Liberty Management, Inc.

In conversing with the owner of this company on quite a few occasions recently, I can understand why Liberty Management is so successful. His level of understanding, patience and knowledge in his field is vast. Obviously, his team reflects this. more

Great service from Mark. We talked to him in the morning, and he was able to set up a time to see us that afternoon. When we arrived, he was there and waiting for us and was very pleasant throughout the entire showing. more

Liberty Management has been nothing but a problem for us. When we viewed the house we were to rent it was still occupied. We went ahead with the contracts and upon receiving our keys to move, we found the property had not been serviced. There were holes in the walls, wallpaper torn off, broken ceiling fans, a moldy AC unit, dead trees in the yard, broken blinds, and a broken window. I noted each item on my walk through report. They were never addressed or fixed. The only time we got any action out of them is when we went in with pictures and letters threatening legal action to break our lease. The AC was then replaced. After that the two dead trees fell down nearly missing my small children. I again brought in pictures, and the trees were cleaned up. However, all the damage to the property hadn't been taken care of. We finally got tired of the living conditions and PAID to break our lease and paid rent for two months, while they found a new tenant. Upon receving my deposits back, I was refunded $286 out of $1900 owed to me. Their letter stated they reviewed my walk through report and these items were deemed my responsibility. $200 for a broken window, $100 for holes and nails in the walls, $400 for carpet cleaning (after I had already provided them a carpet cleaning receipt), and the list goes on and on. To add to it, they seem to have lost documentation of my $600 pet deposit. Their letter also said they would not speak to us about this matter through any of method of communication than mail. We have now retained an attorney, as I am done going back and forth with these people. Did I mention we only lived in the house for a matter of THREE months? Where their minds are on this matter is beyond me. What's the point of doing a walk through inspection report, only to end up being charged for every item you listed on it? Beware of this company, as they are very deceiving people. more

We highly value the experience and professional judgement of the staff at Liberty; Sonya has gone beyond the call of duty and her work is definitely a significant contribution to the success of your company. Thank you for all the time you have spent on our behalf... more

I started out renting a small home from Liberty Management over 10 years ago. I never had any problems. A few years later I was able to buy my first home. I was transferred to Korea a few years later; I decided not to sell my home, but to rent it. I called Liberty Management and set everything up. They send my funds straight to the bank. The house has now rented for over a year and I couldn't be happier. more

My Husband and I moved to San Antonio last year needing to rent a home until we purchased one. We found a home listed by Liberty Management and couldn?t have asked for a more professional company to work with. Liberty Management was quick to resolve any maintenance issues that the home needed during our 12 month stay. I would highly recommend Liberty Management to friends, family more

During my employment to Iraq Liberty Management has kept our house rented and handled the maintenance and took care of everything including sending our money straight to the bank. I really appreciate Liberty Management handling my property. I have enough to worry about than if my property is being taken care of. Thank You Liberty Management! more

My property was vacant for four months with another management company. I contacted Liberty Management and they went out and look at the property and came back with a couple of suggestions. I took their advice and they rented the property in 30 days. I wish my other management company would have told me what I need to do to get the property rented. I highly recommend Liberty Management, for their professionalism and their confidence in marketing houses. Take their suggestions and act on them. I will certainly recommend Liberty Management to my friends more

I rented from Liberty Management for the past three years. They always have been good to work with. more

I am a Military Member and when I received PCS orders we had not owned our home long enough to be able to sell it and get our equity out. One of our friends referred Liberty Management to us as they had been renting from them, and said that they did a great job. They have managed our home for about 3 years now. They have always responded to our concerns and issues on our home. The staff has always been helpful and the contractors good. I can say we would recommend them to both owners and tenants more

These managers have it together and never miss a beat. I appreciate all of their hard work and I am often amazed at their wonderful ability to handle all these responsibilities for myself and so many other homeowners. more

These are diligent and professional managers. They have been a pleasure to deal with. I appreciate the personal service they offer, making me feel like their only homeowner. more

Good property management company. Helped me to get some much needed repairs to my shower. It happened quickly once I put my request in more

Great team work. I came to pick up my parking permit and the receptionist already had my address from the assistant more

Give them 5 stars for all their attention and help more

I appreciate the attentive staff. They are friendly and very informative more

Ladies and Gentlemen, before you become so amazed by the some of the wonderful comments you'll read about Liberty Management, please look at the profiles regarding some of the members that have so highly recommended Liberty Management to us all. They tend post comments about many of the same places (i.e. Venture Custom Pools in Plano, Automax in Arlington, Liberty Mgt in San Antonio, etc...) and they locations are so spread out that you cannot tell me that they are local residents to San Antonio. There's even one commenter (Anthony 402 4) that says he gets his car repaired in Washington state but says he utilizes Liberty as a ""moving company""....really?? Especially weird because both comments came on the same day. Another commenter (Gloria L) says that she still lives in the San Antonio house that she rented from Liberty but takes her pet all the way to Cedar Hill, TX (outside of Dallas) to have it groomed. Must be nice to have the kind of money and again, both comments were posted on the same day. Further investigation will reveal many of the same practices by other users on this site. more

These are diligent and professional managers. They have been a pleasure to deal with. I appreciate the personal service they offer, making me feel like their only homeowner. more

My experience with the folks at Liberty Management has been very good. They are responsive and very professional. more

My husband and I are new to San Antonio and we are so happy with the services provided by Liberty management. The properties that they showed us were much cleaner and nicer than the properties that we saw with other companies. more