Jacksonville Chrysler Jeep Dodge Ram

I wanted to take the time to tell Jacksonville Chrysler/ Jeep/ Dodge that my sale person Alonzer Kendrick took the time to take care of me on my time of need. He has a great personality and he is confident in his work. Thank you for taking the time to help me when I needed your help. Please aware Mr. Alonzer Kendrick for his dedicated work. Thank you again. more

I have had many not pleasant dealings with another local dealership's service department recently with an issue on my Toyota, and cannot tell you how refreshing it was to have great service more

Came by yesterday and brought my son's 2002 Grand Cherokee for an oil change, first time serviced by your dealership. Was expecting to hear about all the things it needed but instead you got it finished in 20 minutes, told me everything looked wonderful on it and sent me on my way....Wow, I bought the 4 oil changes for 45.00 and will be back when the next one is due....Thanks for no hassle service....Also bought the package for my 2010 Liberty, can't beat the price for 4 oil changes.... more

Ashleigh Higginbotham was fast and courteous while processing our payment. more

Always friendly and great service. more

We always receive the best service more

Love this dealership! They have the best customer service! more

This is my 5th vehicle purchase in my lifetime, and it was by far the most easy going experience I have had. So far, I love my Jeep and have already collected about an inch of beach sand in the wheel wells in the few short days I have owned it! All I have to do now is get the soft top, a walk thru as in how to operate the soft top, and I will be set.And thanks for the emails. Your personal correspondence is what was the deciding factor in getting me in the door at Jax Jeep, versus Orange Park or Rick Keffer. It is great to see people put in the extra effort to earn your business. more

Loved everything about our buying experience. This is our 3rd vehicle from JCJD and we will continue to shop there. more

You all do good work Aubry. Your staff such as Al Palmer and the techs put forth a lot of effort to make us happy. more

SCOTT WAS VERY HELPFUL AND PROFESSIONAL. more

Just a short thank you to Rob in service. He was able to help me solve a problem over the Ph on my commander. Saving me a dat and long trip. All other services at your dealer have been good. Thanks more

I appreciate your follow up with respect to my 2009 Chyrsler Sebring. My Service Consultant was Christy and my vehicle technician was Chris. Christy could not have been more accommodating and helpful in assuring all of my concerns with my vehicle were addressed. Christy worked her schedule around my schedule rather than vice versa. In addition, once it was determined that new parts needed to be ordered, she called me when they came in and scheduled the service appointment at my convenience. Christy exceeded any expectations that I may have had concerning your dealership and I can assure you that I will continue to be a loyal service customer. Please share my compliments with Christy as she desires the recognition for going out of her way to satisfy all of my service requirements.\r \r As I was dealing with a convertible issue I was assigned your technician Chris. Chris listened to my complaint, took several road tests with me and was ultimately able to isolate and more importantly correct my deficiency. I was most pleased with his professional and mechanical abilities. He went out of his way to respond to the service issue while I waited avoiding a rental and return to your dealership. I am a very loyal Chyrsler customer. I presently own a 2009 Sebring Limited Convertible and 2010 Jeep Grand Cherokee Limited. I don't live in the Jacksonville area but after the service and accommodations I received from your employees I wouldn't consider any other dealership. Excellent job-- well done and many thanks! more

Over the Christmas holidays my Nephew while on leave from Afghanastan, drove to Jacksonville from Texas to visit. When he had vehicle problems that would of left him stranded here I contacted Service Writer Christie. It was late in the afternoon and just minutes from closing time however Christie assured me that if I could get the vehicle there she would have a mechanic stand by. The vehicle was shipped VIA wrecker. A mechanic met Kevin and within minutes had the vehicle running. more

I wanted to mention to you that this was my first experience at your Dealer ship. My sales person was Bryan Gering and is partner Zach not sure of his last name. It was an absolute pleasure working with these two young men. Bryan was very impressive with his sales skills and customer service. I sent several text to him in which he responded within minutes. I asked a million questions and was asking for a ""deal"" that at one point was unrealistic... I'm a buyer that's what we are programmed to do. Bryan handled this pressure with ease and didn't kick me to the curb with my unrealistic offerings. I was prepared to buy the SUV but wanted to see how hard I could push his buttons. He stuck with me and was very accommodating,respectful and professional. I did purchase from him.\r \r Also your dealership is second to none... How lucky are you and your staff to work at the nicest Dealership in Jacksonville. When I walked through the doors I looked around the building for 10 mins before I wanted to look at automobiles.I have found myself telling co-workers about this place several times since Sunday. It is AWESOME !!!\r \r So Thank You for the Experience !! more

I have had nothing but great service since Michelle has cared for my Charger. more

I would like to take the time to say Thank You for your excellent choice on customer advisors. I truly think Christy and I will work well in the future together. She seems to be knowledgeable and customer service oriented. When I picked up the my Sebring, she made it a point to come meet me and greet me. She also took the time to explain the invoice and repairs, walk me to my car and check the AC/Heater personally. I do believe Christy exhibits the Spirit of Customer Service that Your dealership is noted for. Thank You both for a pleasant experience and I have to say it was my pleasure this time to work with you. more

I wanted to write to tell you of the excellent service I received from your company. My Town and Country-which I purchased from you in October 2004 had a couple of problems and although the warranty had just expired, your team made it all happen, fixed the problems, quickly and I paid only the $100 deductible. I wanted to thank especially, Tom Locke, my first point of contact, Mike Gormley who worked it all out for me, Jessica Morley who is an excellent service advisor and the cashier Magen Ortiz. All of them were thoroughly professional, helpful and made the visit most pleasant. Thank you, we will definitely be back, and all my friends and business contacts will know about it too.. more

Have alsways been satisfied with customer service and service at your facility. Also ease of obtaining a rental car when one is needed during repair. more

The staff was professional, courteous and downright friendly :)\r \r I only brought the car in for an oil change with no appointment, yet I was in-and-out in about 30 minutes.\r \r Great service as always. more