Bad: Kleban Furniture will promise you everything in the world before a sale. They even indicate that you will be made happy throughout the life of their product sold. We had a dining room set delivered, which we were told was a match to some existing pieces. A drawer was brought as a sample, and we were helped to chose a match. At delivery, the table and chairs which we purchased, looked like a blond at a redhead's convention. We are now looking into a furniture re-finisher. So much for custom. Duh!. Other: To re-order, there was a 50% re-stocking fee. If you really sell furniture, why shoud it have to go back to the factory. Such a large store should be able to sell it fairly quickly..
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