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Mad Hatter Automotive Ctr

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1918 W 23rd St
Panama City, FL 32405

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(850) 769-8061
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Mad Hatter Automotive Ctr - Panama City, FL
Mad Hatter Automotive Ctr - Panama City, FL
Mad Hatter Automotive Ctr - Panama City, FL
Mad Hatter Automotive Ctr - Panama City, FL
Mad Hatter Automotive Ctr - Panama City, FL
Reviews
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( 4 )

Best

Always have such great service and such a friendly atmosphere!! Josh gets an A+!!

Worst

Do NOT take your vehicle to these people. Josh at the desk is nice as can be but when it comes to their mechanics and the OWNER...they are a joke! EVERY SINGLE THING WE HAVE HAD D...

Editorial review from Citysearch 3/28/2014

Brought my truck in for a quick and simple exhaust change. Even brought my own tips to save a little money. Josh called me and asked if he could put new chrome tips on the truck due to how nice the truck was so I agreed. Josh later called me to let me know my truck was done. when I went to pick the truck up I was amazed at the job they did and the initiative. my truck looks amazing and the price and experience was great. they are FAST, FAIR and FRIENDLY. that's the best I can say it , good job guys more
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Editorial review from Citysearch 5/17/2013

Rip off report!!! I took my car in to Mad Hatter on 23rd to have the brake pads changed and oil change. I was charged $475.00 for brake pad replacement and oil change. The brakes have been squealing every since I left. I called to see if they would check the brakes and Josh said it will cost me to look at them. Also they didnt use the oil I wanted and the oil filter was a cheap non name brand.This place is run by crooks and will over charge you big time. I called pepboys and a few other places and they wouldnt have charge half of what they charged. The guy josh is just there to rip someone off. I will never go back more
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Saved Me $200 5/18/2011

I was told by another shop I needed $650 worth of work to stop an oil leak. They check my car and found no oil leak. They did recommend changing my timing belt, seals and water pump as part of preventative maintenance and then gave me a quote. The price was $200 less than the other shop that was trying to scare me into doing the work. They even walked me out to the shop and got under my car to show me there was no oil leak. Quick, professional and reasonable. The way it should be. more
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Panama City's most Dishonest Automotive Center!! 4/25/2011

BUYER BEWARE. This company is currently PAYING CUSTOMERS WITH A FREE OIL CHANGE TO POST A 5 STAR REVIEW! In brief, I was quoted several times that a job I had Mad Hatter on 23rd street perform would be $400. The bill was over $650, and the mechanics tried to take left over parts from me. They also didn't do the job right (left some nuts/bolts loose, and did not swap over a few sensors which they were PAID to do). Further, the owner Dave and sales clerk Josh REPEATEDLY called me harassing me over the phone about my negative review I posted. After informing them to NEVER contact me directly again, I was threatened with a lawsuit, followed by DAVE COMING BY MY FRIEND'S HOUSE TO FURTHER HARASS ME. WATCH OUT, THESE GUYS ARE LOONIES AND CROOKS! more
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You Can Trust These People 4/12/2011

The family cruise broke down during Spring Break. We needed our car repaired fast. We are not from Panama City so we didn't no where to go. The desk clerk recommended we have it towed to Mad Hatter in town. We followed her recommendation and we were glad we did. Those guys were fast, friendl and professional. We had our car back that afternoon. They even came to the beach to pick us up. Great people. Highly recommended. more
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Only Honest People In Town 1/26/2011

Went to one shop that wanted to charge me $120 to take of my locking lug nuts (I lost the key) and replace them with regular lug nuts. Another shop didn't even bother talking to me. I went to Mad Hatter. They got me in fast, pulled out a tool and removed and replaced my lug nuts in about 10 minutes and only charged me $20. Next time, I'm going there first. more
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Exceptionally Friendly 10/20/2006

Not what you expect from an automotive repair facility. Clean and friendly facility and experienced and friendly technicians and staff. Pros: Would not take my car anywhere else. Cons: Hard to get in! more
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Owner Message



  • Shock's & Struts, Full Computerized Auto Service Center, Fuel Injection Service, Free Safety Inspection, Foreign & Domestic Repair, Electronic Tune-Ups, CV Joints & Boots, Complete Muffler & Exhaust Systems

Additional information
  • Hours: Mon. - Fri. 7:30am - 5pm;Sat. 8am - 4pm;Sun. CLOSED
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Vaughan's Replat, St. Andrews Bay
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