James Joseph Salon

I know this place has a lot of good reviews but I have been there a whole bunch of times trying to give them chance after chance after chance to get it better next time. I like bumble and bumble so hair salons that carry that I give extra chances to. Their hair cuts are alright but if I'm going to spend over $60 for just a trim, I better get some great service. Only once did they actually style my hair afterwards. Once I could tell the woman wanted to leave for the day and another time the guy was overbooked with two clients waiting. I even asked the lady to cut a certain part of my hair because it was awkward from the last time she cut it and she said no! So it's not that the cuts are horrible or anything (nothing to jump for joy over either) but I believe that if I'm spending all this money for a haircut I shouldn't have to turn the straightening iron on right when I get home. I'd expect that from supercuts. So yea they might serve coffee and give you robs but the end result is a good hairstyle. These guys have to get their scheduling and priorities in order. Pros: Free wine on Thursday nights Cons: Feel like you want to put a hat on for the walk home to your straightening iron. more

I am the first to admit it -- I can be a little high maintenance. I have been known to politely throw a minor tantrum or two and over the past few years, disgruntled after years of service that hadn't lived up to my high standards, I took to coloring my own hair. It wasn't terrific, but for the most part I knew what I was getting. Then last weekend something went horribly awry. I wanted Auburn and instead got a horrendous muddy cherry that looked like I had used Manic Panic a couple weeks before. I called out sick from my office job (there was no way I was meeting a client with my wanna-be Goth do), donned a bandanna and desperately paced Newbury Street in search of an open salon that I didn't already dislike... James Joseph was open and the girl at the front desk was kind enough not to laugh in my face. In fact, she was comforting, attentive and understanding -- I was sold. more

I called James Joseph Salon (August 2007) to book an appointment for a service for my high school aged daughter. I booked the appointment, and just as I was about to hang up, the receptionist asked, ""How did you hear about us?"" I told her I saw their website, and then remembered that the website offered free shampoo and conditioner for first time clients. I mentioned the promo, and the receptionist said: ""Oh, that's only for haircuts."" I said fine, but then when I hung up, I thought it was odd that they would offer it, and when you call, they take back the offer. I was inspired then, to do more research on this salon. I read the terrible reviews on this site (this is my first ever review) and the owner's many replies, about wishing people had contacted him before leaving. So I thought, okay, I'll call. I called and asked for the owner, but he wasn't in. I spoke to the manager, and explained that I thought it was odd. He said they used to only offer it for haircuts, but then they got complaints like mine, and now they offer it for everyone. Okay, now I'm hearing about more complaints, directly from the manager, and he's telling me something completely different than the receptionist. And the manager's attitude was: Why is this woman making such a big deal out of a stupid shampoo offer? He couldn't have cared less and just wanted to get off the phone. And I felt like telling him: hey, it's all about trust. Why should we trust our hair to you when your salon doesn't even honor the offers you make on the website? But why bother to clue them in? They don't care. They lost me as a client before I even walked into the door. Cons: Who cares? attitude more

If you've ever had a bad experience with a haircut, you can appreciate any basic haircut- they do what you want, no unevenness, they are conservative with cutting length, it looks alright in the end. However, if you're looking for a awesome, looks and feels different and incredible haircut, you will not find it with Mary at James Joseph Salon. The cut was fast and my hair looks good, but I think any person off the street could have done the same cut. The price was $60 for a cut and dry, which is not bad for Newbury street, but I was still not blown away. At least it's seems dependable? Pros: Decent haircut, staff very nice. Cons: Not exceptional. more

I'd just like to mention that although this salon doesn't have as many feedbacks or as many POSITIVE feedbacks, they are at least honest about their reviews. more

