I don't really know what to think of Just Appliance Repair. The service was great at first but when they came in to give me the estimate the fridge was making a loud noise so they gave me a new fan. Now, the fridge itself is not getting cold so I put a call in and he came in and checked it and he said the cooling problem it had nothing to do with the fan that they changed. So, I said okay and they said they would call me to give me an estimate because the problem was the thermostat. I tried some tips he gave me and that didn't work, so, I called them back because he was supposed to call me back with an estimate and he didn't and they still haven't gotten back to me.
They said that I had to pay them up front before the service was done and after I called them I feel very unhappy with what I did. I just don't know what happened, I just know the fridge was working before and now I'm inconvenienced. Just not calling me back, doesn't seem right.
RESPONSE FROM Just Appliance Repair:
Zenaida, I am happy that after speaking with you we were able to clear up any miscommunication issues that existed. Please follow up with our office regarding your availability and we will be happy to reschedule you.
more