Hudson Appliance

Stay away!\r \r I was looking for a rangetop and had two top contenders price-wise for my purchase. Hudson Appliance and another online retailer. Hudson had the better price, so I went with them.\r \r This company sold me the rangetop online (took my credit card information and sent me a confirmation email). \r \r I called the next day to find out about shipping details only to find out that they refuse to ship the product to me.\r \r (their excuse--I'm out of state--as if mail doesn't go out of state??). \r \r Now they have my credit card information and personal information. \r \r When I told the manager about this, he was quite belligerent about it, saying ""That's just the way it is"" and saying ""sorry"" with that ""What are you going to do about it"" tone.\r \r Because of them, my credit security is at risk and I am losing money, as I had two different stores I was comparing and the other was a few hundred bucks more...I chose this one for the price but now the other is out of stock. Now I must pay EVEN more to get it. I'm very unhappy!\r \r I suppose if you can go in and make your purchase, you might be okay--but God forbid you have a problem and have to deal with that attitude.\r \r I rarely write bad reviews, but this was warranted. \r more

My experience hasn't been that good with the service department. The rep first said the part is discontinued and then when I offered to get the part for them, they said they will not schedule till that part is onsite even though they said they were booked for a couple weeks. I told them if they are booking for 2 weeks in advance, why don't they schedule the engineer, because the part would arrive within a week. Anyways, I am not going to these guys in the future. more

Roger at Hudson Appliance is very helpful. Ask for him, you will be happy. Forwarded for LG appliance warranty service. Prompt service with good communication. Thanks\r . more

We searched on the web we went into stores and no luck but then one of my cousins recommended we come here to Hudson Appliance so we did. My siblings and I were looking for some patio furniture for our parents new deck we were building for them for their anniversary so we decided to get some nice and comfortable but yet affordable furniture. They had a large variety of patio furniture and very nice ones may I say. In the end we ended up buying the patio furniture here and it looks great! My parents love it and we do too. Thanks ! more

My siblings and I were looking for some patio furniture for our parents new deck we were building for them for their anniversary so we decided to get some nice and comfortable but yet affordable furniture. We searched on the web we went into stores and no luck but then one of my cousins recommended we come here to Hudson Appliance so we did. They had a large variety of patio furniture and very nice ones may I say. In the end we ended up buying the patio furniture here and it looks great! My parents love it and we do too. Thanks ! more

I was in the market looking for the prefect stove. I had a big spreadsheet listing many models with prices, pros and cons and what stores had what - and if they were listed in Consumer Reports. I got some helpful advice from a guy at the Home Depot, but I just don't like supporting the big guys. CR mentioned trying to go to a small mom and pop appliance place, so I did. Living in Acton, we tried out Hudson Appliance. They had a pretty big showroom (though they seemed a bit busy) and ended up giving suggestions that weren't on my list. And they offered prices comparable (or many times LESS) than the big guys. AND they removed the old stove and had the plumber (because it was a gas stove) come at the same time as the delivery. And the plumber was reasonable as well. Great service, nice people, local business, helpful advice and I absolutely LOVE my new stove. more

Hudson Appliances is a wonderful company. We were looking for a washer and dryer and found just what we needed. Thanks to everyone associated with Hudson. Great job!!! more

Awwwwwesome customer service here! I love this place! My husband and I was looking for a grill...left with almost the whole store! Too much good stuff! more

I am so happy. I am a total outdoor person with a huge backyard. Decided to go to Hudson and check out their grill and outdoor kitchen set up. I settled on an awesome DCS grill that was sparkling clean and remains sparkling today with easy clean up. yeah more

I appreciate the giant and beautiful warehouse as well as their late hours on Thursday. Bought a new Homecrest outdoor living and patio set and it was delivered the next day and has helped contribute to a great summer with the family. more

I called Hudson Appliances to ask a question about my elderly mom's Brand new washer ( we Purchased from Sears ) ..but I mentioned that after Installation it makes a lot of noise I called Sears twice and they kept telling me that it needs to be balanced, or maybe its the garage floor ?? ..after all it was Installed by Sears themselves....He suggested I look under, and behind the machine for the Yellow shipping straps and make sure that they have been removed ,,,and sure enough ..they WERE NOT ! ..The Sears guys never removed them. Well now it sounds great and with Hudson's help I did it myself. more

Called Hudson at 4.30pm Thursday and we talked about my options for new Dryer/Washer. He was here and installed new machine by 9.30am Friday, So easy to deal with and excellent price, Top of the line service more

I just got an awesome deal for some kitchen remodel appliances. I wanted to have everything by the same company and that's exactly what I got with Hudson. Everyone was just really helpful to my sales guy, Brad, to the service installers. No scratches anywhere in our new kitchen and for that I am eternally grateful. I can absolutely put in a great recommendation for this company. more

Tony immediately identified the problem and he installed the parts with confidence. I could tell that he was serious about his job and that he wouldn't leave until the repair was completely successful. more

On Wednesday, July 20th, George from your service team came to our house to diagnose a problem we were having with out dishwasher. George thoroughly analyzed the problem and arrived at a diagnosis that was consistent with the symptoms. He told us he was going to order a part (computer board) and would let us know the estimate. But George had a 6th sense instinct that the real problem was different. Before he left from his vehicle, George called a colleague to discuss the issue. A few minutes later, he was back at our front door with a different diagnosis - a mouse had probably tripped the dishwasher float switch. He reset it and the problem was solved. Our dishwasher was back in action. more

Please convey our thanks to George for such a great work ethic! more

They have a great selection of appliances and help you find the perfect piece for your house! I've bought multiple appliances here during my remodel and everything turned out perfectly! more

A couple of months back I had gone and bought a Wolf grill from Hudson. I've since used it every weekend and am udderly in love with it. Thank you guys! more

Hudson Appliance Center helped me design my dream kitchen! Everything has turned out beautifully and the staff at Hudson were so helpful! They really know how to please their customers. more

Now that it's summer I wanted to buy some patio furniture so I could enjoy the fresh air. I came here and was impressed with the great selection. Everyone was so nice and informative. more