Custer Roberson has been nothing but a nightmare for us. It all started last January 2011 and we still haven't filed (November 2011)! We have been assigned to at least 7 different attorney's and paralegals and no one seems to know what they are doing. The turnover of staff at Custer Roberon is despicable! That should have been our first clue...they can't keep anyone employed here! We haven't talked to the same person twice. We were told to give up a car by one attorney and then the next guy said we shouldn't have surrendered the car because we could have negotiated a new monthly payment! We've been given a lot of bad advice and the documents that were submitted to the US Trustee were wrong and they forgot to include things like an auto payment, daycare costs,and our mortgage! These people are not professional much less educated or knowledgeable. I am sick that we didn't run from this place! We have paid nearly $3000 and still don't have anything filed! If you are looking for a bankruptsy attorney that will provide you with sound advice, protect and represent you, or file a solid case for you, this is NOT the office for you. I have no idea who is providing these misleading high ratings but this has not been our experience.
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