Kleban Furniture Co Inc

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190 Morningstar Rd
Staten Island, NY 10303

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(718) 448-1390
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Kleban Furniture Co Inc - Staten Island, NY
Kleban Furniture Co Inc - Staten Island, NY
Kleban Furniture Co Inc - Staten Island, NY
Kleban Furniture Co Inc - Staten Island, NY
Kleban Furniture Co Inc - Staten Island, NY
Kleban Furniture Co Inc - Staten Island, NY
Reviews
( 7 )
( 1 )
( 1 )
( 0 )
( 3 )

Best

Bad: Kleban Furniture will promise you everything in the world before a sale. They even indicate that you will be made happy throughout the life of their product sold. We had a ...

Worst

This is to anyone that stumbles across this company or review. I sincerely hope that you do not become a victim as my parents recently did. I posted a photo of a chair (table n...

Editorial review from Citysearch 9/21/2013

I am writing this to let everyone know about the wonderful experience that my family and I had experienced at Kleban Furniture. We were recommended by friends and family but we had procrastinated about buying new furniture. My husband finally thought we should go out and look and see what was out in different stores and we had seen a lot of poor quality made furniture. We had decided to try Kleban Furniture and we were quite impressed with not only the quality but the really knowledgeable staff. We highly recommend them to anyone who is looking for great quality furniture from a great helpful staff as well. We will be back for more furniture in the coming months. Thank You Kleban for making furniture buying very easy. more

Editorial review from Citysearch 7/11/2013

Please avoid this store. I'm glad to hear that others have had luck here, but I can only speak to my family's experience, and that is a 5 month wait for furniture delivery. My mother ordered a couch and chair with custom fabric in February of 2012. She was told it would arrive in approximately 1 month. After several delays, and her contacting the store and not having her phone calls answered or returned in a timely manner, finally she received the furniture in June of 2012. This was after she had called many times and had asked for a refund. The store did wind up giving her a very small discount, but the unprofessionalism displayed by several staff members was quite disappointing. I'm sure that the store will try to defend itself in the same petty manner that it has in previous negative reviews, and that is their right. I just know that it was sad to see my mother wait 5 months for furniture she had paid for. This was a splurge for her and she was excited about it. Sadly she passed away unexpectedly only 2 weeks after the furniture came and didn't really get to enjoy it. Obviously I am not implying that her death is in any way the store's fault, but it would have been nice for her to have what she ordered when it was supposed to come so she would have been able to enjoy it. Just a very bad experience. more

Editorial review from Citysearch 4/6/2013

My husband and I were recently recommended by friends and family about buying our furniture from Kleban Furniture. We were skeptical at first, being it isn't in an area we would normally drive into. When we arrive and parked in their parking lot we didn't know what to expect. If you look at the building from the outside it looks small, we went in and we were surprised how nice it is. The staff was very friendly and knowledgable, we ended up purchasing two bedrooms and a sectional, if you have never heard of or been here its worth the trip from anywhere. They actually don't pressure you and give you accurate information. We found their prices to be really reasonable for the quality of the product and they don't charge for delivery and setup. We previously purchased furniture from Raymour & Flanagan and the quality wasn't there. We found Ethan Allen to be over priced for what it is. We finally bought our own home and we will be going back for more furniture once we get settled in. I hope this helps anyone who is looking for great quality and service. I told them I would write a review because we are surprised that we weren't rushed and treated nicely. The more I mentioned Kleban to other people the more they said they knew about them and had purchased furniture there over the years. I had just wished we had known sooner. We feel all businesses could learn on how to treat people like Kleban does. I hope you find this helpful in your furniture search. more

Editorial review from Citysearch 11/16/2012

I recently purchased a Sofa and two chairs. Their designer helped me on what pieces I needed to put in my home, and she also helped with picking out the fabric for it. When it came in and they delivered it every thing came out better than I imagined. more

The Best Quality Furniture And Service 2/19/2012

I went into Kleban Furniture with my mom and husband to pick out furniture, the service is the best, no pressure and well knowledgeable staff. My mom and dad bought all their furniture there over the years and told me to shop there. I wasn't expecting it to be smooth, but the staff let us walk around and get ideas and then they eventually approached us to see how we were doing. I was impressed with their entire service, friendly and very personable. I am now the third generation buying from Kleban and now I am so happy I will recommend anyone I know to buy from them. more

Crooks 12/13/2011

This is to anyone that stumbles across this company or review. I sincerely hope that you do not become a victim as my parents recently did. I posted a photo of a chair (table not shown)that was supposed to be custom made to match my parents existing dining room furniture. It is not even close (looks pink). The company claims that it matches, and that it looks different due to the lighting. They will not refund the deposit that was put down. I urge you to stay away from doing business with this company and pass this info along to everyone that you care about. Do not trust this company!!! more

La-Z-Boy 2/23/2011

I saw a reclining sectional at the Lazboy gallery in New Jersey that I loved. I went to Kleban's and their price was over five hundred dollar less and delivery was free. When the sectional came in the delivery men where very courteous and removed the old furniture to curb for me. A great store that I highly recommend to everyone. more

