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Horrendous Customer Service - Review by citysearch c | Just Appliance Repair

Just Appliance Repair

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Horrendous Customer Service 9/17/2015

Avoid hiring this company. We were told by the technician that they'd have our dishwasher repaired in 2 weeks. That was 4 months ago. They took our check for $127 and never returned. We requested a refund or that they send the parts they said they purchased but to date, we've received nothing. I'm planning on filing a small claim against them as well as asking the Attorney General to investigate what appear to be fraudulent practices. RESPONSE FROM Just Appliance Repair: Mr. Satto, we are sorry to read you had a bad experience with us! We do our best to accommodate the limited availability of our customers and to accommodate appointments they miss. We were happy to accommodate your request to have your parts sent to you and they were mailed out shortly after your request. If you have not received them, please call our office for the tracking number. We'd be happy to help you in any way. more
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