Marc Samuels Jewelers

Bought a pre owned rolex all the reviews are good and 100 % legitatemnet, 24 months with no interest on a a pre owned rolex. Cant go wrong with that. Bought my rolex with Marc Samules jewelers and would like everyone to buy there to. more

Looked at Sams, Jareds and Other stores, great buying location, excellent customer service, way to go Marc Samules more

Really awesome to do business with these guys more

Bought 4 different pieces of jewelry, 2 watches and got it appraised from a third party, everything was perfect. Owner Murad worked personally n with us, we dont have great credit and we put half of the money down and he owner financed the rest for us more

I found the perfect engagement ring at Marc Samules Jewlers, looked at all chains and Marc Samules has the best deal and I give them a thumbs up more

This is regarding their Grapevine location only as I have not visited their Frisco location. \r \r I went into the store on a whim and looked at a nice pre-owned Rolex. The manager, Alex, offered me a deal that was very good but I had to leave to pick up my son, so I told him I would be back the next day. I called Alex the next afternoon and told him I would be in later that day to look at the watch and probably buy it. I arrived at the store a few hours later and waited about 10 minutes while Alex was helping another customer. As soon as I was able to speak with him he told me he was waiting for his boss to ""find a replacement"". I'm not sure why, but his boss remained on the phone for quite a while speaking with some unknown person and finally hung up and said Alex would get the watch for me. I looked over the watch again and said ok, I would take it at the price that was quoted the night before. Alex's boss was not happy with the deal that Alex had made and tried to renegotiate the deal with me. I was very irritated because I expect people to stand behind their word. I agreed to come up another $100 (against my better judgment) but the boss would not come down a $100 to meet me in the middle with the price (which was higher than Alex had offered me the night before). I said I had already increased my purchase price more than the deal that was made the night before and the boss said, well you should have bought it the night before and they would have honored the price. My thought is if the price was good last night, it is good today.\r \r I walked out and the boss said, we have your number and we will call you if we can do the deal. Good luck - when I am there and willing spend THOUSANDS of dollars, they better get it then and not expect me to come back and play their games.\r \r I guess the sales at Marc Samuels Grapevine are so good that they can turn business away and not honor the word of their salesman, so I would caution any potential buyers to get any deals in writing or make the deal while you are there, because they truly are not men of their word.\r \r Marc Samuels lost a very large sale and the potential for years of patronage from me, my family and my network of friends and acquaintances that I will make sure know this story. A few days later I bought another watch (just like the one they had) and they lost the sale and a customer forever.\r more

I bought my engagement ring and wedding bands from Mark himself. I will never buy Jewelry anywhere else. more

We had such a wonderful time looking for our wedding bands. The service was excellent. We were able to enjoy our ring shopping experience without any pressure. I would definitely recommend Marc Samuels to my friends and family!Thank you for helping us to find the perfect ring! more

I had bought my engagement ring with and i had looked at all the jewelery stores in the area, i felt they had the best selection,best prices and very good customer service too.....i would definitely recommend them to my friends n family... more

Purchased an engagement ring, I looked @20 diff stores....They have the best selection great deals 24mnths financing and good quality stuff.Little pushy but great customer service.The manger Asa is the one to talk to.Definetely recommand to friends and family......... more

I love the way every single sales person treats me here, i feel really pampered...though i have purshased my jewelry 4 months back but whenever i drop in, they clean my jewelry & check my diamonds and take care of me to the fullest....they are so hospitable they always offer me beer & wine...i am so glad that i purchased my diamond bracelet and my sons watch from them.. more

They are a store that truly gives wholesale prices. more

You get the bang for your buck here.The store has a very high end look but the prices are way below their competition. more

they're all rediculous about their repair prices... more

Just went browsing inside the store, was amazed by the bridal collection.wanted to trade up my ring , not only did they give me more than any body else had offered for my ring but they also gave me 75% off on their new merchandise. more

i bought 2 ctt dia studs, by far the best deal . the customer service was excellent too. i fot the earings appraised ,it was priced at a much higer value. will def buy again more

Bought a pre owned rolex sub, 24 mos zero interest financing,brought the watch to rolex dallas and was verified 100%all parts genuine and authentic. Excellent deal and so happy with the service, thanks to Mr. Murad, Ali and Jerry. more

I play for dallas cowboys been to both grapevine and frisco locationsthey got the bset stuff in the league ..... I wld definetly refer my teammates to Ali and his Broher.I wld want the true Dallas cowboy fans to go and visit em so tht they can get the best deals @ Marc samuels jewelers.Thier stuff is nice certified with warranty and all the rest of good stuff.Mention this review from your favorite ball player #43 and they will give u some extra discount !!!!! more

They have very nice pieces of jewelry. And Murad the owner gave me the best deal in town. I highly recomend Marc Samuels Jewelers for anyone who is looking for the good quality at the best price. Check some stores before you buy something but make Marc Samuels your final destination more

Really hard to turst someone when buying a preowned rolex.Just have to take the jewelers word for it ,i had been to alot of glod and silver exchanges cuz they advertise bout the pre owned rolex watches.My expereince with Asa the manger at Marc Samuels jewelers was very comforting and warm he expalined to me bout the after market bezel instead of a factory direct bezel and dial from rolex and the price difference.With their 24months no intrest plan it made my purchase very simple and easy.Highly recommend visiting them b4 making your next fine jewelery,diamond,watch purchase. more