What can I say about my last couple of experiences. I thought I would give Masalaa another try and went to lunch yesterday with a friend. Walked into the restaurant. Was greeted by the manager/supervisor with a feeble attempt at a smile. Like the last time, we were not offered a menu, though all we wanted as a masala dosa. The manager insisted that the buffet would be the best choice, though we were not in the mood to eat a heavy meal. Dosa is included in the meal, he added. ANd this happened during a prior visit as well. We picked our own table and sat down. Water was not served, rather there were a couple of steel cups with a pitcher of water. So be prepared to pour your own water. \r
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So we checked out the buffet line. Looked interesting. Large idlies that had dried out in the heat of the warmer that looked far from appetizing. A couple of vegetarian curries, biryani, plain rice, rasam sambar, fried bread (small bhatura triangles). The cold section looked unappetizing from the start. Masalaa - a word of adive, you don;t need to serve a salad if you DON'T KNOW how to. A bowl of a lettuce salad, looking sad and brown, a couple of chutneys, tamarind and mint chutneys, curd rice, and some king of kheer. \r
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I did sample a little bit of everything. I will not say all the food was bad. The good items were the Potato 65, the rasam (hot and spicy), an onion masala curry, and a south indian style kootu with coconut. The others were average to below average. The veggie biryani was terrible, sambar was average, a couple of other veggies below average.\r
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Now Masalaa has also changed their plates - they have moved to thalis without any cups. Now everytime you want a refill of an item, ""you can take another plate"", the manager said. So if I want just a refill of a curry, I have to take an extra plate, rather than serving myself a smaller portion in a cup.\r
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(My review continues - read Part Two of Two)\r
Pros: Hmm, I am thinking, give me a few weeks to think about this one!
Cons: Service
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