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Landmark Ford Lincoln Mercury

4.7
225 reviews
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id: 28234549
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12000 SW 66th Ave (at Visit us off of I-5, Exit 293 (Haines St))
Portland, OR 97223

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(503) 639-1131
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Landmark Ford Lincoln Mercury - Portland, OR
Landmark Ford Lincoln Mercury - Portland, OR
Landmark Ford Lincoln Mercury - Portland, OR
Landmark Ford Lincoln Mercury - Portland, OR
Reviews
( 189 )
( 29 )
( 0 )
( 0 )
( 7 )

Best

James Case is on top of his game - excellent service manager with personal touch

Worst

Been a Ford family for 30 years...great trucks, even bought a few from Landmark...always treated pretty fairly in sales....SERVICE IS ANOTHER STORY!!! LOUSY, CONDESCENDING, DISHO...

Editorial review from Citysearch 2/1/2017

Jeffery Sleight was excellent, low pressure, answered all or question honestly and was like a true friend! \r The only problem we has was when we did not want the added insurance etc., the F&I"" manager got upset (you could tell by the way he pounded on the key on his computer after we declined) because we were not taking any add-ons. I know this is a cash-cow in the auto dealership industry and little tact would have made our experience a 5 start. more
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Happy Customer 1/31/2017

The Service was excellent and Mr. Steve Morales is also a great communicator. I'm happy in every way with my service except I believe that Ford should have arranged for me to have a free rental car today since I was asked to drop my car off for 3/4's of the day for a recall repair to my new Ford Fusion Energi. Apart from this - excellent experience. Landmark did arrange for me to be dropped off at work by a shuttle from the dealership. The driver was very good - quite well spoken and sociable. more
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Editorial review from Citysearch 1/30/2017

Up until this past visit I was the happiest customer from the service dept but this time I now have to bring it back again and I don't really have that leisure, They had it all day and did not check my break nor give a report for the all point inspection, this was one of the reasons it was brought in along with other services.\r Also my car can only be washed by hand & dried so it does not spot. I now have water spots all over it and it has been detailed several time with Bruce and I still have this issue. The coating they put on made it worse. I would like some resolution on this issue for the spots and the not checking the breaks which was essential. more
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Awesome Time 1/30/2017

Everyone was very helpful. It was especially nice that when I picked up the car it was fully charged and washed. Thank you for the fantastic job. more
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Editorial review from Citysearch 1/29/2017

As always, Mike and the Red team performed in a professional and timely manner. more
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The Best Service 1/27/2017

Charlie And Conan were the best to work with! Charlie took the time to find me exactly what I wanted! He made it happen! Thanks so much! I will recommend Charlie at Landmark Ford! more
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Editorial review from Citysearch 1/23/2017

Overall we had a very good experience at the dealership considering we were being a vehicle (slightly jaded on the car buying process). We were up front with Tom on our budget and limited availability. He worked with us to get most of the legwork completed ahead of time (fast turnaround time and very responsive) so our time at the dealership was minimized. Tom listened to our needs and did a great job finding our new Explorer. He took the time to walk through our new vehicle which was appreciated for a good stepping off point to send us on our way. more
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Well done 1/23/2017

James Case and the entire service department always do an exceptional job. Thank you very much. more
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Editorial review from Citysearch 1/19/2017

Always happy with the people and work. I never feel like they try to upsell me on services. more
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very good! 1/16/2017

I was in for routine service for my 2013 F150 Service was prompt, efficient, and timely as usual. Great service keeps me coming back Thanks again more
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Fast Response 1/9/2017

80000 mile service. Everything great except that tires could not be rotated because I didn't have a special tool with me that's used to access lug nuts. You guys sold me these snow tires and rims. I would have thought you'd have the tools to remove the wheels. Now I have to cone on second time for tire rotation. more
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Editorial review from Citysearch 1/8/2017

they were friendly and got the job done more
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Excellent! 1/6/2017

Ron was an excellent salesperson. Very laid back and reasonable. more
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Best Experience 1/5/2017

very good experience compared to any other dealerships especially domestic cars. in the "How did you hear about Landmark Ford" category above, might make sense to add "Bought a Car at Landmark"....hence coming back for servicing Thanks more
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Good.. 1/4/2017

Excellent customer service! . more
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Very Pleased 1/3/2017

Dropped off my 2017 F-350 pickup at 7:00 AM, was given a Lincoln MKS loaner. Gold team installed LoJack and Blue team installed locking lug nuts and rear mud flaps. The detail team applied the PolySteel. I visited with Jay Hyer to get some technical questions answered. Jay is the BEST! He is very helpful and knowledgeable. He's the one who recommended upgrading to the 2017 truck and I am so glad that he did because this is the best truck on the planet! more
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Editorial review from Citysearch 1/2/2017

Nate has definitely made me a bigger fan of Landmark more
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The Best Service 12/30/2016

I had The Works service done on my car. It was done right when he said it would be. Great service! more
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Editorial review from Citysearch 12/27/2016

car was done on time and as promised. No issues with the work or the sceduling more
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Fantastic 12/22/2016

Aaron Weggs and Jeff Sleight were amazing their customer service was above and beyond our expectations. They made us feel like part of the family. Very friendly and super nice and helpful thru the entire transaction. Jeff listened to our wants and need in an F-150 pickup and picked the right one for us to look at and made the sale. Aaron made the financial part of the transaction seamless and went above and beyond to meet our needs. You have 2 amazing employees and can't say enough good things about both of them. Warmest Regards, Clyde and Marja Holmes more
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Your Satisfaction is our Number One Priority!

Owner Message

  • At Landmark Ford Lincoln of Portland, OR, your satisfaction is our number one priority, and this shows with the service we provide to our customers. We stand apart from other car dealerships because our entire staff is focused and empowered to exceed your expectations. Come by and see the Landmark Ford Lincoln difference today!
    Our mission is to treat every customer and employee with honesty and integrity. We will strive to continuously provide the highest quality of service with a sense of warmth, friendliness, company spirit and individual pride.

    Landmark Ford Lincoln has grown for over 30 years to become the #1 Ford dealer ship in the Northwest for the last 5 of 6 years because of our loyal customers and employees. And in 2008 we even expanded to include Lincoln. We feature a very modern facility and continuous staff training to offer the very best automotive care possible. We invite you to give the Landmark experience a try!. * New Ford Vehicles
    * New Ford Trucks
    * Used and Pre-Owned Ford Vehicles
    * Used and Pre-Owned Trucks
    * Financing Available
    * Genuine Ford and Motorcraft Parts
    * Master Certified Technicians
    * Competitive Pricing
    * Oil Lube & Filter
    * Multi-point Inspections
    * Battery
    * Air Conditioning
    * Filters
    * Tires
    * Tire Balancing
    * Hoses
    * Suspension
    * Exhaust System
    * Cooling Systems
    * Heating Systems
    * Brakes
    * Rotors
    * Drums
    * Shuttle Service
    * Fast lube
    * Auto Body Repair
    * Extended Service Department Hours

Editorial

  • Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals.

  • 8/7/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: American Express, Visa, Master Card, Discover
  • Neighborhoods: Metzger
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