I was only in Boston for the summer doing an internship and I wanted to get my hair dyed but didnt know where to go so I found James Joseph online and decided to give it a try because it seemed to have really good reviews. I got there early (10:15 for my 10:30 appointment) and at 11:00 I still hadn't been take so I asked the front desk if my stylsit was just really busy or forgot about me and they checked with her and she said she would be with me in a minute. She finally took me around 11:15 and didnt even apologize for being late. I wanted my medium brown hair to be dyed to cover up the old highlights that were showing through and make it a little bit darker. I left the salon with wet hair because by the time I was finished there it was almost 2pm. I think she must have been busy running around doing other things becasue when my hair was dryed it was pretty much black and not what I wanted at all. So I called and made an apointment to get it fixed. At this appointment she put toner on it, which did nothing and told me she thought it looked lighter even though i couldnt see the diference. She seemed agitated and not very freindly the whole time she was with me and made me feel like she just wanted to get me out of there. So i just left and had to get it fixed at another salon. On a postive note I thought that the shampooers at both appointments were great and very friendly and also the girls at the front desk were very nice. They apologized for the stylist taking me late.
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