On Wednesday, July 20th, George from your service team came to our house to diagnose a problem we were having with out dishwasher. George thoroughly analyzed the problem and arrived at a diagnosis that was consistent with the symptoms. He told us he was going to order a part (computer board) and would let us know the estimate. But George had a 6th sense instinct that the real problem was different. Before he left from his vehicle, George called a colleague to discuss the issue. A few minutes later, he was back at our front door with a different diagnosis - a mouse had probably tripped the dishwasher float switch. He reset it and the problem was solved. Our dishwasher was back in action.
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