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Mac Haik FLM

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7201 South IH 35
Georgetown, TX 78626

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(800) 254-4613
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Mac Haik FLM - Georgetown, TX
Reviews
( 59 )
( 4 )
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( 4 )

Best

I normally shy away from mechanics and car maintnenance like most people...simply for the fact that I am not an expert in that field and can be taken advantage of. Jason Norman ch...

Worst

The internet sales rep, Greg, made contact with me after listing my information on the official Ford Website. I contacted him on the phone prior to leaving my house which is app...

Rock Solid Service..if you like personable and honest people 11/3/2011

I normally shy away from mechanics and car maintnenance like most people...simply for the fact that I am not an expert in that field and can be taken advantage of. Jason Norman changed that perception for me with his openess towards me on work that needs to be done on any of my three vehicles. He takes the time to ensure that I am both clear and comfortable with decisions that need to be made....small or large ones. He is an invaluable asset to the dealership and now I just actually purchased a car their two days ago.... all thanks to the personal attention and honestly displayed by Jason. I have already referred several friend and associates of mine to the dealership and will continue to do so. more
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Rock Solid Service..if you like personable and honest people 11/3/2011

I normally shy away from mechanics and car maintnenance like most people...simply for the fact that I am not an expert in that field and can be taken advantage of. Jason Norman changed that perception for me with his openess towards me on work that needs to be done on any of my three vehicles. He takes the time to ensure that I am both clear and comfortable with decisions that need to be made....small or large ones. He is an invaluable asset to the dealership and now I just actually purchased a car their two days ago.... all thanks to the personal attention and honestly displayed by Jason. I have already referred several friend and associates of mine to the dealership and will continue to do so. more
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GREAT SERVICE 10/12/2011

I have a 2009 Escape and had transmission problem. I just want to say how well the service and personal courtesy I received from service technician Bret Dehm. I have had several new cars and had them all serviced at different dealers but this is the first time I had ever received a call to follow up on the serviced received. Every time I go in, he address me on a personal basic and never forgot my name. His attention to detail and explanation has really been helpful in me understanding the problems. I am truly impressed with his customer service. After being retired from the military and a Jr. College, and dealing with thousand of people, I rate Bret as truly number one in my book. Mac Haik Ford should be proud to have him and other people like Bret working at this dealership more
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GREAT SERVICE 10/12/2011

I have a 2009 Escape and had transmission problem. I just want to say how well the service and personal courtesy I received from service technician Bret Dehm. I have had several new cars and had them all serviced at different dealers but this is the first time I had ever received a call to follow up on the serviced received. Every time I go in, he address me on a personal basic and never forgot my name. His attention to detail and explanation has really been helpful in me understanding the problems. I am truly impressed with his customer service. After being retired from the military and a Jr. College, and dealing with thousand of people, I rate Bret as truly number one in my book. Mac Haik Ford should be proud to have him and other people like Bret working at this dealership more
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Pablo ROCKS!!!!!!!!!!! 7/31/2011

I bought a Honda Accord from Pablo onSaturday morning. I have been working with him all week long over the phone and while other dealers and salesmen would try to make me come in first,Pablo went out of his way to make my purchase as stressfree and easy as he could...I must say he did a hell of a job.... Not only was this my best car buying experience...It made me a customer for life...GREAT JOB PABLO!!!!!! and Thank you very much.. more
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Pablo ROCKS!!!!!!!!!!! 7/31/2011

I bought a Honda Accord from Pablo onSaturday morning. I have been working with him all week long over the phone and while other dealers and salesmen would try to make me come in first,Pablo went out of his way to make my purchase as stressfree and easy as he could...I must say he did a hell of a job.... Not only was this my best car buying experience...It made me a customer for life...GREAT JOB PABLO!!!!!! and Thank you very much.. more
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Get Your Next Car Here 7/28/2011

We needed a third car so that the 3 drivers in our house did not have to share 2 cars. It had to accomodate my mom's bulky walker. I went to Mac Haik hoping they could help us find an affordable solution. Helen helped us every step of the way. When she was not there, she had James Curvin from the new car department assist us, so we always had a contact. Helen and I tried putting mom's walker in half a dozen trunks. Then we drove the favorite, and she made it happen. Because of my schedule, the whole process took a few days, but Helen was constantly in touch by phone and email. Thank you, Helen, James, and Mac Haik Ford Lincoln for getting us into our great new car. more
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Get Your Next Car Here 7/28/2011

We needed a third car so that the 3 drivers in our house did not have to share 2 cars. It had to accomodate my mom's bulky walker. I went to Mac Haik hoping they could help us find an affordable solution. Helen helped us every step of the way. When she was not there, she had James Curvin from the new car department assist us, so we always had a contact. Helen and I tried putting mom's walker in half a dozen trunks. Then we drove the favorite, and she made it happen. Because of my schedule, the whole process took a few days, but Helen was constantly in touch by phone and email. Thank you, Helen, James, and Mac Haik Ford Lincoln for getting us into our great new car. more
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Worth the trip to Georgetown. 7/9/2011

I recently purchase a 2011 F-150 from Mac Haik in Georgetown Tx., which I first start the process with an on line search and credit approval, which I was then contacted by a Mr. Ted Li who ended up being an excellent salesmen and a gentleman above approach. I am a customer who has had many bad experiences with dealerships dating back many years starting with days when I was a young military man. Because of this, I try to prepare myself about the product I am about to buy and I have a habit of being very combative when I first arrive at any dealership. Mr. Li from the start was very friendly, he listened, he was knowledgeable of the product and if he did not know something he went and found the answer and just didn’t wing it. Most of all he did not play any of the games and because of that, he took a possible sale and turned it into a sale. I am very satisfied so far with the product and the service I have received from Mac Haik Ford and Mr. Ted Li. I recommend that if you’re going to purchase a Ford product and use Mac Haik Ford in Georgetown TX, then walk in and ask for Mr. Ted Li. more
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Worth the trip to Georgetown. 7/9/2011

