Overall we had a very good experience at the dealership considering we were being a vehicle (slightly jaded on the car buying process). We were up front with Tom on our budget and limited availability. He worked with us to get most of the legwork completed ahead of time (fast turnaround time and very responsive) so our time at the dealership was minimized. Tom listened to our needs and did a great job finding our new Explorer. He took the time to walk through our new vehicle which was appreciated for a good stepping off point to send us on our way.
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