We do not often make the trek all the way downtown to eat or eat at establishments such as Louie's (were just a young newlywed couple starting out) but it was a special occassion. Although we were appropriately dressed, we were very much made to feel as though we did not belong there. The food was fabulous, but the staff was unfriendly and snooty, at best. To add to our embarrassment, when I mentioned that we had received something in the mail from American Express that we could dine there with additional discounts if we paid with our card, we were eyed warily. We did not have the coupon with us at the time and were not counting on being able to use it, but thought that it was definitely worth asking about. We were told that we could get the discount as long as we paid with our card and we were very excited and appreciative. Until we got our bill that is..
At the bottom of our bill, our friendly little waiter had ADDED THE GRATUITY to a party of 2. I can not even tell you how insulting that is. The worst part of it is that both my husband and I both have worked as servers in college and have great respect for what hard work it is. We may be working class, but the thing about us blue collar folk is that we know what its like to work hard for our money and therefore tip accordingly. We generally tip 25%-35%, depending on how impressed we are with our server. We were just discussing that we were going to tip towards the high end of that scale (not because we thought he has very friendly, but because he said we could use our discount) when he brought us the ticket with his tip already on there. Although we went ahead and tipped on top of that, we left there fuming. It probably wont hurt their business at all, and if this is a restaurant policy, they probably dont even care, but we wont be back.
Pros: Food
Cons: Service is rude-
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