I recently purchase a 2011 F-150 from Mac Haik in Georgetown Tx., which I first start the process with an on line search and credit approval, which I was then contacted by a Mr. Ted Li who ended up being an excellent salesmen and a gentleman above approach. I am a customer who has had many bad experiences with dealerships dating back many years starting with days when I was a young military man. Because of this, I try to prepare myself about the product I am about to buy and I have a habit of being very combative when I first arrive at any dealership. Mr. Li from the start was very friendly, he listened, he was knowledgeable of the product and if he did not know something he went and found the answer and just didn’t wing it. Most of all he did not play any of the games and because of that, he took a possible sale and turned it into a sale. I am very satisfied so far with the product and the service I have received from Mac Haik Ford and Mr. Ted Li. I recommend that if you’re going to purchase a Ford product and use Mac Haik Ford in Georgetown TX, then walk in and ask for Mr. Ted Li. more
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Very Good 6/12/2011

These folks understand customer service. Buying a car was easy and without the usual high pressure tatics usually associated with buying a car. more
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Very Good 6/12/2011

These folks understand customer service. Buying a car was easy and without the usual high pressure tatics usually associated with buying a car. more
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Great Dealership!!! 3/30/2011

I bought a truck for the second time from Mac Haik Ford and will continue to do so. Every experience has been a good one. I was working out of the country and custom ordered a F-250 from the factory through Mac Haik Ford in Georgetown. With the help of salesman David Ward it was a breeze. All the paperwork was overnighted to me with step by step instructions on what needed to be filled out. I'm back in Texas now and loving my new truck! Also they have an excellent service department. I've been going to service advisor Julie Nichols for a couple of years now. She is very professional and knowledgeable. Doing business with Mac Haik Ford in Georgetown has always been a great experience. more
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Great Dealership!!! 3/30/2011

I bought a truck for the second time from Mac Haik Ford and will continue to do so. Every experience has been a good one. I was working out of the country and custom ordered a F-250 from the factory through Mac Haik Ford in Georgetown. With the help of salesman David Ward it was a breeze. All the paperwork was overnighted to me with step by step instructions on what needed to be filled out. I'm back in Texas now and loving my new truck! Also they have an excellent service department. I've been going to service advisor Julie Nichols for a couple of years now. She is very professional and knowledgeable. Doing business with Mac Haik Ford in Georgetown has always been a great experience. more
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Manager 3/24/2011

I was so impressed with the honesty of the management of the Mac Haik service dept.in Georgetown. We had a repair problem with our Fusion and instead of cheating us and charging us to repair it they pointed out that Firestone had not done their previous repairs properly and helped us get the auto repaired proeprly at no additional cost to us. They made the calls and handled the issue for us. That was exemplary service on the part of Mac Haik. I have never received that caliber of service before. Mac Haik will get all of my repair and new car business from now on. They are honest and competent. more
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Wonderful Service Experience for 3 years now! 3/23/2011

What a joy when you can call your personal service advisor at a car dealership and always get great results. Thank you Julie Nichols my service advisor at MacHaik Ford Lincoln service department. Everyone there is kind and respectful not only to the customers but to each other. What a team and thanks again Julie for always smiling and making service on my truck a wonderful experience! more
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Wonderful Service Experience for 3 years now! 3/23/2011

What a joy when you can call your personal service advisor at a car dealership and always get great results. Thank you Julie Nichols my service advisor at MacHaik Ford Lincoln service department. Everyone there is kind and respectful not only to the customers but to each other. What a team and thanks again Julie for always smiling and making service on my truck a wonderful experience! more
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Ask for Brett! 3/8/2011

I was worried about getting my Lincoln Mark LT truck maintenance done at dealership pricing but after talking to my Service Advisor ~ Brett Dehm I was confident I made the right choice! Really knowledgeable guy, great customer service, and made sure my truck was taken care of from start to finish. The courtesy shuttle drivers were prompt and enjoyed chatting with them on my way to and from dealership. They even showed me a shortcut in my own neighborhood! I would recommend this service department above any others I have used in the RR/ Georgetown area. Ask for Brett =) more
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Ask for Brett! 3/8/2011

I was worried about getting my Lincoln Mark LT truck maintenance done at dealership pricing but after talking to my Service Advisor ~ Brett Dehm I was confident I made the right choice! Really knowledgeable guy, great customer service, and made sure my truck was taken care of from start to finish. The courtesy shuttle drivers were prompt and enjoyed chatting with them on my way to and from dealership. They even showed me a shortcut in my own neighborhood! I would recommend this service department above any others I have used in the RR/ Georgetown area. Ask for Brett =) more
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Best Service Department (Personal, Service and Dollar) 2/21/2011

You are in a ride for your life! To anyone that's had a bad experience with any car dealership service department should consider the Mac Haik Ford Lincoln service department. From day one, this dealership service department and my service advisor Jason Norman and Service Supervisor Sandy have treated me as if I am a first time customer each and every time I walk into the service department. I've had brakes installed on my Lincoln Navigator, misc. items worked on and I have a monthly oil change (I drive 5000 to 6000 miles every month) done on my vehicle. I moved here from Ohio 3 years ago and used to work for a #1 Ford dealership in Northern Ohio for a number of years as a sales person and I didn't receive this type of service from my own service fellow workers. Jason and Sandy along with anyone I've come in contact with at this dealership are truly service minded and are there to take care of the customers needs in a very timely fashion. Thank You Mac Haik Ford/Lincoln Service Department Glen C. more
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