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Businiess name:
James Joseph Salon
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Review by:
citysearch c.
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Review content:
I recently made an appointment for 9 AM on a Saturday morning. I showed up at 8:45 and was told that they had received a call from me cancelling my appointment. They had there information completely wrong. Why would I cancel my appointment and then show up (on an early Saturday morning no less)? The stylist apologized for the inconvenience and told me to reschedule and that they would then comp the haircut. Later that day I received a call from their store manager who basically insinuated that I had concocted this whole thing to get a free cut. Realizing that his poor communication skills should not impact my relationship with the stylist, I kept my temper and left my rescheduled appointment on the books. Unfortunately as my morning went on I became increasingly upset by the situation and called the manager back to cancel my appointment. Sunday afternoon I received a call from the receptionist to confirm my appointment. ?NO, I cancelled this. Please remove me from your books.?
Pros: Awesome Cuts & Colors
Cons: Poor communcation skils of their Store Manager
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