificate, they should be informing customers they do NOT accept the cards anymore... I felt they just didn't know how to run the business at all... Made me as a customer feel disrespected and unappreciated..... I would choose different spa to get the services from now on... I hope they can improve their professionalism and services to the customers.... more
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