Best Personal Furniture Service Period! 2/23/2011

My wife and I went into the store on February 16th, 2011. We were greeted right away, we told the young lady we just wanted to look around. She then told us no problem, take your time and don't rush. My wife soon saw a bedroom set she liked and then a curio cabinet, we then proceeded upstairs to look at livingroom furniture and came across a really nice sofa and chair. We figured the more we purchased the better deal we would get. As soon as we sat on the sectional the young lady, who happened to have a vast amount of knowledge about furniture began to let us know the about all the merchandise we had looked at. We were VERY impressed, they put together a package deal for us and WE then were told FREE DELIVERY AND SET UP. We purchased everything and we will be going back soon to purchase more stuff being we were told that they will be able to get Thomasville and Lexington. WE HIGHLY RECOMMEND this store, the service is impeccable, ENTIRELY NO PRESSURE. We will be getting delivery in 6-8 weeks so we are very excited. My wife is a Staten Island native and her family recommended them to us. If you NEED furniture, please don't hesitate to go there, shop around and you will see the KLEBAN DIFFERENCE...Joseph and Nicole more

Outstanding Customer Service 4/16/2010

I came in the store with my wife on a Sunday and was given the opportunity to look around rather than being chased. I was approached when we were three quarters of the way through and the professionalism was amazing. We asked questions and they had all the correct answers because we are familiar with furniture. My wife found a beautiful sofa and we were able to make it the way we wanted, which we were happy to do, considering most stores you dont get selection. We bought the livingroom, tables and even a dinette. These people gave us the the best service we have ever experienced and we wished every business could learn from them. When we got delivery the delivery guys were very careful as well as polite. We would not shop anywhere else and when we go places we tell everyone about them. You will never forget how great they are. Pros: Sales, Delivery, Service and follow up Cons: They don't show everything they used to more

I strongly recomend this store. 11/8/2008

I recently bought a custom sofa and chair from Klebans about two months ago. Their designer helped me coordinate the fabrics with my carpet and windows, and there was no extra charge for her service. I just got it in, and the delivery people helped me move some existing furniture at no charge. The room looks great. The areas best furniture store. Pros: Free designer service more

Best furniture store around 11/1/2008

Great service from the sales person to the delivery person. Pros: Great sales people and the delivery people were pleasant Cons: Selection on the floor somewhat limited more

DO NOT BUY ANYTHING FROM KLEBAN, YOU WILL REGRET IT 9/24/2008

I SPENT A TON OF MONEY BUYING FURNITURE THERE. IT DIDNT COME IN ON TIME. THEY LIED ABOUT WHY IT WASN'T IN. IT WAS DAMAGED........THEY NEVER FIXED IT AND A YEAR LATER I FINALLY GOT THEM TO TAKE IT BACK. THEY CHARGED MY CREDIT CARD FOR THE BALANCE EVENTHOUGH I WAS REFUSING TO PAY IT UNTIL THEY FIXED IT AND ULTIMATELY TIME WAS LIKE,""TOO BAD, THE MERCHANDISE IS IN YOUR HOUSE, TRY TO FIGHT IT BUT YOU WONT WIN"" THEY TOOK THE FURNITURE BACK BUT STILL HAVENT CREDITED ME. NEVER USE THEM!! THE GUY TOOK OVER THE COMPANY FROM HIS DAD AND HAS NO IDEA WHAT HE IS DOING AND IT WILL ONLY BE A MATTER OF TIME BEFORE IT GOES COMPLETELY OUT OF BUSINESS....HE ALREADY CLOSED THE SHOWROOM. THEN, IF YOU GO IN AND ORDER, HE HAS YOUR MONEY AND YOULL PROBABLY NEVER SEE IT AGAIN! Pros: NO PRO'S...THE OUTSIDE SMELLS LIKE SEWAGE, ITS IN A NEIGHBORHOOD Cons: THEY ARE ONLY NICE WHEN YOU ARE IN FOR THE SALE, EVEN THEN THEY DONT DEVOTE ALL THEIR ATTENTION TO YOU more

Kleban Furniture Store Bad Business Practice 7/18/2008

My boyfriend and I recently purchased a dining room set for our first home over the fourth of july from Kleban. We were quoted a price and given a contract that clearly stated the price that I signed and made a downpayment on. A few weeks later we received a phone call from the sales lady stating that there was a ""discrepancy"" in the price, and that we would have to pay $1700 more (they ""forgot"" to add the price of the chairs). The company made no effort to rectify the situation. It was either pay up for a mistake that their company made or cancel the order. I think this is horrible business pratice. If we are given a contract we should get the items we ordered for the price their company gave us. Or at the very least try to spilt the cost or something, or anything however they made no effort. I would never go back to this store again. more
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Additional information
  • Hours: Monday-Saturday 10-6 Sunday 11-5
  • Payments: Discover, Cash, Check, American Express, Travelers Check, Financing, Master Card, Visa
  • Neighborhoods: Mariners Park
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