I hadn't gone to a salon in probably about 8 years so my hair was extremely long and in desperate need of a cut and style. I researched Salons online and thought I would give James Joseph Salon a try and wish for the best. When I went I was a bit nervous because I didn't want some funky cut that was going to take forever to grow out leaving me to look like an escaped mental patient. So I specifically made an appointment with Rudina because she seemed to be very popular and had curly hair like mine so I figured she would be the best fit. SHE DID AN AWESOME JOB! I couldn't believe how great the cut was and how revived my hair looked when she was done. I love the style and I loved how professional and extremely skilled Rudina was. She listened to exactly what I wanted and made me feel comfortable about the style she was giving me. I would recommend her to anyone (my sister-in-law plans on going to see her too!) and I will continue to go to her as my stylist. The Shampoo girl was great too. Awesome head massage!! Pros: Excellent Cuts and Styling from Rudina Cons: Parking more

I recently made an appointment for 9 AM on a Saturday morning. I showed up at 8:45 and was told that they had received a call from me cancelling my appointment. They had there information completely wrong. Why would I cancel my appointment and then show up (on an early Saturday morning no less)? The stylist apologized for the inconvenience and told me to reschedule and that they would then comp the haircut. Later that day I received a call from their store manager who basically insinuated that I had concocted this whole thing to get a free cut. Realizing that his poor communication skills should not impact my relationship with the stylist, I kept my temper and left my rescheduled appointment on the books. Unfortunately as my morning went on I became increasingly upset by the situation and called the manager back to cancel my appointment. Sunday afternoon I received a call from the receptionist to confirm my appointment. ?NO, I cancelled this. Please remove me from your books.? Pros: Awesome Cuts & Colors Cons: Poor communcation skils of their Store Manager more

I was only in Boston for the summer doing an internship and I wanted to get my hair dyed but didnt know where to go so I found James Joseph online and decided to give it a try because it seemed to have really good reviews. I got there early (10:15 for my 10:30 appointment) and at 11:00 I still hadn't been take so I asked the front desk if my stylsit was just really busy or forgot about me and they checked with her and she said she would be with me in a minute. She finally took me around 11:15 and didnt even apologize for being late. I wanted my medium brown hair to be dyed to cover up the old highlights that were showing through and make it a little bit darker. I left the salon with wet hair because by the time I was finished there it was almost 2pm. I think she must have been busy running around doing other things becasue when my hair was dryed it was pretty much black and not what I wanted at all. So I called and made an apointment to get it fixed. At this appointment she put toner on it, which did nothing and told me she thought it looked lighter even though i couldnt see the diference. She seemed agitated and not very freindly the whole time she was with me and made me feel like she just wanted to get me out of there. So i just left and had to get it fixed at another salon. On a postive note I thought that the shampooers at both appointments were great and very friendly and also the girls at the front desk were very nice. They apologized for the stylist taking me late. more

I recently tried James Joseph Salon after seeing them advertised in Stuff at Night Magazine. They were advertising their 10th anniversary, so I assumed they must be good! So I called the salon, and the receptionists helped me find Rudina. Rudina cut my hair, and made me feel great! She listened to what I told her, and then made some recommendations based on my job, and lifestyle at home. I love this salon, and Pros: Massaging Chairs Cons: No Parking more

I'd been hearing about James Joseph Studio for a while, and finally headed down there without disappointment! I saw Alex, and she really took the time to figure out what I wanted. I can never get the words out right(which is why I've never liked what I've gotten in the past!) and Alex had a great way of deciphering what has and hasn't worked in the past. I left with the prettiest color I've ever had, and even though I didn't want to be adventurous with the cut, what I left with was kinda the same but WAY better. Pros: NOT intimidating! Friendly staff more

I'd been hearing about James Joseph Studio for a while, and finally headed down there without disappointment! I saw Alex, and she really took the time to figure out what I wanted. I can never get the words out right(which is why I've never liked what I've gotten in the past!) and Alex had a great way of deciphering what has and hasn't worked in the past. I left with the prettiest color I've ever had, and even though I didn't want to be adventurous with the cut, what I left with was kinda the same but WAY better. I can actually do it myself! My roommate already made an appt with her because she liked my hair so much. I will definitly be going back! Alex, thanks- I can actually trust a hairdresser again! Pros: NOT intimidating! Friendly staff Cons: NONE more

