I have grown up appreciating the Fiorella bbq restaurants, so I was extremely disappointed when my family and I went to this one in the freight district for dinner one evening. We had been there for lunch prior to this experience.\r
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I ordered the flattened chicken. It was served to me while still bleeding. I kid you not. It had bloody juices running out of it. I sent it back once, but it was brought back to me about 15 minutes later in just about the same shape. Pretty disgusting, not to mention dangerous. When I finally was able to get the attention of our waitress, she took my plate away and that was it! I never was offered a substitute or reduction in our check. I was just plain tough outta luck. No dinner for me! \r
Then, we had a gift card which we were using to pay for the meal. Our tab was about $8 less than the card's value. Guess what? They don't give change! We (or rather, our son who paid for the card) were just plain out of the $8, while I guess Jack Stack pocketed the difference. Just doesn't seem right, on top of one of us not being able to eat a meal there, unless I wanted to sink my teeth into raw chicken. \r
Have not been back since and I don't know if we ever will go back. Just a bad experience, after all these years of hearing about and actually liking Jack Stack sandwiches, etc. I guess if you stick to the brisket, etc. you will be okay. But please, stay away from the raw flattened chicken!
Pros: Freight house area, good beans and cole slaw
Cons: too busy to pay attention, RAW CHICKEN!!
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