Liberty Management has been nothing but a problem for us. When we viewed the house we were to rent it was still occupied. We went ahead with the contracts and upon receiving our keys to move, we found the property had not been serviced. There were holes in the walls, wallpaper torn off, broken ceiling fans, a moldy AC unit, dead trees in the yard, broken blinds, and a broken window. I noted each item on my walk through report. They were never addressed or fixed. The only time we got any action out of them is when we went in with pictures and letters threatening legal action to break our lease. The AC was then replaced. After that the two dead trees fell down nearly missing my small children. I again brought in pictures, and the trees were cleaned up. However, all the damage to the property hadn't been taken care of. We finally got tired of the living conditions and PAID to break our lease and paid rent for two months, while they found a new tenant. Upon receving my deposits back, I was refunded $286 out of $1900 owed to me. Their letter stated they reviewed my walk through report and these items were deemed my responsibility. $200 for a broken window, $100 for holes and nails in the walls, $400 for carpet cleaning (after I had already provided them a carpet cleaning receipt), and the list goes on and on. To add to it, they seem to have lost documentation of my $600 pet deposit. Their letter also said they would not speak to us about this matter through any of method of communication than mail. We have now retained an attorney, as I am done going back and forth with these people. Did I mention we only lived in the house for a matter of THREE months? Where their minds are on this matter is beyond me. What's the point of doing a walk through inspection report, only to end up being charged for every item you listed on it? Beware of this company, as they are very deceiving people.
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