I went to Michael at James Joseph Studio and it was the best decision, concerning my hair, that I have ever made. I cut off 13 inches to donate to 'Locks of Love' and the cut was amazing. Michael even made arrangements to send the hair to the company. I could never imagine bad service or a bad stylist at James Joseph studio. Cons: None! more

I went to Michael at James Joseph Studio and it was the best decision, concerning my hair, that I have ever made. I cut off 13 inches to donate to 'Locks of Love' and the cut was amazing. Michael even made arrangements to send the hair to the company. I could never imagine bad service or a bad stylist at James Joseph studio. Cons: None! more

i have been getting my hair done by michelle at james joseph studio for about a year now and she gives great hair cuts! i am trying to grow out my hair and she shapes it so that as my hair is growing out it still has a nice shape. i've gotten my hair highlighted for the first time by michelle last time i went in. she didn't push a radical color on me but let me choose a subtle color. even as i am growing out my hair, the highlights look natural. i've been recommending michelle to my friends so that all my friends could have great hair too! the staff at james joseph studio are friendly and competent. i recommend james joseph studio highly and if you can get michelle to do your hair, you'll love it. Pros: great stylist Cons: parking can be tricky more

i have been getting my hair done by michelle at james joseph studio for about a year now and she gives great hair cuts! i am trying to grow out my hair and she shapes it so that as my hair is growing out it still has a nice shape. i've gotten my hair highlighted for the first time by michelle last time i went in. she didn't push a radical color on me but let me choose a subtle color. even as i am growing out my hair, the highlights look natural. i've been recommending michelle to my friends so that all my friends could have great hair too! the staff at james joseph studio are friendly and competent. i recommend james joseph studio highly and if you can get michelle to do your hair, you'll love it. Pros: great stylist Cons: parking can be tricky more

I've been going to Michelle at James Joseph for 8 months now, and my hair has never looked so good! I was at a wedding in D.C. last weekend, and the stylist there looked at my highlights and said they were the best she'd seen. I have this fabulous asymmetrical cut, and I feel more "me" than ever before. I'll think we'll go red next. Very reasonable prices, and what fun! Pros: stylist! Cons: small, but cozy more

I've been going to Michelle at James Joseph for 8 months now, and my hair has never looked so good! I was at a wedding in D.C. last weekend, and the stylist there looked at my highlights and said they were the best she'd seen. I have this fabulous asymmetrical cut, and I feel more ""me"" than ever before. I'll think we'll go red next. Very reasonable prices, and what fun! Pros: stylist! Cons: small, but cozy more

i've been seeing beth for a few years now. i wanted to say good luck this weekend and good luck in new york!!!! more

I was so excited to try a different hair stylist to get my hair cut. I have been to James Joseph before and have been disappointed but I thought I would give them another try ,big mistake. When I left to go home and looked at my hair it was so uneven that I had to go back to my regular stylist to fix it. When I called the salon to speak to the manager I told him what happened and he said he would give me a call back. Because I had to get it cut again and didn't go back there because I didn't want them to further mess up my hair he said there was nothing he could do for me. I work in Boston and I am going to tell people never to go there. He was basically taking the hairdressers side and didn't even care that I was extremely unhappy. Pros: Funky salon Cons: Stylists do not care more

I recently went to James Joseph Salon and got a highlight and cut before going home for Easter. All I can say is WOW! The stylist actually listened to what I wanted, and then gave me what I wanted with both my color and cut! Samantha, your AMAZING. My family did nothing but compliment me on my hair all weekend! Pros: Late Night Thursdays with FREE wine, massaging chairs, and Friendly staff Cons: No parking, or validated parking more