I am always excited for Mindy when she receives a promotion. She is extremely talented hair stylist and a really great person and the 5 star rating is for her. However, I cringe every time I get that phone call advising me because the raise is passed on to her clients......seriously? I wonder how many clients she has lost because of these raises over the years? What an unfair process this is to Mindy's long-time, loyal customer base and to your stylist. Promotions should be a reward, not a burden. At some point in time, I too will have to leave Mindy, and I won't stay at Ihloff, it would be too embarrassing for me to use someone else. I have already had to cut back in other places as Mindy receives promotions in an effort to stay with her.
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